Oman Air Customer Care Numbers

Organization: 
All India Number(s): 
  • 022-6272 9000 (Call centre, Mon-Sat, 9am-6pm)
  • 011-4997 0000 (Alternate Call centre, Mon-Sat, 9am-6pm)

Emails

  • webbooking [at] omanair [dot] com (Web-booking)
  • websalesrefund [at] omanair [dot] com (Any type of query related to refund)

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Important Links

Inquiries

Services Contact Details
Web Booking
For all your Web Booking enquiries webbooking [at] omanair [dot] com
For forwarding credit card
authorization letter and other documents
rpt [at] omanair [dot] com
+968-24531111
Fax: +968-24153300
Sindbad FFP
For all your Sindbad Frequent
Flyer Programme related enquiries
sindbad [at] omanair [dot] com
+968-24531111
(From 8am-10pm Oman Time)
Cargo
For all your Cargo related enquiries
For all your Cargo related enquiries
cargosdu [dot] mct [at] omanair [dot] com
+968-24356302
Sun-Thu, 7am-6pm
Network Service Center -
International Customers
cargosdu [dot] nsc [at] omanair [dot] com
+968-24356304
24/7 Coverage
Holidays Booking
For all your Holidays
Booking enquiries
holidays [at] omanair [dot] com
+968-24531000,
Fax: +968-24153300
Sat- Thu 8am-7am Oman Time
Training Inquiries
For all your Oman Air
Training related enquiries
L&D [at] omanair [dot] com

+968-24519314
+968-24519435
Technical Training
For all your Oman Air Technical
Training related enquiries
Technical [dot] training [at] omanair [dot] com

India Contact Details

  • Call Centre:022-62729000 / 011-49970000
  • Working Hours- City Office: Mon-Sat from 9hrs-6hrs
  • Airport Office: Monday-Sunday

Banglore (BLR)

Contact Details Phone Email
Airport Office 080-47406464 apt [dot] blr [at] omanair [dot] com
Flight Arrival/Departure 080-47406464 apt [dot] blr [at] omanair [dot] com
Cargo 080-27688323
080-27688324
raveendran [at] in [dot] sharafcargo [dot] com
Lost Baggage Section 080-47406464 apt [dot] blr [at] omanair [dot] com
Reservation/Holidays 022-62729000 Res [dot] BLR [at] omanair [dot] com
Groups -- Sales [dot] Blr [at] omanair [dot] com

Mumbai (BOM)

  • Address: Centre 1, World Trade Centre, Floor no. 19,
    Unit no 4, Cuffe Parade,Colaba, Mumbai 400005
  • Airport Office: 2nd Floor, Chhatrapati Shivaji International
    Airport Terminal 2 B Sahar, Andheri (East) Mumbai - 400 099
Contact Details Phone Email
Airport Office 022-66859556 BOM [dot] Apt [at] omanair [dot] com
Flight Arrival/Departure 022-66859556 BOM [dot] Apt [at] omanair [dot] com
Cargo 022-67313016 --
Lost Baggage Section 022-66859556 Baggagebom [at] omanair [dot] com
Customer Service 022-66859556 BOM [dot] Apt [at] omanair [dot] com
Reservations 022-62729000 res [dot] bom [at] omanair [dot] com

Kozhikode (CCJ)

  • Airport Office: I-37, ITB, Calicut International Airport,
    Calicut Airport (PO), Malappuram Dist., Kerala 673647
Contact Details Phone Email
Airport Office 0483-2716561
0483-2716562
aptccj [at] omanair [dot] com
Flight Arrival/Departure 0483-2716561
0483-2716562
aptccj [at] omanair [dot] com
Cargo 0483-2717780 Aiju [dot] Mathew [at] omanair [dot] com
Lost Baggage Section 9895762934 CCJ [dot] Baggage [at] omanair [dot] com
Reservations 022-62729000 Res [dot] CCJ [at] omanair [dot] com

Kochi (COK)

