IVRS Menu:
- Press 1: For order status
- Press 2: For return status
- Press 3: For exchange status
- Press 4: For refund status
- Press 5: For order cancellation query
- Press 6: For others
Email
- care [at] palmonas [dot] com (For Customer Care)
Important Links
For Complaint
- For any query/complaint, you can contact to the customer support team .
- If your query is not resolved, then you can escalate the issue to the Officers at the details given below:
| Sr. No. |
Name |
Designation |
Contact Detail |
| 1 |
Ashish Pandey |
Customer Support Head |
grievance [at] palmonas [dot] com |
| 2 |
Akshay Deshmukh |
Nodal Officer |
9356103736 (10am-7pm),
akshay [dot] deshmukh [at] palmonas [dot] com |
Return/Refund/Cancellation And Warranty
- For any query/complaint, you can contact to the customer support team .
- You can make a cancellation/return request within 24-48 hours from the delivery .
- You can return/exchange your product through fillout this Form .
- Refund will be initiated within 7-10 working to the original payment method .
- Warranty can be claimed as per company's terms & conditions
- For more information, please read .
Registered/Corporate Office
Demifine Fashion Private Limited,
Office No 501/502/503/504/505(A) 5th Floor,
Verdant 84, Plot 1, Lane Z, Koregaon Park
Annexe, Mundhwa, Pune, Maharashtra 411036.
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