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Noida Power Company (NPCL) Contact No. 0120-622 6666
Updated on Wednesday, 21 October 2026 - 5:55pm
Email
Organization:
noidapower.com All India Number(s):
- 0120-622 6666 (For Contact/WhatsApp Support, 24x7)
- 97187 22222 (Emergency No.)
Website:
Official Website
Android App:
Noida Power Company Limited IVRS Menu: 0120-622 6666
Please select your preferred language:
- Press 1: For supply related, bill related, meter related complaint
- Press 2: For other services
- Press 1: For new connection related information
- Press 2: For electricity theft, fire, accident or SOS
- Press 3: To know the status of complaint
- Press 4: To register or de-register mobile no
- Press 5: To get E-bill through SMS
- Press 9: To talk to customer care executive
- crmnpcl [at] rpsg [dot] in (For General Query)
- nocurrentnpcl [at] rpsg [dot] in (For No Power Complaint)
Important Links
SMS Services
Type Short SMS Code <space> your consumer number and send to 7840002288, eg- #NP 2XXXXXXXXX
| Sr No. | Service | Short SMS Codes |
|---|---|---|
| 1 | To register electricity theft complaint | #RT |
| 2 | To register billing dispute complaint | #BD <space> 2XXXXXXXXX |
| 3 | To know bill amount, due for payment | #DA <space> 2xxxxxxxxx |
| 4 | To receive the bill on registered Email | #DB <space>2xxxxxxxxx |
| 5 | To register meter burnt complaint | #MB <space> 2xxxxxxxxx |
| 6 | To provide self meter reading | #SR <space> 2XXXXXXXXX <space> Reading |
| 7 | To know contract account / contract no./contractual load / rate category / premise id | #INFO <space>2xxxxxxxxx |
| 8 | To know the status of existing complaint | #ST <space> 2XXXXXXXXX <space> Complaint Number |
| 9 | To register no supply complaint | #NP <space> 2XXXXXXXXX |
| 10 | To register wrong reading complaint | #WR <space> 2xxxxxxxxx |
| 11 | To pay electricity bill / notification estimate online | #PAY |
| 12 | To register meter defective complaint | #MD <space>2xxxxxxxxx |
| 13 | To know the last payment detail | #LP <space> 2xxxxxxxxx |
For Complaint
Level 1
- For any complaint you can contact the customer support team.
- You can also lodge your complaint by filling this Complaint Form .
Level 2
- If your complaint is not resolved, then you can also contact at the details given below:
Sr No. Name Designation Contact No. Rural Level 1 Shri Abhishake Jain Deputy General Manager (Commercial) 9718804962 2 Shri Sunil Kumar Independent Member, Advocate 9312201269 3 Shri Sunil Kumar First Nominated Member 9811558341 4 Shri Arun Mavi Second Nominated Member 9999313034 5 Shri Virender Singh Third Nominated Member (Prosumer/Consumer) 9015151906 Urban Level 6 Shri Jitender Dhamat Senior Manager (Operations) 8743009894 7 Smt. Veenita Marathia-Advocate 8920827680 8 Shri Mulendra Kumar Sharma First Nominated Member 9910562277 9 Shri Satya Prakash Sharma Second Nominated Member 9971991484 10 Shri Prem Kumar Third Nominated Member (Prosumer/Consumer) 9911927552 Company Level 11 Shri Sanjiv Goel Chairman, General Manager (Regulatory) 9999448102 12 Shri D.S Pandey Independent Member 9415716953 13 Shri Devi Ram First Nominated Member 9810366976 14 Shri A.D. Pandey Second Nominated Member 8130393941 15 Shri Omveer Singh Third Nominated Member (Prosumer/Consumer) 8199978958 Company Secretary 16 - -
Level 3
- If your complaint is still not resolved then you can contact at the details given below:
Sr No. Designation Contact No. Email Address 1 Company Level 0120-6226644, 9911411373 cgrf [at] noidapower [dot] com Consumer Grievance Redressal Forum, Greater Noida 33/11 kV Substation, D-Block, Sector Alpha-I, Opposite Ryan International School, Greater Noida, U.P. - 201310 2 Electricity Ombudsman 0522-2720856,
Fax No.: 0522-2720857eo-up [at] uperc [dot] org Vidyut Niyamak Bhawan Vibhuti Khand, Gomti Nagar Lucknow-226010