  • Airport Office : International Terminal, Cochin International
    Airport, Nedumbassery, Cochin - 683111
Contact Details Phone Email
Airport Office 0484-2610169
0484-2610170
aptcok [at] omanair [dot] com
Flight Arrival/Departure 0484-2610169
0484-2610170
aptcok [at] omanair [dot] com
Cargo 0484-2610169
0484-2610170
aptcok [at] omanair [dot] com
Lost Baggage Section 0484-2610169
0484-2610170
aptcok [at] omanair [dot] com
Customer Service 0484-2610169
0484-2610170
aptcok [at] omanair [dot] com
Reservations 022-62729000 Res [dot] COK [at] omanair [dot] com

Delhi (DEL)

  • City Office :Oman Air, 510 Ansal Bhawan, 16 Kasturba
    Gandhi Marg, New Delhi 110001
  • Airport Office :Room No.4, Level 4, Airline Offices, Terminal
    III, Indira Gandhi International Airport, New Delhi - 110037
  • Air office Time: Mon-Sun, 9hrs-5:30hrs
Contact Details Phone Email
Airport Office 011-49638841 / 011-25654713 WY-DEL-APT [at] omanair [dot] com
Flight Arrival/Departure 011-49638841 / 011-25654713 --
Cargo 011-49508736 / 011-25655786 --
Lost Baggage Section 011-49638841 / 011-25654713 WY-DEL-APT [at] omanair [dot] com
Customer Service 8826655771 / 8826655774 WY-DEL-APT [at] omanair [dot] com
Reservations 011-49970014 / 011-49970015
011-49970016 / 011-49970017
011-49970018 / 011-49970019
011-49970020 / 011-49970021
011-49970022 / 011-49970023
011-49970024
--

Goa (GOI)

  • Airport Office :1st Floor, New Integrated Terminal Building,
    Dabolim Airport, Goa - 403801
  • Airport Operations: Mon,Wed & Fri: 11-7pm, Tues, Thurs, Sat & Sun: 3:30 to 11:30
  • Airport Back Office: Monday-Sunday 9:30-6:30hrs
Contact Details Phone Email
Airport Office 0832-2541875 goi [dot] apt [at] omanair [dot] com
goi [dot] asm [at] omanair [dot] com
Flight Arrival/Departure 0832-2541875 goi [dot] apt [at] omanair [dot] com
Cargo 0832-2542136 bhattacharjee [at] in [dot] sharafcargo [dot] com
Lost Baggage Section 0832-2541875 goi [dot] apt [at] omanair [dot] com
Customer Service 0832-2541875 goi [dot] apt [at] omanair [dot] com
Reservations 011-49970014 / 011-49970015
011-49970016 / 011-49970017
011-49970018 / 011-49970019
011-49970020 / 011-49970021
011-49970022 / 011-49970023
011-49970024
res [dot] goi [at] omanair [dot] com

Hyderabad (HYD)

  • City Office :Shapoorji Towers, 5-9-22/A&1B, Ground Floor,
    Shapoorwadi, Opp BSNL Office, Adarshnagar, Hyderabad-500063
  • Airport Office :AO-87B, Level-E, Passenger Terminal Building,
    Rajiv Gandhi International Airport, Shamshabad - 501 218, R.R.Dist.
  • Airport Office: Sunday 07:00 to 21:00
    Mon/Wed /Fri: 10hrs-6hrs; Tuesday/Thu/Sat: 3-9hrs
Contact Details Phone Email
Airport Office 040-66605669 hyd [dot] asm [at] omanair [dot] com
Flight Arrival/Departure 040-66605669 Airport [dot] hyd [at] omanair [dot] com
Cargo 040-66605669 hyd [dot] asm [at] omanair [dot] com
Lost Baggage Section 040-66605669 Hyd [dot] baggage [at] omanair [dot] com
Customer Service 040-66605669 hyd [dot] asm [at] omanair [dot] com
Reservation 040-23410800
040-23410801
040-23410806
040-23410808
res [dot] hyd [at] omanair [dot] com

Jaipur (JAI)

