Manipur Rural Bank (MRB) Customer Care No.

Organization: 
Toll free Number(s): 
  • 1800 180 7777 (For Customer Support)
  • 1930 (For Financial Cyber Frauds & Monetary Losses)

Email

  • customercare [at] manipurrural [dot] bank [dot] in (For Customer Care)

Important Links

SMS Service

Send SMS to 7065453232 from your registered mobile number only.

Sr No. Service Keywords
1 Balance Enquiry BAL<space>ACCOUNTNUMBER
2 For Mini Statement MINSTMT<space>ACCOUNTNUMBER
3 For Debit Card Pin Generation DCPIN<space>DEBITCARDNUMBER
4 For Self Transfer SLFTRF<space> DEBIT ACCOUNT NUMBER<space> CREDIT ACCOUNT NUMBER<space>AMOUNT
5 For Third Party Transfer TPTRF<space>SMSPIN<space> DEBIT ACCOUNT NUMBER<space>CREDIT ACCOUNT NUMBER<space>AMOUNT
6 For Systematic Transaction Planning STPCHQ<space>SMSPIN<space>CHEQUENUMBER<space>ACCOUNTNUMBER
7 For Check Inquiry CHQINQ<space>SMSPIN<space>CHEQUENUMBER<space>ACCOUNTNUMBER

To Block or Hotlist a Debit Card

  • By Call: You can contact customer care number 18001807777, 180010333470, 022-40429100.
  • By Email: You can also email at mrbatm [at] manipurrural [dot] bank [dot] in , debitcardcare [at] manipurrural [dot] bank [dot] in .
  • By SMS: You can Send SMS (HOT <Space> DEBCARDNUMBER, Eg. HOT 5089451234567890) to 7065453232 from your registered mobile number.
  • By Mobile App: (Manipur Rural Bank mBanking App) → Login → Debit Card Services / Value Added Services → Debit Card Feature (ON/OFF, Hot List) / Hotlisting Card → Select Account & Card Number → Submit → Confirm (Transaction PIN / OTP)
  • By Internet Banking: (Manipur Rural Bank Portal) → Login→ Cards / Value Added Services / Requests → Debit Card Hotlisting / Block Card → Select Account & Debit Card → Submit → Confirm (Transaction Password / OTP)
  • By Branch: You can also visit your Branch and submit a written request to block debit card.

Grievance Redressal

Level 1:

  • For any query/complaint, you can contact 18001807777 or email at customercare [at] manipurrural [dot] bank [dot] in .
  • You can also visit to your nearst Branch .

Level 2:

  • If your query is not resolved, then you can also contact to the regional/zonal managers.

Level 3:

  • If your query is still not resolved within 30 days or you are not satisfied with the resolution provided at above levels then you can contact  RBI Ombudsman at the details given below:
    Contact No.: 0361-2542556, 0361-2540445
    Email: boguwahati [at] rbi [dot] org [dot] in
    Address: C/o Reserve Bank of India Station
    Road, Pan Bazar Guwahati-781 001
    Fax No.: 0361-2540445
  • You can also lodge your complaint online through Complaint Management System (CMS) Portal .

Download Forms

Head Office

Manipur Rural Bank,
Keishampat Keisham Leikai,
Imphal, Manipur-795001
Email: headoffice [at] manipurrural [dot] bank [dot] in , cyber_crime [at] manipurrural [dot] bank [dot] in

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