Oman Air Customer Care Numbers

Organization: 
Toll free Number(s): 
  • +968 24531111 (Hub station )
All India Number(s): 
  • 0124-642 1111(customer care)
  • 080-47406464(Delhi Airport Office/Lost Baggage)
  • 66859556(Mumbai Airport Office/Flight Arrival/Departure/Lost Baggage)
  • 2610169/2610170(Kochi Airport Office/Flight Arrival/Departure/Lost Baggage)

Email

  • Sindbad [at] omanair [dot] com

Important Links

Global Contacts

App

Oman Air Services

Inquiries

Name Email Contact
Web Bookings

For all your Web Booking inquiries

Email: webbooking [at] omanair [dot] com

For forwarding credit card authorization letter and other documents

Email: rpt [at] omanair [dot] com

Call: +968-24531111, (24*7)

Fax: +968-24153300

Sindbad FFP

For all your Sindbad Frequent Flyer Programme related inquiries

Email: sindbad [at] omanair [dot] com
Call : +968 24531111 (from 08:00 am to 10:00 pm Oman Time)
Holidays Booking

For all your Holidays Booking inquiries

Email: holidays [at] omanair [dot] com

Time: Sat- Thu 8:00 am – 7:00 pm Oman Time

Call: +968-24531000, Fax: +968-24153300

Training Inquiries

For all your Oman Air Training related inquiries

Email: L&D [at] omanair [dot] com
Call: +968-24519314 / +968-24519435
For all training related inquiries Email: L&D [at] omanair [dot] com Call: 24496695   Ext: 118/101 

Media

Name Designation Email
Usama Karim Al Haremi Senior Manager of Corporate Communication & Media Usama [dot] alharemi [at] omanair [dot] com
Abeer Al Balushi Assistant Manager -Corporate Communications Abeer [dot] albalushi4 [at] omanair [dot] com

Customer Care 24*7

Country Contact No. Details
Bahrain 16198058 English and Arabic languages available 24 hours, 7 days a week including weekends and public holidays, Other languages - during local office hours only.
China 01057843555 Chinese (Mandarin & Cantonese) Languages are available 7 days a week from 09:00 to 18:00 "China local time" including weekends and public holidays
Egypt 08000009690 English and Arabic languages available 24 hours, 7 days a week including weekends and public holidays, Other languages - during local office hours only
France +33147642150/51 English and Arabic languages available 24 hours, 7 days a week including weekends and public holidays, Other languages - during local office hours only
Germany 00496958300710 English and Arabic languages available 24 hours, 7 days a week including weekends and public holidays, Other languages - during local office hours only
India 01246421111 English and Arabic languages available 24 hours, 7 days a week including weekends and public holidays, Other languages - during local office hours only
Indonesia 02130049333 Bahasa Language is available 7 days a week from 09:00 to 18:00 "Indonesia local time" including weekends and public holidays
Jordan 0800 22506 English and Arabic languages available 24 hours, 7 days a week including weekends and public holidays, Other languages - during local office hours only
Kenya Mobile: 020 2250294 Landline: 225 02 94 English and Arabic languages available 24 hours, 7 days a week including weekends and public holidays, Other languages - during local office hours only
Malaysia 0320585333 Malay Language is available 7 days a week from 09:00 to 18:00 "Malaysia local time" including weekends and public holidays
Morocco +212520205515 English and Arabic languages available 24 hours, 7 days a week including weekends and public holidays, Other languages - during local office hours only
Oman 024531111 English and Arabic languages available 24 hours, 7 days a week including weekends and public holidays, Other languages - during local office hours only
Pakistan 00800 90033048 English and Arabic languages available 24 hours, 7 days a week including weekends and public holidays, Other languages - during local office hours only
Philippines +6323952325 English and Arabic languages available 24 hours, 7 days a week including weekends and public holidays, Other languages - during local office hours only
Qatar 00800100636 English and Arabic languages available 24 hours, 7 days a week including weekends and public holidays, Other languages - during local office hours only
Saudi Arabia 0115108733 English and Arabic languages available 24 hours, 7 days a week including weekends and public holidays, Other languages - during local office hours only
Sri Lanka 787818309 English and Arabic languages available 24 hours, 7 days a week including weekends and public holidays, Other languages - during local office hours only
Switzerland +41448748565 Monday to Friday 08.30 to 12.00 & 13.30 to 17.30 (local time)
Thailand 020269439 Thai, English and Arabic languages available 24 hours, 7 days a week including weekends and public holidays, Other languages - during local office hours only
Turkey +902123755955 English and Arabic languages available 24 hours, 7 days a week including weekends and public holidays, Other languages - during local office hours only
United Arab Emirates 800035704519 English and Arabic languages available 24 hours, 7 days a week including weekends and public holidays, Other languages - during local office hours only
United Kingdom 01133968888 English and Arabic languages available 24 hours, 7 days a week including weekends and public holidays, Other languages - during local office hours only

