IVRS Menu: 865 777 3434
- Press 1: For Mumbai
- Press 1: For delivery
- Press 2: For payment or refund
- Press 3: For demo or installation
- Press 4: For purchase
- Press 2: For Pune
- Press 3: For Delhi
- Press 4: For Gujarat
- Press 5: For Hyderabad
Email
- onlinesupport [at] vijaysales [dot] com (For Online Order Queries)
Important Links
City Wise Customer Helpdesk Emails
| Sr No. |
City |
Email |
| 1 |
Mumbai |
vscaremumbai [at] vijaysales [dot] com |
| 2 |
Pune |
vscarepune [at] vijaysales [dot] com |
| 3 |
Ahmedabad |
vscareahmedabad [at] vijaysales [dot] com |
| 4 |
Surat |
vscaresurat [at] vijaysales [dot] com |
| 5 |
Vadodara |
vscarevadodara [at] vijaysales [dot] com |
| 6 |
Delhi |
vscaredelhi [at] vijaysales [dot] com |
| 7 |
Telangana |
vscarehyd [at] vijaysales [dot] com |
| 8 |
Andhra Pradesh |
vscareap [at] vijaysales [dot] com |
Other Contact Details
| Sr No. |
Service |
Contact No. |
Email |
| 1 |
Loyalty Support |
- |
loyalty [at] vijaysales [dot] com |
| 2 |
Online Order Assistance |
8657773434 |
onlinesupport [at] vijaysales [dot] com |
| 3 |
Corporate Sales |
022-61711000 |
corporatesales [at] vijaysales [dot] com |
| 4 |
For Track and request Complaints for extended warranty/ service request |
9920599206 (WhatsApp) |
help [at] onsite [dot] co [dot] in |
For Warranty
- For any query/complaint, you can contact to the customer support team .
- You can claim warranty as per the company's terms and conditions .
Return And Refund
- For any query/complaint, you can contact to the customer support team .
- You can request a return within 24 hours of delivery, only for manufacturing defects or transit damage.
- The refund will be initiated within 10-15 working days.
- For more information, please read .
Administrative Office
Vijay Sales,
VS House, Patel Estate Road,
Haji Zahoor Qureshi Marg, Vaishali Nagar,
Jogeshwari West,
Mumbai - 400102
Contact: 022-61711000
Email: vscaremumbai [at] vijaysales [dot] com
Working Hours- Mon to Sat, 10am-7pm
Social Sites
Comments
Airconditioner LLOYOD
At Hyderabad chinthalkunta Branch, I purchased LLOYD airconditioner and gas leakage started after 10 days gap and repair done 2 times and they promoised to replace and till date not taken the matter in 1st June 2026 - the entire summer period gone without AC and the entire management of viaysales company does mismanagement totally and no control over it and ultimatley customer roaming around the shop and they are freehand to do all such acts against customer on sale of goods and earlier I booked for Godrej company but after repeated pressure for delivery they deliveried different product say 'LLOYD' after taking around Rs6000 and now I do not know next what act they move against us before replacement -whether the top managment will solve all such issues in future to protect the customer base in future or leave the base platform without any ethics by Advance booking money and delivering the defective products
ks Ramani
order dated 17.04.26
xxxxxxxx6226
Vijaya sales in responsibility at Nagaram Hyderabad
In responsible attitude in Vijaya sales Nagaram Hyderabad ....
Iam purchase 1.5 ton Carrier AC in Vijaya sales Nagaram at 24/04/2025
But still date 30/04 /2025
AC not installation and Vijay sales Meneger response is very bad......
irresponsible attitute of sales team at SECTOR 7 DWARKA STORE
I HAD PURCHASED 1.5 TON SPLIT AC FROM VIJAY SALES OUTLET AT SECTOR 7 DWARKA NEW DELHI ON 25/5/2024
I WAS TOLD THAT THE MANUFACTURING WILL BE BETWEEN DEC 23 TO MARCH 24 .BUT I WAS GIVEN OUTDOOR UNIT MANUFACTURED IN APRIL 20424 AND INDOOR UNIT IN APRIL 2023 . EVEN ON REPEATED REQUESTS TO SALES TEAM ( INCLUDING TEAM MANAGER MR.SURYA PRAKASH )MY INDOOR UNIT WAS NOT CHANGED.THSI SHOWS TEH CARELESS ATTITUDE OF SALES TEAM ONCE THE BILLING AND PAYMENT IS DONE.