Email

• consumer [dot] support [at] in [dot] experian [dot] com (For Credit Report Support)

Install App

Important Links

• Contact Form
• Customer Support
• Frequently Asked Questions

For Complaint

Level 1:

• For any query/complaint you can contact at the given details below:
  Contact No.: 022-6816568
  Timing: Monday-Saturday, 9:30am-6:30pm
  Dispute Email: consumer [dot] support [at] in [dot] experian [dot] com
  Query Email: v3scorequeries [at] experian [dot] com
• You can also fill this Dispute Form.

Level 2:

• If your query is not resolved within 7 days and your disputes not met within 30 days then you can escalate the issue at the details given below:
  Email: nodal [dot] officer [dot] india [at] in [dot] experian [dot] com

Level 3:

• If your query still not resolved or you are not satisfied with the resolution provided at level 2 within 7 days then you can escalate the issue at the details given below:
  Email: principalnodalofficer [dot] india [at] in [dot] experian [dot] com, grievancenodalofficerupdation [at] experian [dot] com

Level 4:

• You can also lodge your complaint online through:
  • RBI Complaint Management System (CMS)

Address

Experian Credit India Private Limited,
5th Floor, East Wing Tower 3, Equinox Business Park,
LBS Marg, Kurla (West), Mumbai-400070, India
Contact No.: 022-68186700
Fax: 022-68186792

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