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Alliance Air Airlines Customer Care No. 044-4255 4255

Updated on Monday, 12 May 2025 - 5:02pm
All India Number(s): 
  • 044-4255 4255 (For Customer Support)
  • 044-3511 3511 (For Alternate Customer Support)
Website: 
Official Website

IVRS Menu: 044-4255 4255/044-3511 3511

Select your preferred language

  • Press 1 : For general queries
  • Press 2 : To buy electric ticket, cancellation or refund

Email

  • support [at] allianceair [dot] in (For General Support)

Important Links

Lost, Delayed And Damaged Baggage

  • For any query/complaint regarding lost, delayed and damaged baggage you can contact the customer support.
  • In case of delayed baggage you can contact Alliance Air personnel in the arrival hall and file a Property Irregularity Report(PIR)
  • Delayed baggage which is not traced within 21 days from the date of filing the PIR will be treated as lost and the claim will be made as per the procedures.
  • For damaged baggage please contact Alliance Air personnel in arrival hall before leaving and file a damage baggage report.
  • For more information please read.

Important Contact Details

Sr.No. Service Contact/Email
1 Cargo Services cargo [at] allianceair [dot] in ,
chander [dot] pal [at] allianceair [dot] in ,
deekshit [dot] kumar [at] allianceair [dot] in
2 For Advertisement ashish [dot] sharma [at] allianceair [dot] in
3 Group Booking 011-25672199 ,
groupdesk [at] allianceair [dot] in
4 Charter Services aaal [dot] charters [at] allianceair [dot] in

For Complaint

  • For complaint you can contact at the details given below:
    Sr.No. Name Designation Contact No. Email
    1 Shri Manohar Tufchi Nodal Officer, Sr.Manager (Mktg) 044-42554255 manohar [dot] tufchi [at] allianceair [dot] in
    2 Shri. Mohit Sain Appellate Authority, GM(Commercial) 011-25673302 gm [dot] com [at] allianceair [dot] in

Directory of Alliance Air Officers

Sr.No. Department Name Designation Contact No. Email
1 CEO Office, New Delhi Shri Vineet Sood CEO 011-25672458 ceo [at] allianceair [dot] in
2. Finance Shri. Ambar Mondal Chief Financial Officer 011- 25672489 cfo [at] allianceair [dot] in
3 Secretarial & Legal Smt Shilpa Bhatia Company Secretary 011-25671198 cs [dot] allianceair [at] allianceair [dot] in
4 Engineering Shri Rahul Pandey ED Engineering 011-25675654 edengg [at] allianceair [dot] in
5 Commercial Shri.               Amresh Choudhary Chief Commercial Officer 011-25675358 cco [at] allianceair [dot] in
6 Operations Capt Chirag Thakkar Chief of Operations 011-25672795 cops [at] allianceair [dot] in
7 Flight Safety Shri Vikas Sharma Chief of Flight Safety, Head of QMS, DMS & ERP 011-25671574 cofs [at] allianceair [dot] in
8 Training Capt. Aakash Garde Chief of Training 011-25675627 cot [at] allianceair [dot] in
9 Airport Operations Shri.             Ashwani Sachdeva Head  of Airport Operations 011-25673822 chfaptops [at] allianceair [dot] in
10 Personnel Sh.     Vimal      Kishor Tripathi Head of Personnel 011-25672793 headpers [at] allianceair [dot] in
11 IT Shri Mukesh Sareen Head of IT 011-25672730 pms [dot] it [at] allianceair [dot] in
12 Security Shri Raj Singh Chief Security Officer 011-25674244 cso [at] allianceair [dot] in

PIO/Appellate Authority Contact Details

Sr.No. Department Designation Contact No. Email
1 Public Information Officer Head of Personnel 011-25672793 headpers [at] allianceair [dot] in
2 Appellate Authority Chief Financial Officer 011-25672489 cfo [at] allianceair [dot] in

Form Centre

Corporate Office

Alliance Air Aviation Limited,
Alliance Bhawan, Domestic Terminal-1,
I.G.I. Airport, New Delhi-110037

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