Emails
- query [at] meesho [dot] com (For Contact Support)
- help [at] meesho [dot] com (For General Query)
- escalations [at] messho [dot] com (For Complaints)
Support From - Help Center

Return/ Refund Procedure
- If you have any query related to the product, then you can mail at query [at] meesho [dot] com
- You can return your product within 7 days after the date of delivery.
- Refund will be credited to your account within 3-7 days after the return request is accepted.
- For more information, please read.
Address
Fashnear Technologies Private Limited,
3rd Floor, Wing-E, Helios Business Park,Kadubeesanahalli
Village, Varthur Hobli, Outer Ring Road Bellandur,
Bangalore, Bangalore South,
Karnataka, India, 560103
Social Sites
Comments
Meesho is full of fraud sellers and they have pathetic customer
Had received a product in damaged condition on 7th nov 2025 since then have spoken to innumerable agents for return it's 27th nov now but they keep cancelling it from their side and keep updating as " request cancelled"
Won't be ever using this app again . Who ever reading the comment plz use other apps they may charge bit high but the products are better quality wise and easy returns or exchange. Here it's suprise if u lucky u get right product of cheap quality or else you are. Stuck with damaged product and waste of money.
POOR AND 3RD CLASS SERVICE OF VALMO COURIER DELIVERY BOY PERSON
I AM A SELLER IN MEESHO PLATFORM, WE HAD RECEIVED A LOTS OFF PRODUCT ORDERS FROM MEESHO PLATFORM,FROM LAST 6 TO 7 DAYS I AM STILL WAITING OF VALMO COURIER PERSONS , I HAD CALLEE HIM MANY TIMES BUT STILL HE CAN NOT PICK UP MY 11 ORDERS, FROM MY OFFICE YET, VERY POOR SERVICE, RUDE AND MISBEHAVOUR TALKING WITH US, NO PROPER ANSWER GIVEN FROM HIS DELIVERY TEAM, NO ONAE CAN TAKE RESPONSIBILITY FOR LOSGISTICS SERVICE, I TALK TO EVERY ONE PLEASE DONT SELL YOUR PRODUCTS ON MEESHO VALMO COURIER BERCAUSE ITS WORST COURIER COMPANY POWERED BY MEESHO. WE HAD LOST OUR TRUST, DIGNITY,MONEY BECAUSE OF MEESHO'S 3RD CLASS LOGISTICS SERVICE,OUR CUSTOMERS HAD CANCELLED ORDERS BECAUSE OF LATE PICKUP, STILL MNOT ANY PARCEL PICKUPS FROM MY OFFICE. REGARDS BHAVBESH MODI ,TEAM BLUENEXUS TRADING LLP RAJKOT- GUJARAT-360001. REQUEST TO ALL SELLERS ON MEESHO PLEASE DONT SELL YOUR PROEUCTS ON MEESH0O OTHERWISE YOU WULL LOOSE CUSROMERS TRUSTS, MONEYT AND WASTE TIME...
I am not getting any call and
I am not getting any call and message from the delivery person and the package/product is going back. All my orders got cancelled.
Raise a complaint
Hi Meesho Team,
I placed an order last week, and the expected delivery date was November 10. The tracking status shows that the shipment was delivered to Sivakasi on November 10, but I have not yet received my order.
I also received a message from Meesho with the delivery agent’s contact number, but the number is currently switched off. The delivery is already delayed by two days, and there has been no further update.
Could you please check and confirm:
The current status of my order,
The reason for the delay, and
The expected delivery date?
Refund taking delay
Refund has been taking too much time and the amount didn't came
Order delay
I order a compact powder last 15th August ita delivery date must be 25th August but it not delivered now itself what would I do please reply it's an urgent order
Refund of Money
Dear Sir/Madam,
On 26 August I tried to purchase a men sandal from your Mobile App.
But Order was not placed and Money (amount Rs.235/- ) was debited from my bank account.
I request you to kindly refund my Money
Please check and do it ASAP.
Thank You.
Sir I'm today led bulb order
Sir
I'm today led bulb order my amount only rs.236/- debited. But order not placed. Si I request you kindly refund my amount Rs.236.00
With Regards,
S.N.Saravana
TN
Not a good services of meesho.
