Ujjivan Small Finance Bank Customer Care No. 1800 208 2121

Organization:

ujjivan.com

Toll free Number(s):

1800 208 2121 (For Customer Support, 24*7)
1930 (For National Cyber Crime Helpline)

All India Number(s):

90020 82121 (For WhatsApp Banking, 24*7)
92430 12121 (Missed Call For Balance Enquiry)
92430 32121 (Missed Call For Mini Statement Of Account)

Website:

Official Website

iOS App:

Ujjivan Mobile Banking

Android App:

Ujjivan Mobile Banking

Android App:

Hello Ujjivan Mobile Banking

Email

customercare [at] ujjivan [dot] com (For Customer Care)

Important Links

SMS Service

Send SMS to 9243232121 from your registered mobile number

Sr No.	Service	Keywords
1	Mini statement	MIN( Add space & last 4 digits of the account number if you have more than 1 account )
2	Balance enquiry	BAL (Add space & last 4 digits of the account number if you have more than 1 account)
3	Know Customer ID	CUST
4	Fixed deposit enquiry	FDE (Add space & last 4 digits of the account number if you have more than 1 account)
5	Recurring deposit enquiry	RDE (Add space & last 4 digits of the account number if you have more than 1 account)
6	Cheque Status inquiry	CHQ (space) Cheque number (space) last 4 digits of the account number
7	Cheque Book request	CBR (Add space & last 4 digits of the account number if you have more than 1 account)

Grievance Redressal

Level 1

For any query/complaint, you can contact at 18002082121 or mail at customercare [at] ujjivan [dot] com or you can also fill this Complaint Form .
You can also visit to your nearest Branch Location .

Level 2

If your query is not resolved within 7 days, then you can contact to the regional nodal officer details mentioned below:

Sr No.	Region	Contact No.	Email	Address (Ujjivan Small Finance Bank Limited)	Area Of Operation
1	South Region	080-69242128	rno [dot] south [at] ujjivan [dot] com	Regional Office 9^th Floor, Bmtc Building, No.36, 80 Feet Road, Koramangala - 6^th Block, Bengaluru, Karnataka - 560095	Karnataka, Tamil Nadu, Kerala, Telangana, Andhra Pradesh, Goa and Puducherry
2	North Region	0120-6262120, 0120-6262121	rno [dot] north [at] ujjivan [dot] com	Block- D, Plot No -7, Vyapar Marg, Gmtt Bulding 2^nd & 3^rd Floor, Sector- 3, Noida, Uttar Pradesh - 201301	Delhi, Uttar Pradesh, Chandigarh, Rajasthan, Uttarakhand, Punjab, Haryana, Madhya Pradesh, Chhattisgarh and Himachal Pradesh
3	East Region	033-40452171, 033-40452121, Fax: 033-40452120	rnoeast [at] ujjivan [dot] com	4^th Floor, Rishi Tech Park, Premises No.02- 0360, Plot No. Dh-6/2, Action Area 1d, New Town, Kolkata - 70015	West Bengal, Jharkhand, Odisha, Bihar, Assam, Meghalaya and Tripura
4	West Region	020-41412130	rno [dot] west [at] ujjivan [dot] com	Almonte IT Park, Sr No 8, 7^th Floor, Next to Reliance Smart, Hadapsar Mundhwa Bypass, Village Kharadi, Pune- 411014.	Maharashtra and Gujarat

Level 3

If you are still not satisfied with the response received within 7 days, then you can may escalate your query to the principal nodal officer details mentioned below:
Contact No.: 080-40712121, Extn - 230
Email: pno [at] ujjivan [dot] com
Address: Ujjivan Small Finance Bank Limited,
Grape Garden, 3^rd A Cross, 18th Main Rd, 6^th Block,
Koramangala, Bengaluru, Karnataka 560095

Level 4

If you are still not satisfied with the resolution given in the above levels then you can contact at the details below:
Contact No.: 14448 (9:30am-5:15pm)
Address: Reserve Bank of India,
4^th floor, Sector 17, Chandigarh, 160017
You can also lodge your complaint online through Complaint Management System (CMS) Portal or through Address And Area of Operation of RBI Ombudsman .

For NEFT/ RTGS Customer Facilitation Centres

Contact No.: 18002082121 (Same For All)

Sr No.	Level of Escalation	Name/Service	Email
1	Generic Contact (NEFT/RTGS - CFC)	Customer Care	customercare [at] ujjivan [dot] com
2	Escalation Level 1	Malikarjun M	ujjivan-neft [at] ujjivan [dot] com , malikarjun [dot] yadav [at] ujjivan [dot] com
3	Escalation Level 2	Chitra Sriraman	chitra [dot] sriraman [at] ujjivan [dot] com
4	Escalation Level 3	Ayan Sarkar	ayan [dot] sarkar [at] ujjivan [dot] com

Form Center

Head Office

Ujjivan Small Finance Bank Ltd.
Grape Garden, No. 27, 3^rd “A” Cross, 18^th Main,
6^th Block, Koramangala, Bengaluru-560095, Karnataka, India
Contact No.: 080-41468700 , 080-68682121 (For NRI)

India Customer Care