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Pantaloons Customer Care No. 1800 103 7527

Updated on Thursday, 7 April 2022 - 3:14pm
Organization: 
Toll free Number(s): 
  • 1800 103 7527 (For Customer Support, 11am-9:30pm)
All India Number(s): 
  • 88848 84599 (For Whatsapp Support)
Website: 
Official Website

Email

  • customercare [at] abfrl [dot] adityabirla [dot] com (For Customer Support)

Install App

Important Links

Shipping & Delivery

  • Order is delivered in metro & Tier 1 cities in 3-5 days and in
    tier 2 & 3 cities in 5-7 days.
  • Delivery in some cities in North East India and J&K may take 7-10 days.
  • For more information please read.

Return & Refund

  • Online payment will be refunded in 3-5 business days.
  • Order should be returned within 30 days for normal customers &
    90 days for Pantaloons Greencard Customers.
  • Refund process will be initiated within 24-48 hours of successful
    pickup of the item.
  • For more information please read.

Other Emails

  • franchiseerelations [at] abfrl [dot] adityabirla [dot] com (For Franchisee Enquiry)
  • careers [at] abfrl [dot] adityabirla [dot] com (For Careers)

Corporate Office

4th Floor, Agastya Corporate Park,
Sunder Bung Lane, LBS Road,
Near Pheonix Marketcity Mall,
Kurla West, Mumbai-400070

Social Sites

Comments

Thu, 15/10/2020 - 8:26pm — A Dasgupta (not verified)

Order not received

I have ordered on 28.09.2020. My order number is 3777450. Amount 9650 rupees. EVEN AFTER REPEATED CALLING I DIDNT GET MY ORDER TILL NOW. IS THIS SOME KIND OF CHEATING?????

Wed, 19/08/2020 - 11:35am — Anzar Khan (not verified)

Refund

Sir i want my refund it has been more than a month to return the product but my refund is not coming..and customer service number is not working

Sun, 09/08/2020 - 3:06pm — Neha Singh (not verified)

Refund of my product

I have returned my product and has been picked up its been 1month i haven't received my refund.
Please look after my concern

Thu, 06/08/2020 - 2:05pm — Mohd Qayum (not verified)

Payment nahe ay

Payment nahe aya emi kat ga ha

Sat, 25/07/2020 - 12:16pm — Damini sethi (not verified)

Incomplete order

My order id is 3508466. One of the order is still left to be delivered since 3rd july. I have done full payment through credit card. Mails n calls to customer care are unanswerable. No update on tracing .. very unprofessional of you.
Let me know the status or return my money

Fri, 03/07/2020 - 10:01pm — Anonymous (not verified)

Unable to make payment

I'm unable to make a payment for an Annabelle dress from pantaloons.com

Tue, 16/06/2020 - 1:26pm — Pandi Selvi (not verified)

Need to access pantaloons discount as for employee discount

This is pandiselvi from Aditya Birla Capital.im working as ARM in Tamilnadu.But while do shopping they said 10% discounts of all brill employees.while billing I’m not getting discount.my employee number not acceptable on that.kindly do help it.let me do frequent shop with pantaloons.i raised mail on 13th June.Still now no one called back for resolve the query.Reply me

Sun, 14/06/2020 - 11:44am — Ruta (not verified)

Return of parcel

I have ordered 3 items and one of them I have request for the return before 10 days but still there is no reply from you not even single message or mail. I have mailed also 3 times but then also no response. I want reply from your side immediately or else I'll go to the legal action.