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North Bengal State Transport Corp (NBSTC) Customer Care
Updated on Monday, 25 January 2021 - 12:29pm
Email
Paribaha Bhavan Sagar Dighi West
P.O.& District :Coochbrhar
Pin: 736101
Fax No: 03582-222576
Organization:
North Bengal State Transport Corporation(NBSTC)
Website:
Official Website
Website:
Online Bus Booking - query [at] nbstconline [dot] com
- nbstcenquiry [at] gmail [dot] com
Online Booking
Important Links
WhatsApp Support
- 9083287330
NBSTC Depot / Terminus / Station
| Division | Contact No. |
|---|---|
| Cooch Behar Division | |
| Cooch Behar Depot | 03582-222819 |
| Central Bus terminus, Cooch behar | 03582 -223549 |
| Mathabhanga Depot | 03583-255264 |
| Alipurduar Depot | 03564-255016 |
| Tufanganj Depot | 03582-244416 |
| Dinhata Depot | 03581-255159 |
| Falakata, NBSTC station | 03563 -260247 |
| Siliguri Division | |
| Siliguri Depot | 0353- 2512973 |
| Tenzing Norgey Central Bus Terminus, Siliguri | 0353- 2514920 |
| Jalpaiguri Depot | 03561- 255699 |
| Islampur | 03526- 255028 |
| Malbazar | 03562-255216 |
| Maynaguri | 03561-233699 |
| Derjeeling Depot | 0354- 2257581 |
| Kalimpong Depot | 03552- 255525 |
| WTDC Volvo service (Siliguri) | 0353-2514920 |
| Raiganj Division | |
| Raiganj | 03523 -244008 |
| Balurghat Depot | 03522- 255566 |
| Balurghat Terminus | 03522-255565 |
| Malda | 03512- 252700 |
| Chanchal | 02513-252243 |
| Farakka | 03485- 253351 |
| Berhampur Division | |
| Berhampore Depot | 03482- 257137 |
| Mir Madan Bus Terminus, Berhampore | - |
| Suri Depot | 03462 -255791 |
| Ranaghat Depot | 03473- 215024 |
| Ultadanga Depot | 033 -23561967 |
| Esplanade Bus stand, Kolkata | 033 -22430736 |
| WTDC Volvo service (Kolkata) | 033-22430736 |
Depot Contact No.
| Depot Name | Depot No. |
|---|---|
| Mathabhanga. | 03583-255264 |
| Alipurduar | 03564-255016 |
| Tufangunj | 03582-244416 |
| Dinhata | 03581-255159 |
| Cooch Behar | 03582-222819 03582-223549 (Terminus) |
| Siliguri | 0353-2512973 0353-2514920 (Terminus) |
| Jalpaiguri | 03561-255699 |
| Darjeeling | 0354-2257581 |
| Kalimpong | 03552-255525 |
| Maynaguri | 03561-233699 |
| Malbazar | 03562-255216 |
| Islampore | 03526-255028 |
| Raiganj | 03523-244008 |
| Balurghat | 03522-25533 |
| Malda | 03512-252700 |
| Chanchal | 03513-252243 |
| Farakka | 03485-253351 |
| Berhampore | 03482-257137 |
| Suri | 03462-251580 |
| Ranaghat | 03482-257137 |
| Ultadanga | 033-23561967 |
| Esplanade Booking | 033-22430736 ((Terminus) |
Refund / Cancellation
- Cancellation of ticket can be made at least two hours before the departure time of the service.
- Cancellation charges per seat are as follows:
- Before 48 hours 10%
- Before 24 hours 25%
- Before 6 hours 75%
- Normally, the refund amount will be credited to debited account within next 8 working days.
- For any kind of queries you may write to query [at] nbstconline [dot] com
Address
North Bengal State Transport CorporationParibaha Bhavan Sagar Dighi West
P.O.& District :Coochbrhar
Pin: 736101
Fax No: 03582-222576
Comments
Confirm tickrt but not surity, Money loss
Ishika Traders
BusNo:WB07J3607
ServiceNo: BERHAMPORE-KOLKATAVOLVOAC.
I am already booked for this bus at 30/09/2020,but 29/09/20 11 pm they are massage thes ticket are also cancelled . When I ticket book Kandi to Kolkata 365 rupees online ticke. After the contracets kuli to Kolkata given ticket fair 400 rupees.ok
Conclusion I- Confirm ticket cancill when mid nigjt so this is proble.
II-contractor hareshment when we take up
Want bus
Has there any bus from chanchal to asansol via ratua or manikchalk. And from Asansol to chanchal via ratua or Manikchalk
Fare inquiry
Yesterday I traveled from Siliguri to Chalsa bus conductor charged me Rs. 60, According to my knowledge bus fare must be little less then taxi as they are also charging same fare Rs. 60. So what actually is the reason are this bus conductor malpracticeing the ticketing.
Want to know krishnagar to berhampore bus time
I want to know nbstc bus time from Krishnanagar to berhampore bus time after 5pm.
Bus no wb63 4050 didn't stop
Bus no wb63 4050 didn't stop at taltala stoppage, even I waved my hand.please sir do somthing every I have to suffer for this arogent bus driver.
Conductor jishu rai of bus
Conductor jishu rai of bus number WB 63-5000 ,BUS from coochbehar to Alipurduar transport behaving rudly and doing mal practice in ticketing even those who are having monthly he was saying these monthly pass people are making unnecessary crowd in the bus..plz its my himble request take some immediate action against him.
complain against driver
Vehicle Number WB 63 3469
yesterday i'm travelling this bus...
Driver talking to the phone while driving...
And how many stoppages have been given...
Local public is picking up, but without any ticket, it is lowered...
You say you are silent...What would you do if you did such a service?
These are a little follow up,You are giving so bad service kindly take action this driver
Unnecessary delay for collect the passenger.
Unnecessary delay to collect the passenger and also behaving rudly with passenger by the conductor. He also doing mal practice to ticketing. Bus no wb 63 2347 from siliguri to coochbehar departed from siliguri today at 9.30a.m.
Complaint against the conductor, driver and faculty
We are traveling to siliguri from coochbehar through bus no WB 63 A2346... After reaching falakata conductor Mrkamal kantitold us that bus is not going due to technical problems..... So we told him to call another bus... But he refuse to help neither he is helping nor he is returning our money.... Useless transport facility.... We are helpless..... Worst government and their facility.......
JALPAIGURI to Malbazar Nbstc time table
Please give me Jalpaiguri to Malbazar Nbstc time table...