List of Oman Airlines Offices in worldwide

Country
Australia

Sydney Contacts

  • Code :SYD
  • City Office :Level 11, 117 York St, Sydney NSW 2000, Australia
  • Airport Office :n/a
  • Working Hours :City Office:
    Monday - Friday from 09:00-17:00
Contact Details Phone Fax Email
Reservations /
Ticketing
1300 730 484 +61 2 9286 8955 Sydney [at] omanair [dot] com
Sales 1300 730 484 +61 2 9286 8955 Sydney [at] omanair [dot] com
Lost Baggage Section Contact your operating carrier upon arrival    
Customer Service 1300 730 484 +61 2 9286 8955 Sydney [at] omanair [dot] com
Bahrain

Bahrain Contacts

  • Code :+973
  • City Office :Zamil Tower, Shop No. 29, Road 383, Block 305, P. O. Box 387, Manama, Kingdom of Bahrain
  • Airport Office :Bahrain International Airport, Muharaq, Kingdom of Bahrain.
Contact Details Phone Fax Email
Call Centre 16198058    
Reservations/Ticketing 17 204000
17 204001
17 204013
17 204014
17 204015
17 204016
17 204020 resbah [at] omanair [dot] com
Sales 17 204006
17 204007
17 204008
17 204009
17 227012 Charles [dot] joy [at] omanair [dot] com
Airport Office 17 329255/6/7 17 339029 Bah [dot] Apt [at] omanair [dot] com
Flight Arrival/Departure 17 339339    
Cargo 17 321818/19
17 321810/12
17 333732
17 331841
bahimp [at] bas [dot] com [dot] bh
bahexp [at] bas [dot] com [dot] bh
Lost Baggage Section 17 321429/30 17 322312  
Canada

Canada Contacts

  • Code :+1
  • Airport Office :N/A
  • Working Hours :Monday – Friday 09:00 – 17:00 (Eastern Time)
    Closed Statutory Holidays
Contact Details Phone Fax Email
Reservations (437) 888-3160   info [at] omanair [dot] ca
Groups (437) 888-3160   info [at] omanair [dot] ca
Sales     info [at] omanair [dot] ca
Accounts (437) 888-3160   info [at] omanair [dot] ca
China

Guangzhou Contacts

  • Code :86
  • City Office :Room 1811, Tower B, China Shine Plaza No 9 Linhe XiLu, Tianhe District, Guangzhou, Guangdong Province, China
  • Airport Office :N/A
  • Telephone:+86 20 37276947 & +86 20 37276949
Contact Details Phone Fax Email
Call Centre 1057843555    
Denmark

Copenhagen Contacts

  • Code :+46
  • City Office :Riddargatan 17, SE-114 57 Stockholm (Sweden)
  • Airport Office:N/A
  • Working Hours :09:00 – 17:00
Contact Details Phone Fax Email
General +46 8 555 691 91    
Reservations /
Ticketing
+46 8 555 691 91   OmanairresNordics @aviareps.com
Sales +46 8 555 691 91   OmanairsalesCPH @aviareps.com
Egypt