I purchased a kurta from Meesho on 17th August. I paid for the kurta in cash. The delivery date of the kurta was stated as 21st August. But the kurta has not been delivered till now. And now it is showing out of stock. I had paid Rs. 195 online. I have a record of it. The company that gave me the kurta has not returned my money till now.
NOT GETTING ANY CALLS FROM DELIVERY PERSON.
I am not getting any call and message from the delivery person and the package/product is going back.
I have 4 items pending Yet
I have 4 items pending
Yet to be delivered.
It delayed by 14 days
When i try to reach out to the help center there is a prerecorded voice or chatbot talking they don't even come up with any solution even after raising a ticket.
It's been 4 days since I raised my tickets also.
Don't receive my order
Please give my order it's urgent for me
Order Not Deliver
Order No. VL0081379354802 Not Deliver
Order return pickup is no done yet
I had to return my order delivered on 15th June 2025. Return was approved from your app but delivery person is not coming to pick the order from last 3 days. It’s been 3 days and u am just tracking people for pickup of order send. Product quality was not good at all.
Kundu arrange pickup as soon as possible. This is pathetic.
Ladies Dress
Mne 1 dress order ki h jiski paymnt m 3 din phle online kr chuka hu but mre pass koi mesho se SMS aaya na mra order conform hua h I want my order vrna mre paise vapas krro
my order not receive yet...
my order not receive yet...
Sikayat
Mera koi bhi product oder karne par nhi aata hai hai aur 6-7 din baad cancel ho jata hai
Meesho help center
The worst service provider Meesho is never helpful to the customer number 9556/86/47-10xxxxx as their delivery agent comes to pick up and says the product is too big i cannot take it with me as i am on bike and asks me to cancel the product. The customer service has only one answer on this 'please wait for few days will arrange the pickup for you' and the request expires. This circle goes on and on till ages
Dear Sir Dress materials full damaged
Dear Sir Dress materials full damaged please sir request return purpose please help me sir
Not Login app
I needed to help plz. After the update the meesho apo is not working why.
The meesho home page is not show
User verification failed your number is not verified access the app is always show on
Complain regarding the purcel
I have ordered multi store racks order no.
159536231347203840_1 For 2 quantity but I recieve only 1 quantity but I paid rs 994 for it as i ordered 2. But when i unbox it I found only 1 quantity so I request for return. Now the problem is,in my order site my purcel has not been delivered and so it is cancelled and return to the supplier. My query is to know why is all this happening?? Or there was a scammer for my order. The purcel which i recieve was of only 1 quantity but i paid for 2. Another point is , why is it showing that the purcel is not delivered??
Different parsal recived and again not pickup
Different styal recived prsal and now not pickup my prsal so many problems face, this is my return parcel which I received in a different style. I have entered the reason correctly but still today the quality has failed. Please return my parcel. The delivery boy says talk to the help center.140102315838179392 this is order id
My order is not received, My
My order is not received,
My order number is 1. VL0080774317733 and 2. VL0080772596530 so I am very unhappy please send my order ASAP
order not received
I ordered perfume from meesho .Payment was already done still my order is not received , i want refund. This is so disgusting. I'll never buy anything from meesho again . even service agent, delivery boy are not answering my calls .
cheatingin sending package
i ordered 2 quantity piece for 300 but meesho send me only 1 quantity, after return they pick up agent not pick my package i call him 7 to 8 times he never respond third class service
Recived different product
Hello Mam/Sir
I have a complaint about order. I ordered one dress for my daughter but order delivered different. I shared details of original order and delivered order.
Fraud
The agent asked me for otp on call (as i was absent at home)and I gave him the same. He did not delivered my order to my family.its ridiculous.
I received a different
I received a different product and when I returned it, the staff told me it was a different product and cancelled the return
Fraud from meesho
I had ordered 4 pairs of coord set and out of 4 only one was delivered and on the app it was showing that all 4 items were delivered.On sharing the details of the iten delivered i had lodged a complaint on meesho and they denied and closed my complaint without providing a valid reason.
My order number is 100293828600069696
I’m going to file a fraudant complaint in consumer court against such attitude and action taken by meesho app.
