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Oriflame Cosmetics Customer Care No. 011-6625 9000
Updated on Tuesday, 8 September 2026 - 5:07pm
Email
All India Number(s):
- 011-6625 9000 (For Customer Support, Mon-Sat, 9am-9pm)
- 93552 27090 (For WhatsApp Support)
Website:
Official Website
iOS App:
Oriflame
Android App:
Oriflame - contactcenter [dot] india [at] oriflame [dot] com (For General Support)
Important Link
Centres Contact Details
Service Centres
| Sr No. | State | Address (Oriflame India Private Limited) |
|---|---|---|
| 1 | Assam | Anil Plaza, 2nd Floor, ABC Bus Stop, Near IDBI Building, G. S. Road, Guwahati - 781005 |
| 2 | Delhi | M-10, Ground Floor, South Extension, Part - II, New Delhi - 110049 |
| 3 | Mizoram | A-46, Ground Floor, Varte Plaza, Main Street, Zarkawt, Aizawl - 796007 |
| 4 | Maharashtra | Symphony Premises, Co-Operative Society Limited, Plot 316, 1st Floor, Nehru Road, Vile Parle East, Mumbai - 400057, Maharashtra |
| 5 | Kolkata | 10/4A, Ground Floor, Elgin Road, Kolkata, West Bengal - 700020 |
| 6 | Nagaland | C/o TVS Logistics Services Ltd, Aiko Building, 2nd Floor, Nagarjan Police Point, Opposite Town Hall, Dimapur - 797112 |
Regional Distribution Centre
| Sr No. | Region | Address (Oriflame India Private Limited) |
|---|---|---|
| 1 | East | C/o Holisol Logistics Private Limited, Prospace Industrial Park, Plot No. 2525, Mouza-Belumilki, JL No. - 11, P.S. - Serampore, Distt. - Hooghly - 712223, West Bengal |
| 2 | North | C/o Holisol Logistics Private Limited, VRY Logistics Park LLP, Village - Sikandrabad Dehat, Near Sirondhan Mod, Tehsil - Sikandrabad, Dist. - Bulandshahr, Uttar Pradesh - 203205 |
| 3 | North East | Bhagya Kalita Complex, At Garchuck Chariali & NH 37 Crossing, On NH-37(27) Service Road, Near Honda 2-Wheeler Showroom, Warehouse No. 3B & 3C, Ground Floor, Guwahati, Assam - 781035 |
| 4 | South | C/o Holisol Logistics Private Limited, DE Royale Ventures, Sy. No. 92, Anugondanahalli, Hobli, Hoskote Taluk, Bangalore Rural District - 560067 |
| 5 | West | K7, Shakti Logistics Park - Phase I, Mumbai-Nashik Highway (NH-160), Dohole, Bhiwandi, Thane, Maharashtra - 421302 |
Return/Refund And Cancellation
- For any query/complaint, you can contact to the customer support team.
- You can cancel your order with 30 days from the date of invoice.
- Refund will be initiated within 45 working days after the product is received at warehouse.
- For more information, please read .
For Complaint
Level 1:
- For any query/complaint, you can contact at the details given below:
Contact No.: 011-66259000
Email: contactcenter [dot] india [at] oriflame [dot] com - Your query will be resolved within 24-48 hours.
Level 2:
- If your query is not resolved within 48 hours then you can contact to the officers at the details given below:
Sr No. Region Designation Contact Detail 1 Pan India Manager, Contact Center 011-66259000,
manager [dot] ccindia [at] oriflame [dot] com2 North Regional Operations Manager kritika [dot] kapoor [at] oriflame [dot] com 3 East & Northeast Regional Operations Coordinator mithun [dot] dutta@ [at] oriflame [dot] com 4 South Regional Operations Coordinator simiyon [dot] prabhudoss [at] oriflame [dot] com 5 Pan India Head of Regional Operation kritika [dot] kapoor [at] oriflame [dot] com - Your query will be resolved within 24 hours.
Level 3:
- If your query is still not resolved or you are not satisfied with the resolution given at above levels then you can mail to Nodal Officer at grievance [dot] officerin [at] oriflame [dot] com .
Head Office
Oriflame India Pvt. Ltd.
M-10, 3rd Floor,
South Extension,
Part - II,
New Delhi: 110049, India
Contact No.: 011-40409000
