TransUnion Cibil Customer Care No.

All India Number(s): 
  • 022-6140 4300 (For Consumer Helpline, Mon-Sat, 10 am-6 pm IST)

IVRS Menu

Select Your Preferred Language

  • Press 1: To receive an SMS with link to chat
    • Press 1: To receive chatbot link through SMS on the number you are calling from
    • Press 2: To receive chatbot link through SMS on your alternate number
  • Press 2 : To continue
    • Press 1: For consumer civil report, score and queries.
    • Press 2: For commercial civil rank, commercial report and query.

Email

  • Info [at] cibil [dot] com (For General Query)

Install App

Important Links

For Complaint

Level 1

  • For any query/complaint you can contact to the details given below:
    Contact No.: 022-61404300
    Address: One World Centre, Tower 2A, 19th Floor,
    Senapati Bapat Marg, Prabhadevi, Mumbai 400 013
    Working Hours: Mon-Fri, 10am-6pm

Level 2

  • If your query not resolved or you are not satisfied with the resolution given then you can contact to the Nodal/Principal Nodal Officer by mailing at nodalofficer [at] transunion [dot] com .

Level 3

Registered/Corporate Office

TransUnion CIBIL Limited,
One World Centre,Tower 2A, 19th Floor,
Senapati Bapat Marg,Elphinstone Road, Mumbai - 400013
Fax No: 022-66384666

Social Sites