The order has been delayed
The order has been delayed for over two weeks and there is no sign of action as I have already reported before please kindly look into it
Meesho se mangaya hua product
Meesho se mangaya hua product wrong product bhejte hain
Return aur refund ke liye request send karne ke bavajud na wrong product return lete hain aur na hi refund dete hain
Baar baar request dalne par bhi issue solve nahi hua
Muze lagta hai ki Meesho ne Paisa kamane ke liye cheating aur fraud ka dhandha banaya hai
4006
Wrong Tarika se mera payment cut kar chuka hai mujhe payment wapas chahie please
Wrong Product
This is true that Meesho is sending the wrong products, may be purposely. There are series of such complaints.
In my case I had ordered for a T-shirt and in place of that I received 2 small frocks of a newborn child. I tried to return it but every time their delivery agent Shadowfax refused to take back the supplied product on the plea that they supplied the T-shirt and they can receive back the T-shirt which was ordered, whereas the T-shirt was never supplied to me.
After coming to this site I could see series of such cases who have been defrauded by Meesho.
We all must make it to public the deeds of Meesho through the social media as well.
Delivery late
The worst service provider Meesho is never helpful to the customer number 9433/476/191xxxxx as their delivery agent comes to pick up and says the product is too big i cannot take it with me as i am on bike and asks me to cancel the product. The customer service has only one answer on this 'please wait for few days will arrange the pickup for you' and the request expires. This circle goes on and on till ages
Complain regarding pick up
Sorry to say that your pick up service is very poor. The person is not calling me & directly gives a message on watsapp that pick up failure. It happens continuously for two days. Yesterday & today. Every time I need to reschedule the pick up. Is it not a mental harresment? So pl go through this & do the needful
Same problem. They did not
Same problem. They did not pick up my return order till today. Since 10 days they have been saying out for delivery in morning & failed delivery in evening.Its like they are making u bound to cancel the return request. How did u solve this problem
Don't pickup my order
Mene order Kiya tha jiska kapda mujhe pasand nhi aya toh mene use return meindala but koi use lene nhi aya shadow fax se message aya mene location bhi beji but woh pickup karne ate hi nhi hai toh esa krte krte meri Jo return ki date thi 12 October 2024 woh bhi nikalchuki hai or meri pickup krne abhi tak nhi aye aur delivery boy ne apni marzi se meri pickup return cancel bhi kardi 14 October 2024 ko esa mene nhi bola na mujhe uski koi call ayi woh apni marzi se bina customer se baat kiye aissa kar rhe hai please meri pickup kijiye
eyeshadow
i have to one eyeshadow palate this product is demage i have return inthis product again i received in demage product pls collected inthis eyeshadow palate
exchage new epalate
Poor return service
Very Poor customer service. very very poor return option. very irresponsible service i ever experienced..
Exchange a lazer lite
Sir,Madam I am want new lazer lite because yours previous lazer lite not paked properly and not working properly so I think used 2nd hand lazer lite Thank Full For This.
रिटर्न प्रॉब्लम
प्रोडक्ट डैमेज आया उसे रिटर्न किया गया लेकिन ऑटोमेटिक रिटर्न डिलेवरी फैल किया जा रहा है। जिससे काफी परेशानी हो रही है
Returning date final ja raha hai
Product humko damage mil Gaya FIR ham usko return kiye returning nahin hua joining date uska badh ja raha hai aur mera saman return nahin hua aur jo bhi date aata hai date fail ho jata hai
The worst service provider
The worst service provider Meesho is never helpful to the customer as their delivery agent comes to pick up and says the product is too big i cannot take it with me as i am on bike and asks me to cancel the product. The customer service has only one answer on this 'please wait for few days will arrange the pickup for you' and the request expires. This circle goes on and on till ages
Refund not received
I didn't receive any refund after cancellation
Kurta
There is no refund after cancellation
Sir Maine 9 November ko apne
Sir Maine 9 November ko apne 3 products returned kiye thi ...or mujhe delivered bhi show ho rha hai ..but mujhe abhi tk refund nhi mila ..or koi employees sahi answer nhi d rha....
