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Pal Airlines Customer Care No.

Updated on Monday, 17 August 2026 - 3:06pm
Organization: 
Website: 
Official Website

Email

  • customer [dot] service [at] palairlines [dot] ca (For Customer Support)
  • reservations [at] palairlines [dot] ca (For Reservations)

Important Contact Details

Sr No. Service Contact No. Email
1 For Customer Care/Reservations 1-800-563-2800 -
2 For Alternate Customer Support 1-888-345-0444 -
3 For Cargo 1-888-839-1999 cargo [at] palairlines [dot] ca
4 For Sales 1-833-576-8092 sales [at] palairlines [dot] ca
5 For Charter related Queries 1-877-576-3140 palcharters [at] palairlines [dot] ca , charters [at] airborealis [dot] ca

Lost, Damaged and Delayed Baggage

  • For any query/complaint, you can contact to the customer support team.
  • If your baggage is damaged, then you have to report it within 7 days of receiving the baggage.
  • If your baggage is lost, then you have to report it within 21 working days.
  • You can submit a claim for lost or damaged baggage through this Claim Form .
  • For more information, please read .

Cargo Offices Contact Details

Sr.No. Location Contact No. Email Address Fax No.
1 St. John's, NL (888) 839-1999, (709) 576-1887
Timing: Mon-Fri, 8:30am-5:30pm		 cargo [at] palairlines [dot] ca Hangar #4 RCAF Road, St. John's International Airport

 (709) 576-3087
2 Churchill Falls, NL (709) 925-3303 csr [dot] zum [at] palairlines [dot] ca Main Terminal (709) 925-3306
3 Deer Lake, NL (709) 635-2360 csr [dot] ydf [at] palairlines [dot] ca Main Terminal (709) 635-7335
4 Gander, NL (709) 256-1162 csr [dot] yqx [at] palairlines [dot] ca Main Terminal (709) 651-3638
5 Goose Bay, NL (709) 896-3474 goosebaycargoDL [at] onepal [dot] com 1 Centralia Drive; Goose Bay, Labrador
Timing: Mon-Fri, 7am-5pm		 (709) 896-3798
6 St. Anthony, NL (709) 454-3889 csr [dot] yay [at] palairlines [dot] ca P. O. Box 758, St. Anthony, NL (709) 454-2258
7 Wabush, NL (709) 282-5013 wabushcargogroup [at] palairlines [dot] ca Main Terminal (709) 282-5012
8 Moncton, NB (709) 576-1887 cargo [at] palairlines [dot] ca Xtreme Cold Storage (XCS) 999 Aviation Ave. Dieppe, NB E1A 9S5 Note: Dangerous Goods cannot be accepted at this location until further notice (709) 576-3087
9 Blanc-Sablon, QC (418) 461-2040 , (709) 931-2305 csr [dot] ybx [at] palairlines [dot] ca Main Terminal (418) 461-2238
10 Sept Iles, QC (418) 962-1222, (866) 962-0380 csr [dot] yzv [at] palairlines [dot] ca 1000 boul. laure est Sept Iles, QC (418) 962-4493
11 Montreal, QC (514) 631-1240 (Press 1 for operations) cargo [at] palairlines [dot] ca Worldwide Flight Service (CAS) 2200 Ave Reverchon, Dorval, QC (514) 631-5763

Headquaters

PAL Airlines,
St. John's International Airport
RCAF Road, Hangar #4
P.O. Box 29030
St. John's, NL, Canada
A1A 5B5

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