Cairo Contacts

  • Code :+202
  • City Office :1191 World Trade Center Corniche El Nile, Cairo, Egypt, Podium building 3th floor
  • Airport Office :Cairo Int. Airport - T2 - Buliding A - Office No G019, Cairo, Egypt.
  • Working Hours :City Office:
    From Saturday to Thursday
    09:00 to 17:00

    Airport Office:
    From Saturday - Monday - Tuesday - Wednesday - Thursday
    10:00 to 00:30

    Sunday
    10:00 to 20:00
Contact Details Phone Fax Email
Reservations /Ticketing ( City office ) +202 25750125
+202 25750121
+202 25750118
+202 25750112
  Gena [dot] michel [at] omanair [dot] com
Mariam [dot] adel [at] omanair [dot] com
Marina [dot] Emad [at] omanair [dot] com
Holidays
( City office )
+202 25750112   CAI [dot] WYHolidays [at] omanair [dot] com
Reservations /Ticketing
( Airport office )
+01111682801   Batol [dot] Magdy [at] omanair [dot] com
Samih [dot] Ismail [at] omanair [dot] com
Mohamed [dot] ziad [at] omanair [dot] com
Sales +202 25750137
+202 25750133
+201272563351
  Cai.sales@.omanair.com
Abeer [dot] Ali [at] omanair [dot] com
Neama [dot] sabry [at] omanair [dot] com
Ahmed [dot] Hamdy [at] omanair [dot] com
Mohamed [dot] Shabaiek [at] omanair [dot] com
Marketing +01111682819   Pakinam [dot] mousa [at] omanair [dot] com
Airport Office +202 22652523
+01111682801
  aptcai [at] omanair [dot] com
smcai [at] omanair [dot] com
CAI [dot] ASM [at] omanair [dot] com
Flight Arrival/Departure +202 22652523
+010 06015397
  aptcai [at] omanair [dot] com
smcai [at] omanair [dot] com
ali [dot] selim [at] omanair [dot] com
Khaled [dot] Shawki [at] omanair [dot] com
Cargo +202 22667820
+202 22674066
+201000778440
  Info [at] tiffanycargo [dot] com
Lost Baggage Section +202 22652666
+202 22652665
  Top [dot] cai [at] Travco [dot] com
Customer Service +202 22652523
+01111682801
  aptcai [at] omanair [dot] com
smcai [at] omanair [dot] com
ali [dot] selim [at] omanair [dot] com
Khaled [dot] Shawki [at] omanair [dot] com
Call Center 0800 000 9690    

Alexandria Contacts

  • Code :+203
  • City Office :Oman Air
    Office E112,Green Plaza Mall,
    Smouha, Alexandria
  • City Office: :Saturday from
    10:00 to 15:00

    Sunday to Thursday from
    09:00 to 17:00
Contact Details Phone Fax Email
Reservations /Ticketing ( City office ) +0201111682810
+0201111682876
 

Dalia [dot] Habashi [at] gsa [dot] omanair [dot] com
 Marwa [dot] Fawzi [at] gsa [dot] omanair [dot] com

Sales ( City office ) 002 01111682812   Mohamed [dot] Ibrahim [at] gsa [dot] omanair [dot] com
Airport office +01278013739
  HBE [dot] ASM [at] omanair [dot] com
Call Center 0800 000 9690    
Finland

Finland Contacts

  • Code :+46
  • City Office :Riddargatan 17, SE-114 57 Stockholm (Sweden)
  • Airport Office :N/A
  • Working Hours :09:00 to 17:00
Contact Details Phone Fax Email
General +46 8 555 691 91   OmanairsalesSTO @aviareps.com
Reservations /
Ticketing
+46 8 555 691 91   OmanairresNordics @aviareps.com
Sales +46 8 555 691 91   OmanairsalesSTO @aviareps.com
France

