I had booked the hotel swastideepa ,KRISHNANAGAR for 1 room on 06/11/19 through make my trip. On reaching their at 4.30 pm with my wife ( both senior citizen) , we were denied entry in room even on PRODUCTION of BOOKING confirmation document.The hotel authorities stated that they have no partner relationship with OYO.I contacted OYO on customer care no and the supervisor had a talk with hotel authorities but could not convince them. Then to my utter surprise , the supervisor all of a sudden told me the booking has been cancelled. I FELT anything like CHEATED. Having no other alternative because the hotel is 35 KM far from the town , I had to hire a room on PAYMENT of Rs 650.00 for which I am having receipt. Although my harassment can not be repaired by money , I would urge u to refund me the amount of Rs 650.00 paid by me immediately failing which I have to proceed further inthematter. ASIM KUMAR MUKHERJER

actually they all are fake .....every member are lier either senior or junior..they told me that if u cancelled ur booking before 24 hr then ur refund initiate but i had a booking on same day then how i can cancel that before 24 hrs....its mean they all want ur money and nothing elsee....i file a complaint in online legal consumer court...they will deal with themm....they r rascals .....they know how to cheat people..that's all

Booking id-BDGX4018 i have tried to oyo 17275 welcome guest house in siliguri.Money deducted from my account twice but hotel room is not booked.Please look after this matter as soon as possible and refund my money...Thank you

Sir,
I planned a trip to Perambalur, Tamilnadu with my family on a pilgrimage visit. I Properly booked rooms for us in Perambalur through OYO. (Booking ID DEQY9873 at OYO 47176 AKN Residency, No.57, G, Trichy main road, Thuraimangalam, Perambalur district, Tamil nadu on 11th October to 13th October 2019. we have booked 2 suites. After proper booking we reached the hotel by 9.30 PM. whereas the hotel manager refused to give us rooms. He has not accepted the OYO booking. He told us to book the rooms directly with them, stating that they have cancelled their agreements with OYO 6 months back itself. Immediately I telephone to OYO customer care. They said sorry and arranged another hotel vide Booking ID FXLJ4751 at OYO 46204 at BB residency, 74, Sangu pettai, Venkatesapuram, Perambalur, Tamilnadu. We went there, Manager of that hotel also telling the same reason and rufused rooms for us. He asked more money that what I have booked. He is also telling that 6 months before they have cancelled their booking with OYO. This also I have reported to OYO telephonically. I with my family at late night were in dismay and hardship. We were literally on road with heavy confusion. But we managed an accommodation on our own and informed OYO through telephone. Things went like this whereas you were stating that I have cancelled the rooms and levied Rs.175 as penalty for non availing of rooms. Kindly look into the matter and cancell the penalty. Also see that these type of cancellations should not happen in future.

J.Jayakumar

Very poor service in every aspects Booked the stay along with breakfast. There was not even a thing which went right during the whole stay. There was no water in the toilets Had to give repeated calls for that The desk was not even unapologetic about it and sounded irritated The staffThe place was totally understaffed After paying for the for a breakfast and many reminders a day before four bread slices where served along with sugar There where three people who where sleeping in the dining hall area The whole area was unkempt and not hygenicAnd above all the response to all our difficulties was pathetic There was not even any sorry or any efforts to do something The whole experience was even worse than a seedy lodge which charges you 400 rsWould not recommend this property to anyone If you can avoid it it would be the best

I HAD BOOKED ONE DBL BEDED ROOM WITH ID386065557 FROM 15/9/2019 TO 17/9/2019 , I HAD BOOKED HOTEL OYO 24318 HOTEL SEAVIEW AT PURI
LATER ON THEY OFFERED ME ROOM IN OTHER HOTEL , WHICH WAS REJECTED
KINDLY ARRANGE REFUND

Vo hotal hi band ho liya vhaa s fir bhi payment kaat li h aapne mere rupee vapis refund karo sir