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Palo Alto Networks Customer Care No. 000 800 442 0164
Updated on Tuesday, 4 February 2025 - 12:57pm
Toll free Number(s):
- 000 800 442 0164 (For Cutsomer Support)
- 000 800 440 2490 (For Sales)
International Numbers:
+1 408.753.4000 (For International Support)
Website:
Offical Website Important Link
Install App
India Regional Offices
Ph: 000 800 442 0164 (Same for all region)
| Sr No. | Location | Address |
|---|---|---|
| 1 | Mumbai | 8th Floor, Parinee Crescenzo C 38 & 39, G Block, B Wing Bandra Kurla Complex Bandra East Mumbai 400051 |
| 2 | New Delhi | 4th Floor, World Mark 2 Aerocity New Delhi 110037 |
| 3 | Bengaluru | 2nd Floor, Quay Building, Bagmane Tech Park C V Raman Nagar Bengaluru - 560093 Karnataka |
| 4 | Chennai |
Spaces, Olympia Tech Park, 10th floor, Chennai, Tamil Nadu 600032 |
Global Offices Contact Details
Global Technical Support Contact Numbers
| Sr No. | Country | Contact No. | Status |
|---|---|---|---|
| Asia Pacific | |||
| 1 | Australia | 1 800 002 378 | Toll free |
| 2 | China* | 400 639 9205 | Shared costs |
| 3 | Hong Kong | 30126300 | Local |
| 4 | Indonesia | 1803065140 | Toll free |
| 5 | India | 000 800 442 0164 | Toll free |
| 6 | Japan | 01 2018 4025 | Toll free |
| 7 | Malaysia | 1800882037 | Toll free |
| 8 | New Zealand | 0800430199 | Toll free |
| 9 | Philippines | 180084947302 | Toll free |
| 10 | Singapore | 18004075110 | Toll free |
| 11 | Taiwan | 800868832 | Toll free |
| 12 | Thailand | 1800019003 | Toll free |
| 13 | Vietnam | 121020043 | Mobifone users |
| 14 | Vietnam | 12032637 | VNPT users |
| 15 | Vietnam | 12280947 | Vitel users |
| * For Prisma Access China and Prisma Cloud China solutions, please contact the local operator Digital China Cloud (Prisma Access 400-021-2166 / Prisma Cloud 400-153-8001). | |||
| North America | |||
| 16 | United States | 1 866 898 9087 | Toll free |
| 17 | Canada | 1 833 673 6176 | Toll free |
| Africa | |||
| 18 | Kenya | 800211159 | Toll free |
| 19 | Nigeria | 7080601264 | Toll free |
| Europe | |||
| 20 | Belgium | 80089179 | Toll free |
| 21 | Denmark | 80810351 | Toll free |
| 22 | France | 186995753 | Local |
| 23 | France | 805543002 | Toll free |
| 24 | Greece | 80044144034 | Toll free |
| 25 | Germany | 69945189855 | Local |
| 26 | Ireland | 1800806934 | Toll free |
| 27 | Italy | 800949967 | Toll free |
| 28 | Netherlands | 8003949048 | Toll free |
| 29 | Norway | 80031382 | Toll free |
| 30 | Portugal | 800210062 | Toll free |
| 31 | Russia | 8005510427 | Toll free |
| 32 | Spain | 900816636 | Toll free |
| 33 | Sweden | 201604298 | Toll free |
| 34 | Switzerland | 445299182 | Local |
| 35 | Switzerland | 800110271 | Toll free |
| 36 | United Kingdom | 2039012097 | Local |
| 37 | United Kingdom | 8000234703 | Toll free |
| Middle East | |||
| 38 | Bahrain | 80006929 | Toll free |
| 39 | Israel | 1809344562 | Toll free |
| 40 | Qatar | 00800101606 | Toll free |
| 41 | Saudi Arabia Support |
800844 0412 | Toll free for Saudi Telecom Company Customers Only |
| 42 | Saudi Arabia Support |
800850 0011 | Toll free for Bharti Airtel Customers Only |
| 43 | United Arab Emirates Support | 8000 444 0585 | Toll free |
| Latin America | |||
| 44 | Argentina | 8002667502 | Toll free |
| 45 | Brazil | 08000475053 | Toll free |
| 46 | Panama | 8006166 | Toll free |
Alternate No. For Technical Support
| Sr No. | Country Contact Details |
|---|---|
| 1 | US: (866) 898-9087 Int'l: +1 (408) 738-7799 |
| 2 | EMEA Support:+31 20 808 4600 (Available from all countries) |
| 3 | Japan Support: 01 2018 4025 (Toll free from Japan only) |
| 4 | Australia Support: 1 800 002 378 (Toll free from Australia only) |
| 5 | APAC Support: +65 3158 5600 (Available from all countries) |
Security Consulting & Incident Response
If a customer has been breached or has an urgent matter pls email at unit42-investigations [at] paloaltonetworks [dot] com .
| Sr No. | Country | Contact Details |
|---|---|---|
| 1 | N. America Toll Free | 1 866 486 4842 |
| 2 | UK | +44 20 3743 3660 |
| 3 | EMEA | +31 20 299 3130 |
| 4 | APAC | +65 6983 8730 |
| 5 | Japan | +81 50 1790 0200 |
| 6 | Australia | +61 2 4062 7950 |
| For more information about Incident Response team, read more | ||
Corporate Headquarters
Palo Alto Networks
3000 Tannery Way
Santa Clara, CA 95054 (HQ)
Main: (408) 753-4000
Sales: (866) 320-4788
