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Oriflame Cosmetics Customer Care No.
Updated on Tuesday, 17 June 2025 - 9:57am
Email
All India Number(s):
- 011-4040 9000 (For Contact Support, 24/7)
- 011-6625 9000 (For Alternate Contact Support, 24/7)
- 93552 27090 (For WhatsApp Support, 24/7)
Website:
Official Website
iOS App:
Oriflame Cosmetics AG
Android App:
Oriflame Cosmetics AG - contactcenter [dot] india [at] oriflame [dot] com (For General Support)
Important Links
Service Centres
| Sr No. | Location | Address
(Oriflame India Private Limited) |
|---|---|---|
| 1 | Assam | Anil Plaza, 2nd Floor, ABC Bus Stop, Near IDBI Building, G. S. Road, Guwahati - 781005 |
| 2 | Delhi | M-10, Ground Floor, South Extension, Part - II New Delhi: 110049 |
| 3 | Mizoram | Oriflame India Private Limited A-46, Ground Floor, Varte Plaza, Main Street, Zarkawt, Aizawl - 796007 |
| 4 | Maharashtra | Symphony Premises, Co-Operative society Limited, Plot 316, Ist Floor, Nehru Road, Vile Parle, East Mumbai -400057, Maharashtra. |
| 5 | Kolkata | 10/4A, Ground Floor, Elgin Road, Kolkata, West Bengal 700020 |
| 6 | Nagaland | Oriflame India Private Limited c/o. TVS Logistics Services Ltd Aiko Building, 2nd Floor, Nagarjan Police Point, Opposite Town Hall Dimapur - 797112 |
Regional Distribution Centres
| Sr No. | Zone | Address (Oriflame India Private Limited) |
|---|---|---|
| 1 | East | c/o. Dashmesh Realtors Beside Sonar Bangla Motel, NH6, Dhulagarh, Sankrail Howrah. West Bengal - 711302 |
| 2 | North | Plot No.23, Ecotech - III, Udyog Kendra, Greater Noida, District Gautam Budh Nagar, Uttar Pradesh - 201306 |
| 3 | North East | Bhagya Kalita Complex, At Garchuck Chariali And NH 37 crossing, On NH-37(27) Service Road, Near HONDA 2 wheelers Showroom, Warehouse no. 3B And 3C, Ground Floor, Guwahati. Assam - 781035 |
| 4 | South | c/o. SIKA Interplant Systems Ltd., Plot No. 53A, Next to Ganesha Temple, Bommasandra Industrial Area, Jijgini Road, Bangalore. Karnataka - 560099 |
| 5 | West | Building No. H6, Gala no. 5, 6, 7 And 8, Harihar Complex, Village Sonale, Opposite HP Petrol Pump on Kalyan Nashik Highway, Bhiwandi. Maharashtra - 421302. |
Return And Refund
- For any query related to return and refund, you can contact at 011-40409000 or mail at contactcenter [dot] india [at] oriflame [dot] com
- For return/cancellation, you can make a request within 30 days after the purchase .
- Refund will be credited in your account within 45 working days after the product is received at the warehouse .
- For more information, please read .
For Complaint
Level 1
- For any query/complaint, you can contact at the details given below:
- Contact No.: 011-40409000, 011-66259000
- Email: contactcenter [dot] india [at] oriflame [dot] com
- You will receive a response within 24-48 working hours.
- You can also lodge the complaint by filling this Form .
Level 2
- If you are not satisfied with the resolution provided at the above level, you can contact the center manager at the details givem below:
- Email: manager [dot] ccindia [at] oriflame [dot] com
- You will receive a response within 24 hours.
Level 3
- If your query is still not resolved or you are not satisfied with the resolution provided at the above level then you can contact the regional operation manager at the details given below:
Sr No. Region Designation Email id 1 North Regional operations Manager, North kritika [dot] kapoor [at] oriflame [dot] com 2 East Regional operations Manager,East santanu [dot] das [at] Oriflame [dot] com 3 West and south Regional operations Manger,West and South narendra [dot] rawat [at] oriflame [dot] com 4 PAN India Regional Operation Manager,NE reggie [dot] shira [at] oriflame [dot] com
Level 4
- If your query is not resolved, then you can also contact to the senior manager by mailing at santanu [dot] das [at] oriflame [dot] com
Level 5:
- If your query is still not resolved, then you may also approach to the nodal officer at the details given below:
- grievance [dot] officerin [at] oriflame [dot] com
Head Office
Oriflame India Pvt.Ltd.
M-10,Ground floor,South Extension,Part-2
New Delhi: 110049, India.
