IVRS Menu :
1800 266 3333
- Press 1: For nykaa fashion
- Press 1: To check the status of order
- Press 2: To raise a return request.
- Press 3: To check the status of refund.
- Press 4: To cancel existing order.
- Press 9: For any other queries
- Press 2: For nykaa beauty
Email
- support [at] nykaafashion [dot] com (For Enquiry Support)
Important Links
Return/Refund And Cancellation
- For any query, you can contact to the customer support team.
- You can cancel your order within 24 hours of placing it.
- You can make return/replacement request within 7 days of delivery.
- Refund will be processed within 3 bussiness days to the original payment method once the product is received at the warehouse.
- For more information, Please Read
Corporate Office
Nykaa Fashion Private. Ltd.
104, Vasan Udyog Bhavan, Sun Mill Compound,
Lower Parel, Mumbai 400 013.
Social Sites
Comments
Customer cheating
Gauys sabhi se meri request hai nayka fashion se kuch bhi purchasing mat kijiye ek number ki froud camnany hai logo ka khana eska pesa hai esi se enki dukan chal rahi hai poor qulity ka product bheja or retun na karna pade paise eske liye bar bar QC fail hone ka natak kar rahe h ye log ap logo se mera nibedan hai please aap log chor bajar se kapde kharid lena par es site me jivan me kabhi kuch bhi nahi kharidna
Invalid phone number
PLEASE DO NOT CALL THIS PHONE NUMBER (1800 266 xxxx) AS THIS NUMBER DOES NOT BELONG TO THIS COMPANY.
IT BELONGS TO AN ELECTRONICS COMPANY.
Returned items and no refund for more than a month
Hi,
I purchased a dress on 5th Nov’22 and it being big was returned. I haven’t received the refund for more than a month now. No response to my query. The app shows the refund is not yet initiated . No one has even reached out when the ticket states that someone will reach out . What ever is stated in your website or app is incorrect and money is not refunded even though you have received the item back.
Please ensure the money is refunded immediately