PharmEasy Customer Care No. 7666 100 300

All India Number(s): 
  • 7666 100 300 (Customer support)
  • 99929 99929 (Orders)
  • 022-6293 2006 (Lab test)
  • 70220 00900 (Book lab test)
  • 86550 53484 (For Whatsapp Support)

IVRS Menu For 76661 00300

  • Press 1 : If you are a registered user.
    • Press 1 : To repeat the message.
    • Press 9 : To speak to Customer care representative.
  • Press 2 : If you are not registered.
    • Press 1 : For Medicine booking.
    • Press 2 : For Lab test booking.


  • care [at] pharmeasy [dot] in (Customer support)

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Important Link


  • Order for medicines or healthcare products can be cancelled by calling at 7666100300 before
    it is marked as “Out for Delivery”. If order is out for delivery, customer can refuse it at the time
    of delivery and a refund will be processed as per the Refund rules.
  • Similarly, a diagnostic/ lab test can be cancelled before  it is marked ‘Sample Collected’, else
    customer can refuse sample pick up at the collection location and a refund will be processed
    as per the Refund rules.
  • All the healthcare products ordered can be returned within 2 days from the date of delivery.
  • Return request can also be placed by calling at 7666100300.
  • After return request is accepted, product will be taken back within 24-48 hours (for Local Cities),
    4-5 business days (for Other Cities) from the time of approval of return request.
  • Refund will be initiated only after the seller verifies the products.
  • Verification process may take 48 hours (For Local Cities), 8-10 business days (For Other Cities).
  • For more information, please read.

Grievance Redressal Mechanism

Level 1 : Customer Support
  • Customers can call at 7666100300 or send an email to care [at] pharmeasy [dot] in for any query.
  • Team will respond within 24 hours from the receipt of query.
Level 2 : Grievance Officer
  • If the query remains unresolved for 7 days after reaching Level 1, customer can escalate the
    matter to the Grievance Officer.
  • Grievance Officer, Email :  grievance-officer [at] pharmeasy [dot] in
  • Query will be resolved within 48 hours from the date of receipt of email.

Social Sites




Contact details

Hi, I want details of contact of Jadhav Chemist in Bhandup Mumbai.


My order is not delivered yet but the delivery date was yesterday.I am falling short of medicines and I need a confirmation from pharmeasy,so that I can buy medicines from a medical store

Need franchise

Please contract me

frenchice in Lucknow

I'm Asif Siddiqui from Lucknow, I have 5 year's experience in Madical line ND I have 3 year's old retalier medical store license
I want start bussines with pharmeasy, what I'll do

Providing transportation facilities

Dear sir,
I have two lcv one of them Mahindra supro maxi truck and other is Piaggio ape extra. I have two trustable drivers. I want carrying your product where you want in west Bengal . Dear sir if you interested giving me a chance to serve you then contact me.