Solar Roof-Top Net-Metering Contact Details
Email: rooftopsolar [at] noidapower [dot] com (Same For All)
Address: Noida Power Company Limited 33/11
KV Sub-station, Knowledge Park - III,
Greater Noida-201310
Timings:
Mon-Fri, 10am-5pm
| Sr No. | Name | Contact No. |
|---|---|---|
| 1 | Shri Sarnath Ganguly | 0120-6226606 |
| 2 | Shri Sanket Shrivastava | 0120-6226601 |
| 3 | Shri Prosenjit Das | 0120-6226620 |
| 4 | Mr. Prosenjit Das | 9911998252 |
Officers Contact Details
| Sr No. | Area/Zone | Name | Designation | Contatc No. |
|---|---|---|---|---|
| Operations & Maintenance - Zone-1 | ||||
| 1 | Surajpur-1 (Site C/Site B/ Udyog Vihar/Udyog kendra/B2P area/Ecotech-3 etc.) | Mr. Bhairab Bose | Deputy Manager - Operations | 7834807030 |
| 2 | FBU Surajpur-2 (Surajpur/Kuleshra/Tilapta/Devla/ Jalpura/ Haldauni/Habibpur/ Thapkhera/Boraki/Pali/Ghori etc.) | Mr. Jitendra kumar Dhamat | Deputy General Manager - Operations | 8743009894 |
| 3 | Greater Noida West (Societies of GNW/Ecotech-12/ Techzon-4/Sec-10/Ithehra etc.) | Mr. Awadhesh Pradeep Fulzade | Asst. Manager - Operations | 8744052911 |
| 4 | Zone-1 Head | Mr. Sushil Kumar Sonar | Sr. Manager - Operations | 7834807046 |
| Operations & Maintenance - Zone-2 | ||||
| 5 | Urban-1(Alpha/Beta/Gamma/Delta/Eta/Zeta/Tughalpur/KP1/KP2/KP3/KP4 etc.), Urban-2 (Sigma/ Omicron/ ZU/MU/Chi/Builders area/swarn Nagri) | Mr. Tarun Chauhan | Asst. Manager - Operations | 9911998208 |
| 6 | FBU Kasna (Kasna, Site-4/Site-5/Ecotech Ext-1/Ecotech-6 etc.) | Mr. Ishfaq Ahmad Beigh | Deputy General Manager - Operations | 8287840217 |
| Customer Relation | ||||
| 7 | Mr. Tarun Goel | Mr. Tarun Goel | Manager - BE&CR | 7065049847 |
| 8 | Mr. Prabhat Ranjan | Mr. Prabhat Ranjan | Manager - BE&CR | 7065049851 |
| 9 | Ms. Neha Rai | Ms. Neha Rai | Manager - BE&CR | 7065049852 |
| 10 | Ms. Meghna Dosi | Ms. Meghna Dosi | Head - BE&CR | 7840008873 |
| New Connection - Operations | ||||
| 11 | New Connection(LT URBAN - Upto 50 KW) | Mr. Amit Kumar | Deputy Manager - (Distribution Technical) | 9911998247 |
| 12 | New Connection(LT RURAL - Upto 50 KW) | Mr. Rajeev Chaturvedi | Deputy Manager - (Distribution Technical) | 8789841252 |
| 13 | New Connection(HT - > 50 KW) | Mr. Akash Vishwakara | Manager - (Distribution Technical) | 8750068225 |
| 14 | Conversion of single point connection to multi point connection for multi-storied building | Mr. Tarun Chauhan | Assistant Manager - (Distribution Technical) | 9911998208 |
| 15 | New Connection Head | Mr. Pankaj Palawat | Sr. Manager - (Distribution Technical) | 8287238929 |
| Commercial Services | ||||
| 16 | Reconnection / Disconnection | Mr. Ritesh Kumar Gupta | Sr. Executive - Commercial | 9355455678 |
| 17 | Reconnection / Disconnection (Rural) | Mr. Tarun Raj | Deputy Manager - Commercial Recovery | 9911998254 |
| 18 | Meter reading & Billing | Mr. Abhishake Jain | DGM - Commercial | 9718804962 |
| 19 | Commercial services (Name mutation/load reduction/category transfer/Permanent disconnection/Security deposit refund) | Mr. Navin Kumar | Manager - Commercial | 9891701264 |
| 20 | Advertisement on Bill | Mr. Nikhil Garg | DGM - Commercial | 9990046406 |
| 21 | Overall | Mr. Praveen Goyal | Head - Commercial | 9718065622 |
Office Addresses
Timing: Mon-Fri, 10am-5pm
| Sr No. | Location | Address (Noida Power Company Limited) |
|---|---|---|
| 1 | Registered / Head Office | Electric Sub-station, Knowledge Park - IV, Greater Noida City, Gautam Buddha Nagar- 201310 Uttar Pradesh, India Contact No.: 0120-6226601, 0120-6226602, Fax No.: 0120-2326448, 0120-2326972 |
| 2 | Greater Noida | Plot No. ESS, 33/11 KV Electric Substation, Opposite Cherry County Society, Techzone-IV, Greater Noida (West) - 201009 |
| 3 | Tugalpur | Plot No. ESS, KP-1, Tugalpur, Behind Kailash Hospital, Pincode - 201308 |