Paris Contacts

  • Code :+33
  • City Office :Oman Air, 65 rue de Prony, 75017 Paris, France
  • Airport Office :Departure from CDG Airport Terminal 2A
  • Working Hours :City Office:
    Monday - Friday from 09:00 to 17:30

    Airport Office:
    Monday - Sunday 13:45 to 22:45
Contact Details Phone Fax Email
Reservation & Ticketing Paris office 01 47 64 21 50    
Sindbad Membership Enquiries
01 47 64 21 50    
Helpdesk agencies 01 47 64 21 50   Franceoutstation [at] omanair [dot] com
Cargo 01 70 03 80 94 or 88    
Lost Baggage section - CDG Airport 01 74 37 26 67   omanair [at] sosbaggage [dot] com
Customer Feedback     Share your feedback
Germany

Frankfurt Contacts

  • Code :+49
  • City Office:Wilhelm-Leuschner-Strasse 41
    60329 Frankfurt
  • Working Hours :City Office:
    Monday - Thursday from 09:00am to 05:30pm
    Friday from 09:00am to 05:00pm
    Saturday and Sunday closed

    Airport Office:
    Frankfurt Airport - Daily 0630 - 1500 Hrs
    Terminal 1, Hall C, Counter 744-748
Contact Details Phone Fax Email
Service Centre 0049 69 58300710    
German town office 00 49 69 58300710   res [dot] germany [at] omanair [dot] com
Airport Office 0049 69 69029227
(Operational enquiries only)
   
Group department     Groups [dot] fra [at] omanair [dot] com
Customer Feedback     Share your feedback
Sindbad Membership Enrollment     Enroll

Munich Contacts

  • Code :+49
  • City Office :Wilhelm-Leuschner-Strasse 41
    60329 Frankfurt
  • Working Hours :City Office:
    Monday - Thursday from 09:00am to 05:30pm
    Friday from 09:00am to 05:00pm
    Saturday and Sunday closed

    Airport Office:
    Munich Airport - Daily 14:00 to 22:30
    Oman Air, Terminal 2, 3rd floor, Room 4770 – 4772.
Contact Details Phone Fax Email
Service Centre 0049 69 58300710    
German town office 00 49 69 58300710   res [dot] germany [at] omanair [dot] com
Airport Office 0049 89 97596090 - 6091
(Operational enquiries only)
   
Group department     Groups [dot] fra [at] omanair [dot] com
Customer Feedback     Share your feedback
Sindbad Membership Enrollment     Enroll
Greece

Athena Contacts

  • Code :+30
  • City Office :1st km Paianias - Markopoulou Avenue 190 02, Paiania-Greece P.O. Box 126  
  • Airport Office : 
  • Working Hours :City Office:
    Monday - Friday 09:00 to 13:00 / 13:30 to 17:30
Contact Details Phone Fax Email
Reservations /
Ticketing
+30 210 3274 943 +30 210 3235 300 gsa [dot] greece [at] omanair [dot] com
Sales +30 210 3274 630 +30 210 3235 300 gsa [dot] greece [at] omanair [dot] com
India

Bangalore Contacts

  • Code :+91- 80
  • City Office :Oman Air - Bangalore, Consulate-1, No. 1, Richmond Road, Richmond Town, Bengaluru, Karnataka 560025
  • Working Hours :City Office:
    Monday - Saturday 09:00 to 17:30
    Sunday Closed

    Airport Office:
    Monday - Sunday 06:00 to 17:00
Contact Details Phone Fax Email
Call Centre 01246421111    
Airport Office 47406464   apt [dot] blr [at] omanair [dot] com
Flight Arrival/Departure 47406464   apt [dot] blr [at] omanair [dot] com
Cargo 27688323/24   raveendran [at] in [dot] sharafcargo [dot] com
Lost Baggage Section 47406464   apt [dot] blr [at] omanair [dot] com
Customer Service/Holidays 46707777   Sales [dot] Blr [at] omanair [dot] com
Groups 46707777   Vaisakh [dot] Ramesh [at] gsa [dot] omanair [dot] com