I ordered white sandle and got 2 pair of torn dog bited chappals
Order id 5614553xx
So many time i did mail calls and everything my 462 rupees is not refunded till now how dare u do this to us i saw so many complaints against meesho , we all come together and file a case against u soon u send me totally different product which even i can’t wear or gift someone bcoz 2 pair of sliper which torn spoiled and 4 totally different from each other
Refund issue
So many time i did mail calls and everything my 462 rupees is not refunded till now how dare u do this to us i saw so many complaints against meesho , we all come together and file a case against u soon u send me totally different product which even i can’t wear or gift someone bcoz 2 pair of sliper which torn spoiled and 4 totally different from each other service team app is there in the city of India
My money refund
375not deliver me so service so contact review my commen
get a coupon
i received a letter from meesho regarding birthday for which i also get a coupon . now let me inform whether it is fake or real.
Test mail
Meesho contact number 9927551xxx
My payment is not done since 4 month on meesho seller
I have seen unscheduled payment of September month. My all order was delivered successfully but payment is on unscheduled.i contact to meesho so many time but every time i get answers to your payment is in process.this is sacam i thought
company send different products
company -Pintu handicrafts -sent me different inferior quality products which I was not order , when I want to return it Delivery boy behavior's is bad and message for delivery and cancelled my order automatically without asking me. please do not go through meesoo it is froad.....
Complaint about returns
Not yet received my returns past 20 days
Maine dress exchange kiya
Maine dress exchange kiya fitting issue ke karn pr mujhe mera Paisa vaps nhi mila mere account pr Abhi tk Saturday se aj Monday h
Id block and margin not received
Mera meesho id block ho chuka hai
or order return nahi le raha hai
Margin bhi mere account me nahi
Aaya.or naahi meri baat costomer
Care se ho rahi hai
Bhut gussa aa raha hai
My account not verified error problem
Plz unblock this my app
Not recieve my order
Mujhe mera order receive nahi hua pr massage aya ki order deliver ho gaya
Order prepaid tha
Refund money
Maine jeans order Kiya tha but mujhe empty garbej box mila jis ka mai online complain kar chuka hu but mujhe Mera Paisa refund nhi mil pa Raha hai aur mujhe complain kiye one week ho gaya hai.mujhe Mera Paisa refund kab mile ga
Muje package khali mila tha
Muje package khali mila tha or complaint kiye huye 15 din ho gye muje Mera Paisa nhi mila
Return
Maine ek saman order ki hai usko return kiya toh pick up boy lene nhi arha hai bol rha hai yahan lekar Aao main nhi lene aaunga
Foreknow my dress
Hello meesho.
My order date:August 3
Delivered date: August 11
Plsz suddenly dlvrd..plsz...rplyy
people who talk with customers was abusing us.
big scammer is meeso plese do not shop here . and also the people who talk in custumer care they have no sence that how to talk a girl . today only my refund not came and i called help center and the man on call he was behaving bad with me and he was abusing me and i did not get my money back..... please do not go through meesoo it is froad.....
Complaint
हमनें एक product लंहगा चोली order किया था मगर उसकी जगह हमें एक फटी हुई पुरानी साङी मिली हैं, जिसका हमारे पास पूरी video recording हैं।
हमनें help center में connect करनें की कोशिश की मगर कोई response नहीं मिला।
Received defective product
Main one piece maga tha ...fati huyi saree aayi hai ...plzz return kro
refund
yahi kam mere sath bhi huaa hai jb apne pass video hai to kya darna tum bolo ki mai FIR karunga mai bhi FIR hi karunga
Ordered Issue
Dear Team,
I ordered Cargo Pent in Meesho and I paid it online with google pay. My payment was deducted fashnear Technology Private Limited with Rupees of 239/- from my bank.
but cargo pent ordered history is not showing on my meesho ordered account. It's still in the cart. It's been a week. But till now neither I have received my order nor my payment has come in my bank. This is the first time this has happened to me. Felt very bad. Please help me with this.
Thank You
scam allert.
sir,
i received a letter from meesho regarding 6th anniversary for which i also get a coupon and win monitory gift. now let me inform whether it is fake or real.
Rude behaviour, carelessness of delivery boy
Delivery boy behaviour very bed .he always said your shipping address not my route . sometime he didn't call or message for delivery and cancelled my order automatically without asking me.such a wrost delivery boy.