  • Cargo Office: OMAN AIR Cargo 317, 3rd Floor, Ganpati Plaza,
    M. I. Road, Jaipur.
  • Airport Office :Oman Air, B-12, Basement, Terminal-2 Jawahar
    Circle, Jaipur International airport.
  • Airport Office: Sat/Sun/Mon: 6-14hrs; Tues-Fri: 9-5hrs
Contact Details Phone Email
Airport Office (Direct Line) 0141-2725227
0141-2725228
aptjai [at] omanair [dot] com
JAI [dot] ASM [at] omanair [dot] com
Flight Arrival/Departure 0141-2725228 aptjai [at] omanair [dot] com
JAI [dot] ASM [at] omanair [dot] com
Cargo 0141-4917978
0141-2367044
Suresh [dot] Chouhan [at] gsa [dot] omanair [dot] com
gaur [at] in [dot] sharafcargo [dot] com
Lost Baggage Section 0141-2725228 aptjai [at] omanair [dot] com
JAI [dot] ASM [at] omanair [dot] com
Customer Service -- JAI [dot] ASM [at] omanair [dot] com
Reservations 011-49970014 / 011-49970015
011-49970016 / 011-49970017
011-49970018 / 011-49970019
011-49970020 / 011-49970021
011-49970022 / 011-49970023
011-49970024
Res [dot] jai [at] omanair [dot] com

Lucknow (LKO)

  • Airport Office : Oman Air, Ground Floor, Terminal I, Chaudhary
    Charan Singh Airport, Amousi, Lucknow - 226009
  • Airport Office : Mon-Sun 3-11 / Mon-Sun2-10hrs
Contact Details Phone Email
Airport Office 0522-2439154
0522-2439178
LKO [dot] ASM [at] omanair [dot] com
aptlko [at] omanair [dot] com
Flight Arrival/Departure 0522-2439154
0522-2439178
LKO [dot] ASM [at] omanair [dot] com
aptlko [at] omanair [dot] com
Cargo 0522 2433940 shadab [at] in [dot] sharafcargo [dot] com
khan [at] in [dot] sharafcargo [dot] com
Lost Baggage Section 0522-2439154
0522-2439178
LKO [dot] ASM [at] omanair [dot] com
LKO [dot] Baggage [at] omanair [dot] com
Customer Service 0522-2439154
0522-2439178
LKO [dot] ASM [at] omanair [dot] com
aptlko [at] omanair [dot] com
Reservations 011-49970000 Res [dot] LKO [at] omanair [dot] com

Chennai (MMA)

  • City :New No 243/ Old No 185, 3rd Floor, Near Thousand Light
    Metro (exit B1), Anna Salai, Chennai
  • Airport Office: Room nbr 1 Anna international terminal, Second
    floor, AIT Departure, Meenambakkam , Chennai 600 027
  • Airport Office: Mon-Sun from 9:30hrs-6hrs (Admin)
Contact Details Phone Email
Airport Office 044-22566298 (Admin/MHB) aptmaa [at] omanair [dot] com
Flight Arrival/Departure 044-22566297 (Operations)
044-22566298 (Admin/MHB)
aptmaa [at] omanair [dot] com
Cargo 044-22560358 sushmakarunakaran [at] in [dot] sharafcargo [dot] com
saifullah [at] in [dot] sharfcargo [dot] com
Lost Baggage Section -- aptmaa [at] omanair [dot] com
Customer Service -- aptmaa [at] omanair [dot] com
Reservations 044-48658401 / 044-48658402
044-48658403
res [dot] maa [at] omanair [dot] com

Thiruvananthapuram (TRV)

  • Airport Office :Trivandrum International Airport, Trivandrum - 695008.
  • Airport Office: Mon/Wed/Thu/Fri: 5-1pm; Tue/Sat/Sun: 10-6hrs
Contact Details Phone Email
Airport Office 0471-2501387
0471-2508767
TRV [dot] ASM [at] omanair [dot] com
APTTRV [at] omanair [dot] com
Flight Arrival/Departure 0471-2501387
0471-2508767
TRV [dot] ASM [at] omanair [dot] com
APTTRV [at] omanair [dot] com
Cargo 0471-2505924 CGOTRV [at] omanair [dot] com
Lost Baggage Section 0471-2501387
0471-2508767
TRV [dot] ASM [at] omanair [dot] com
APTTRV [at] omanair [dot] com
Customer Service 0471-2508767 TRV [dot] ASM [at] omanair [dot] com
APTTRV [at] omanair [dot] com
Reservations 022-62729000 Res [dot] TRV [at] omanair [dot] com