Mumbai Contacts

  • Code :00922
  • Address:Centre 1, World Trade Centre, Floor no. 19, Unit no 4, Cuffe Parade, Colaba, Mumbai 400005
  • Airport Office :2nd Floor, Chhatrapati Shivaji International Airport Terminal 2 B Sahar, Andheri (East) Mumbai - 400 099
  • Working Hours :City Office:
    Monday - Saturday 09:00 to 17:30
Contact Details Phone Fax Email
Call Centre 01246421111    
Airport Office 66859556 66859559 BOM [dot] Apt [at] omanair [dot] com
Flight Arrival/Departure 66859556
66859560
66859559 BOM [dot] Apt [at] omanair [dot] com
Departure
(Tele-check in)
  66859559  
Cargo 66859556 66859559 cargobom [at] omanair [dot] com
Lost Baggage Section 66859556 66859559 baggagebom [at] omanair [dot] com
Customer Service 66859556
66859555
   

Kozhikode Contacts

  • Code :+91- 495
  • City Office :Sky Tower, 1st Floor, Opp.Hyson Heritage, Bank Road Junction,
    Calicut - 673001
  • Airport Office :I-37, ITB, Calicut International Airport, Calicut Airport (PO), Malappuram Dist., Kerala 673647
  • Working Hours :City Office:
    09:00 to 17:30
    Sunday Closed

    Airport Office:
    01:00 to 11:30 LT
    15:30 to 23:30 LT
Contact Details Phone Fax Email
Call Centre 01246421111    
Airport Office 483 271 6561/2 483 2716561  aptccj [at] omanair [dot] com 
Flight Arrival/Departure 483 271 6561/2 483 2716561  aptccj [at] omanair [dot] com 
Cargo 483 2717780 483 2716561  manoj [at] in [dot] sharafcargo [dot] com
Lost Baggage Section 483 271 6561/2 483 2716561  aptccj [at] omanair [dot] com 
Customer Service 483 271 6561/2 483 2716561  ccj [dot] asm [at] omanair [dot] com
Kochi

Kochi Contacts

  • Code :+91
  • City :Oman Air, 39 /6825, Pooma Tower, Ravipuram Junction, M.G. Road,
    Cochin - 682015, Kerala, India
  • Airport Office :International Terminal, Cochin International Airport, Nedumbassery, Cochin - 683111
  • Working Hours :City Office:
    Monday to Saturday 0900Hrs – 1730 Hrs

    Airport Office:
    Monday to Sunday 0400Hrs-1800Hrs
Contact Details Phone Fax Email
Call Centre 01246421111    
Airport Office 2610169
2610170
2610171 aptcok [at] omanair [dot] com
Flight Arrival/Departure 2610169
2610170
2610171 aptcok [at] omanair [dot] com
Cargo 2610169
2610170
2610171 aptcok [at] omanair [dot] com
Lost Baggage Section 2610169
2610170
2610171 aptcok [at] omanair [dot] com
Customer Service 2610169
2610170
2610171 aptcok [at] omanair [dot] com

Delhi Contacts

  • Code :+91
  • City Office :Oman Air, 10B Scindia House, Connaught Place, New Delhi - 110 001
  • Airport Office :Room No.4, Level 4, Airline Offices, Terminal III,
    Indira Gandhi International Airport, New Delhi - 110037
  • Working Hours :City Office:
    0900-1730 Hours (MON-SAT)

