Northwestern Air Lease Customer Care No.

Organization: 
International Numbers: 
+1-867-872-2216 (For Reservations Only for Canada)
+1-877-872-2216 (For Charter Service)

Emails

  • reservations [at] nwal [dot] ca (For Reservations)
  • cargo [at] nwal [dot] ca (For Cargo / Lost / Damage / Delayed Baggage)
  • charters [at] nwal [dot] ca (For Charter Service)

Important Link

Lost / Damage / Delayed Baggage Procedure

  • For any query/complaint related to Lost / damaged / delayed baggage you can mail at the cargo [at] nwal [dot] ca .
  • If you are not present or have left the airport, you can report about your missing in written form within 7 days of your flight arrival.
  • For any lost or delayed baggage, if your bag doesn't arrive as the same flight as you, Northwestern Air Lease (NWAL) will provide you compensation fee of any baggage.
  • For more information Please Read

Office Hours

Sr No. Purpose Timing
1 Reservations Mon-Fri 8am-5pm
2 Flight Ops & Charters Mon-Fri 7am-6pm
3 Aircraft Maintenance Mon-Fri 8:30am-5pm

Airport Contacts

Sr No. Airport Contact No. Address
1 Edmonton International
Airport (YEG)
+1-780-890-8382  1000 Airport Rd, Nisku,
AB T9E 0V3
2 Fort Chipewyan
Airport (YPY)
+1-780-743-7000 Fort Chipewyan, AB
3 Fort Smith Airport
(YSM)
+1-867-872-2007 McDougal Rd, Fort Smith,
NT X0E 0P0
4 Hay River (YHY) +1-867-874-2353 Hay River, NT X0E 0R9
5 High Level (YOJ) +1-780-926-3659 Range Rd 194A, Clairmont,
AB T0H
6 Yellowknife (YZF) +1-867-873-4680 1 Yellowknife Hwy,
Yellowknife,NT X1A 3T2

Corporate Office

Northwestern Air Lease Ltd.
23 Airport Rd. PO Box 23
Fort Smith NT, X0E 0P0

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