Delivery boy ka bat I hi chalta he
Delivery boy jorpurbak bolti he saman thik tha return karti huu firbhi mukh ke upar return nahi le kar jata, har bar koyi na koyi badmasi kariti he me record kar ke vhi rakhi huuu delivery boy ka call
defferent product
i purchase gigabyte usb adapter but this show only
10mbps half
10mbps full
100mbps half
100mbps full
not 1000mbps thas means meesho sale faulty product so anybody dont buy product from meesho
help line number may be also not work thats mean meesho.com is feck product saller.
then how return this product because i have no smart phone for installing meesho app.
amazon is best online seller and their client too.
Meesho Doing Scam With All Sellers
Meesho Is a Big Scammer in Ecommerce Space. They Scam Seller And They are very Rude in nature.
Please Do not do business with meesho.
I have Every proof and also filling lawsuit aginst meesho in consumer court.
Regards,
Elipact Enterprises
Complen
Me meesho par ordar kiya tha ordar mere address tak dilevar dikha rha hai our phone bhi aya OTP bhi liya par ordar nahi aya m online payment bhi kiya hu ye chiting hai meesho ab chiting karne laga hai
Return and refund
Hello, sir/mam I ordered some products from meesho 2 products were different from the order which I want then I return these products afer that I order 2 more products which I don't like when I receive these products so I returned again but I didn't get my amount and meesho app cancel my verification just because I return some products you provide this facilities to coustomer if he doesn't like the product then they have option to return and when you approve my return request then why cancelled my verification I'm facing problem because of this I'm not able to check my order details and payment kindly help me to resolve this problem thanks
Complain
Meesho is fake I got defative product from meesho they telling lies and not returned back money also they not exchange the product mene 952 lehenga order kiye the but mujhe meesho ne dupatta ka bheja he aur voh refund bhi nahi kari he nahi vo exchange karke he
Delivery samay par nhi ,call nhi karate ,call lagta bhi nhi...
Sahi bat he meeso farji he ...
Money Ac se kt gai h but meesho pr order show nhi ho raha h
Maine jacket order kiya tha or payment google pay se ki ac se paise to kat liye gye but meesho pr ab order show nhi ho raha h
Not receiving the order,paid online at 8th october
My order of wall decide,
id YU_SC601EEZ7sM7t is neither received nr showing in pending orders.
The payment of rupees 151 is already paid by paytm.
Please do the needful
Exchange issue
I bought a saree of 590₹. I received a defective product. I requested for exchange but I wasn't available when the boy came to pickup the order. I received the call from him and told him to come and pick up the product next day. But he didn't come and when I requested for return again it was rejected because of delay .
Please do something.
Before that I had ordered 2 raakhi packages of 160₹ and returned it but I got refund of only 160₹
Please do something about return and refund system.
Exchange issue
I am exchange the product to delivery boy but it is not came another trimmer please send my trimmer or money
My exchange is not delivered yet
Very poor service
Refund issue
Very bad
My money refund fast please
Daily 4 to 5 day sow money refund seen
Refund issues
order this time was return product but not accept and suggest me return request and refund by meesho credit in your account okay i agree with delivery boy same time we return request create in meesho apps accept and refund amount in my account 348 not credit in my account till time
Protect failiure
My baby birthday .I am gift toy my baby but you was failure ,I am angry
Refund not yet
I didn’t get my refund yet
Refund issue
We have book one saree in meesho price is 558 but meesho provide first order 100 discount = product price is 458 but delivery boy collect payment 558 as per mark in 558 in purchase order this time was return product but not accept and suggest me return request and refund by meesho credit in your account okay i agree with delivery boy same time we return request create in meesho apps accept and refund amount in my account 458 but 100 not credit in my account till time
Y but y.... Ythe order was
Y but y....
Ythe order was automatically
cancelled?.... Is there was any prbm if the suppliers?...... I order a doon combho init but it cancelled i couldn't gain it.... Y it is!
Complaint
Meesho supplier ne wrong product deliverd kiya. Product ki delievery meesho app par show bhi ni ho rahi only cancel order ka option aa raha hai toh me kaise product return karu aur aaj supplier ne wahi order jo delieverd ho chuka hai usse cancel bhi kar diya.
Please help me mere customer ke rupee kaise milege btaiye
Very bad item will return
Very bad item will return pick up take it pzzz
Refund
Still I didn't get my refund. I will properly submitted my bank details. Refund my amount