    Airport Office:
    0900-1730 Hours (MON-SAT) and 05 hrs prior to flight departure
Contact Details Phone Fax Email
Call Centre 01246421111    
Airport Office 49638841
25654713
49638846 aptdel [at] omanair [dot] com
Flight Arrival/Departure 49638841
25654713
49638846 aptdel [at] omanair [dot] com
Cargo 43464589 49638846 stationmanagerdel [at] omanair [dot] com
Lost Baggage Section 49638841
25654713
49638846 aptdel [at] omanair [dot] com
Customer Service 49638841
49638846
49638846 stationmanagerdel [at] omanair [dot] com

Goa Contacts

  • Code :+91
  • City Office :GSA – R L Travels, Magnum Centre,
    Shop No 9-12, 1st Floor, M.G. Road,
    Near Hotel Mandovi, Panjim Goa - 403001
  • Airport Office :1st Floor, New Integrated Terminal Building,
    Dabolim Airport, Goa - 403801

  • Working Hours :City Office:
    Monday – Saturday 09:00 to 17:30 
    Airport Operations:
    Monday, Wednesday & Friday 11:00 to 19:00
    Tuesday, Thursday, Saturday & Sunday 03:30 to 11:30 
    Airport Back Office:
    Monday – Sunday 09:30 to 18:30
Contact Details Phone Fax Email
Call Centre 01246421111    
Airport Office 2541875 2541875 goi [dot] apt [at] omanair [dot] com
goi [dot] asm [at] omanair [dot] com
Flight Arrival/Departure 2541875 2541875 goi [dot] apt [at] omanair [dot] com
Cargo 2542135 N/A bhattacharjee [at] in [dot] sharafcargo [dot] com
Lost Baggage Section 2541875 2541875 goi [dot] apt [at] omanair [dot] com
Customer Service 2541875 2541875 goi [dot] apt [at] omanair [dot] com

Hyderabad Contacts

  • Code :+91- 40 23410800
  • City Office :Shapoorji Towers, 5-9-22/A&1B, Ground Floor, Shapoorwadi, Opp BSNL Office, Adarshnagar, HYDERABAD = 500 063
  • Airport Office :AO-87B, Level-E, Passenger Terminal Building,
    Rajiv Gandhi International Airport, Shamshabad - 501 218, R.R.Dist
  • Working Hours :City Office:
    Monday - Saturday 09:00 to 17:30

    Airport Office:
    Sunday 07:00 to 21:00
    Monday/Wednesday /Friday 10:00 to 18:00
    Tuesday/Thursday/Saturday 03:00 to 21:00
Contact Details Phone Fax Email
Call Centre 01246421111    
Airport Office 66605669 66605666 hyd [dot] asm [at] omanair [dot] com
Flight Arrival/Departure 66605669 66605666 Airport [dot] hyd [at] omanair [dot] com
Cargo 66605669 66605666 hyd [dot] asm [at] omanair [dot] com
Lost Baggage Section 66605669 66605666 hyd [dot] asm [at] omanair [dot] com
Customer Service 66605669 66605666 hyd [dot] asm [at] omanair [dot] com

Jaipur Contacts

  • Code :+91
  • City Office :Oman Air, 307-308,Third Floor, ARG Corporate Park, Gopal Bari, Ajmer Road, Jaipur-302001, Rajasthan
  • Airport Office :Oman Air, B-12, Basement, Terminal-2 Jawahar Circle,
    Jaipur International airport.
  • Cargo Office :OMAN AIR Cargo
    317, 3rd Floor, Ganpati Plaza, M. I. Road, Jaipur.
  • Working Hours :City Office:
    Monday - Saturday 09:00 to 17:30
    Sunday Closed

