IVRS Menu: 966 712 1111
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- Press 1: To connect with Orient Electronics
- Press 2: To connect with contact center
- Press 1: If you are a dealer
- Press 2: If you are a customer
- Press 1: For service or installation
- Press 2: For purchase question
- Press 3: For other query
Email
- customer [dot] connect [at] orientelectric [dot] com (For Customer Support)
Important Links
Important Emails
| Sr.No. |
Service |
Email |
| 1 |
For Complaint |
service [dot] head [at] orientelectric [dot] com |
| 2 |
For International Sales |
internationalsales [at] orientelectric [dot] com |
Return/Refund/Cancellation And Warranty
- For any query/complaint you can contact the customer support team.
- You can cancel an order before it is dispatched.
- In case of damaged/missing product kindly report the issue within 24 hours of receiving the product.
- Your refund will be processed within 7-8 business days.
- Warranty can be claimed as per the company's terms and conditions. You can also fill out the Warranty Form .
- For more information, please read .
Corporate Office
Orient Electric Limited
240, 1st Floor, Okhla Industrial Estate
Phase - III New Delhi - 110 020
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