Global Contacts

Customer Care 24*7

Location Contact No.
China (cn) +86-105-784-3555
Egypt +20-800-00-09-690
France +33-147-642-150
+33-147-642-151
Germany
Service Centre
+49-69-5830-0710
res [dot] germany [at] omanair [dot] com
Mon-Fri: 9h-5h
Oman
Service Centre
+968-24-531-111
(24 hours)
India 022-62729000
011-49970000
Indonesia +62-21-3004-9333
Jordan +962-800-22-506
Kenya +254-20-225-0294
Malasiya +60-320-585-333
Morocco +212-520-20-5515
Pakistan +92-800-900-33-048
Qatar +974-800-101-057
Saudi Arabia +966-11-5108733
Sri Lanka +94-787-818-309
Switzerland +41-265-478-888
Thailand +66-202-69-439
Turkey +968-24531111
United Arab Emirates +971-8000-3570-4519
United kingdom +44-8000-3570-4519
United States
(Reservations /
Ticketing)
+1-201-205-2115
info [at] omanairusa [dot] com

Head Office Address

Muscat International Airport
Muscat, Oman

Call Centre Address

Head Office
P.O. Box 58, Muscat International Airport
P.C. 111, Sultanate of Oman

Social Sites


Comments

Enquiry about a flight from Kochi to Toronto

Dear Sir/Madam,

I have booked a flight from Kochi (COK) to Toronto (YYZ), scheduled to depart on April 27, 2020. My Confirmation Number is SPYCBO. I understand that due to Covid 19 outbreak, changes might have been made to the past timetable, and I am sending this mail to ask about the same. No one is answering my call at your office in Cochin International Airport, and this is making me send this mail.

Will the flight be cancelled by you? If yes, would you arrange an alternate flight or provide full refund, because that is what all the airline companies do at this situation?

Moreover, when I booked my flight ticket, the total time of travel was shown as around 30 hours, with 8 hour layover at Muscat and 2 hour layover at London. But now, when I checked 'Manage Booking' section of Oman Air website, the schedule is found to be entirely disturbed, with 20.75 hour layover at Muscat, which would make me miss the flight from London to Toronto. This is not at all acceptable.

It is obvious that the world is going through a difficult time, but I request you to provide correct information to your customers.

I await your prompt response.

Faithfully,
Akhil Adathikkara Ramakrishnan.

Request but the Oman air didn't accept

I booked a 4 tickets online of Oman air with the www.goibibo.com I made a mistake in passengers name first name and last name I have to travel after 11 days I call customer care number I told them to check my passport number date of birth passport expiry country all are correct but the first name and last name I have done mistake

I request to change them but no they are not doing that and says me you can't travel

Required Oman Air ahmedabad office details

Please provide me with oman airways office detaila for ahmedabad since i have 3 return tickets of my family and from mumbai to kuwait via muscat. And due to medical reason my son cannot travel with them until further notice.from doctor so we need to make his ticket open and other two person my wife and daughter has to travel. Plz advise the procedure.

Appreciate your immediate response

Best regards
Mustansir

very poor customer service

I have booke a flight through Oman air flying form london to hyd i was not sure about my baggage information i tried calling Oman Customer Service more then 10 time as soon as the call conect the call is diconected from the customer service end. this is very pathetic sevice from Oman Air when a person books a ticket and have a doubt to ask about baggage or any inromation these people do not provide required service today i called oman customer service at xxx04023410800 to inquire about baggage information, but to my suprise the customer service disconected my call more then 5 times when call is connected after waiting a long time.

Very Very Bad customer service i will not book Oman Ticket in future ........