    Airport Office:
    Monday –Wednesday-Friday & Sunday 05:00 to 13:00
    Tuesday –Thursday & Saturday 10:00 to 18:00
Contact Details Phone Fax Email
Call Centre 01246421111    
Airport Office
(Direct Line)
0141-2725238
0141-2725227
0141-2725228
0141-2725227 aptjai [at] omanair [dot] com
JAI [dot] ASM [at] omanair [dot] com
Flight Arrival/Departure 0141-5119291/92 5119293 aptjai [at] omanair [dot] com
JAI [dot] ASM [at] omanair [dot] com
Cargo 0141 4917978
0141 2367044
  Suresh [dot] Chouhan [at] gsa [dot] omanair [dot] com
gaur [at] in [dot] sharafcargo [dot] com
Lost Baggage Section 0141-2725227 5119293 aptjai [at] omanair [dot] com
JAI [dot] ASM [at] omanair [dot] com
Customer Service 0141-2725228 5119293 JAI [dot] ASM [at] omanair [dot] com

Lucknow Contacts

  • Code :+91
  • City Office :F-5, First Floor, Chintels House Building, 16 - Station Road, Lucknow - 226001
  • Airport Office :Oman Air, Ground Floor, Terminal I, Chaudhary Charan Singh Airport,
    Amousi, Lucknow - 226009
  • Working Hours :City Office:
    Monday - Saturday 09:00 to 17:30

    Airport Office:
    Sunday/Monday/Tuesday/Wednesday 02:30 to 10:30
    Thursday/Friday/Saturday 09:30 to 17:30
    *Office timings subject to change as per flight schedule.
Contact Details Phone Fax Email
Call Centre 01246421111    
Airport Office 2439154
2439178
2439208 LKO [dot] ASM [at] omanair [dot] com
aptlko [at] omanair [dot] com
Flight Arrival/Departure 2439154
2439178
2439208 LKO [dot] ASM [at] omanair [dot] com
aptlko [at] omanair [dot] com
Cargo 2433940   shadab [at] in [dot] sharafcargo [dot] com
khan [at] in [dot] sharafcargo [dot] com
Lost Baggage Section 2439154
2439178
2439208 LKO [dot] ASM [at] omanair [dot] com
LKO [dot] Baggage [at] omanair [dot] com
Customer Service 2439154
2439178
2439208 LKO [dot] ASM [at] omanair [dot] com
aptlko [at] omanair [dot] com

Chennai Contacts

  • Code :+91- 44
  • City :Dr. DESABANDHU PLAZA, Ground floor, No 47:Whites Road, Royapettah, Chennai - 600 014
  • Airport Office :Anna International Terminal, IInd Floor, Meenambakkam,
    Chennai - 600 027
  • Working Hours :City Office:
    Monday - Saturday 09:00 to 17:30
    Sunday Closed

    Airport Office:
    Monday/Thursday/Friday/Sunday 03:30 to 11:30
    Tuesday/Saturday 12:30 to 20:30
    Wednesday 10:00 to 18:00
Contact Details Phone Fax Email
Call Centre 01246421111    
Airport Office 91-44-22566297/22563780 OPERATIONS
91-44-22561297 ADMIN/MHB
22560750 aptmaa [at] omanair [dot] com
Flight Arrival/Departure 91-44-22566297/22563780 OPERATIONS
91-44-22561297 ADMIN/MHB
22560750 aptmaa [at] omanair [dot] com 
Cargo 22560358 Nil sushmakarunakaran [at] in [dot] sharafcargo [dot] com
saifullah [at] in [dot] sharfcargo [dot] com
Lost Baggage Section     aptmaa [at] omanair [dot] com 
Customer Service     aptmaa [at] omanair [dot] com 

Thiruvananthapuram Contacts

  • Code :+91
  • City Office :Sree Padmanabha Heights, TC-2/2378(4),
    3rd Floor, Pattom P.O. TRIVANDRUM 695004.
  • Airport Office :Trivandrum International Airport, Trivandrum - 695 008.
  • Working Hours :City Office:
    MOM – FRI from 0900 to 1730

    Airport Office:
    MON/WED/THU/FRI: 0500-1300 (as of now)
    TUE/SAT/SUN: 1400-2200 (as of now
    MON/WED/THU/FRI: 0400-1200 (From 01NOV'16)
    TUE/SAT/SUN: 1330-2130 (From 01NOV'16)
Contact Details Phone Fax Email
Call Centre 01246421111    
Airport Office 2501387
2508767
2505925 TRV [dot] ASM [at] omanair [dot] com
Airport [dot] TRV [at] omanair [dot] com
Flight Arrival/Departure 2501387
2508767
2505925 TRV [dot] ASM [at] omanair [dot] com
Airport [dot] TRV [at] omanair [dot] com
Cargo 2505924 2505925 WY-TRV-Cargo [at] omanair [dot] com
Lost Baggage Section 2501387
2508767
2505925 TRV [dot] ASM [at] omanair [dot] com
Airport [dot] TRV [at] omanair [dot] com
Customer Service 2501387 2505925 TRV [dot] ASM [at] omanair [dot] com
Airport [dot] TRV [at] omanair [dot] com

Trichy Contacts

  • Code :+91- 431
  • City Office :GSA: RL Aviation Services Pvt. Ltd.
    BHARATH SHOPPING MALL, OPP TO GOVT HOSPITAL,
    S3-IInd FLOOR, HEBER ROAD, PUTHUR,
    TRICHY, TAMILNADU, INDIA -620 017.
  • Airport Office :Offline Station
Contact Details Phone Fax Email
Call Centre 01246421111    

For more contact information of country contacts visit

Head Office Address :

Muscat International Airport
Muscat, Oman

Call Centre Address :

Head Office
P.O. Box 58, Muscat International Airport
P.C. 111, Sultanate of Oman

Important Numbers

Refund No: 968-2453 1111

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Comments

Enquiry about a flight from Kochi to Toronto

Dear Sir/Madam,

I have booked a flight from Kochi (COK) to Toronto (YYZ), scheduled to depart on April 27, 2020. My Confirmation Number is SPYCBO. I understand that due to Covid 19 outbreak, changes might have been made to the past timetable, and I am sending this mail to ask about the same. No one is answering my call at your office in Cochin International Airport, and this is making me send this mail.

Will the flight be cancelled by you? If yes, would you arrange an alternate flight or provide full refund, because that is what all the airline companies do at this situation?

Moreover, when I booked my flight ticket, the total time of travel was shown as around 30 hours, with 8 hour layover at Muscat and 2 hour layover at London. But now, when I checked 'Manage Booking' section of Oman Air website, the schedule is found to be entirely disturbed, with 20.75 hour layover at Muscat, which would make me miss the flight from London to Toronto. This is not at all acceptable.

It is obvious that the world is going through a difficult time, but I request you to provide correct information to your customers.

I await your prompt response.

Faithfully,
Akhil Adathikkara Ramakrishnan.

Request but the Oman air didn't accept

I booked a 4 tickets online of Oman air with the www.goibibo.com I made a mistake in passengers name first name and last name I have to travel after 11 days I call customer care number I told them to check my passport number date of birth passport expiry country all are correct but the first name and last name I have done mistake

I request to change them but no they are not doing that and says me you can't travel

Required Oman Air ahmedabad office details

Please provide me with oman airways office detaila for ahmedabad since i have 3 return tickets of my family and from mumbai to kuwait via muscat. And due to medical reason my son cannot travel with them until further notice.from doctor so we need to make his ticket open and other two person my wife and daughter has to travel. Plz advise the procedure.

Appreciate your immediate response

Best regards
Mustansir

very poor customer service

I have booke a flight through Oman air flying form london to hyd i was not sure about my baggage information i tried calling Oman Customer Service more then 10 time as soon as the call conect the call is diconected from the customer service end. this is very pathetic sevice from Oman Air when a person books a ticket and have a doubt to ask about baggage or any inromation these people do not provide required service today i called oman customer service at xxx04023410800 to inquire about baggage information, but to my suprise the customer service disconected my call more then 5 times when call is connected after waiting a long time.

Very Very Bad customer service i will not book Oman Ticket in future ........