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Manipur Rural Bank (MRB) Customer Care No.
Updated on Thursday, 15 October 2026 - 5:48pm
Email
Organization:
Manipur Rural Bank Toll free Number(s):
- 1800 180 7777 (For Customer Support)
- 1930 (For Financial Cyber Frauds & Monetary Losses)
Website:
Official Website
iOS App:
MRB mBanking
Android App:
MRB mBanking - customercare [at] manipurrural [dot] bank [dot] in (For Customer Care)
Important Links
SMS Service
Send SMS to 7065453232 from your registered mobile number only.
| Sr No. | Service | Keywords |
|---|---|---|
| 1 | Balance Enquiry | BAL<space>ACCOUNTNUMBER |
| 2 | For Mini Statement | MINSTMT<space>ACCOUNTNUMBER |
| 3 | For Debit Card Pin Generation | DCPIN<space>DEBITCARDNUMBER |
| 4 | For Self Transfer | SLFTRF<space> DEBIT ACCOUNT NUMBER<space> CREDIT ACCOUNT NUMBER<space>AMOUNT |
| 5 | For Third Party Transfer | TPTRF<space>SMSPIN<space> DEBIT ACCOUNT NUMBER<space>CREDIT ACCOUNT NUMBER<space>AMOUNT |
| 6 | For Systematic Transaction Planning | STPCHQ<space>SMSPIN<space>CHEQUENUMBER<space>ACCOUNTNUMBER |
| 7 | For Check Inquiry | CHQINQ<space>SMSPIN<space>CHEQUENUMBER<space>ACCOUNTNUMBER |
To Block or Hotlist a Debit Card
- By Call: You can contact customer care number 18001807777, 180010333470, 022-40429100.
- By Email: You can also email at mrbatm [at] manipurrural [dot] bank [dot] in , debitcardcare [at] manipurrural [dot] bank [dot] in .
- By SMS: You can Send SMS (HOT <Space> DEBCARDNUMBER, Eg. HOT 5089451234567890) to 7065453232 from your registered mobile number.
- By Mobile App: (Manipur Rural Bank mBanking App) → Login → Debit Card Services / Value Added Services → Debit Card Feature (ON/OFF, Hot List) / Hotlisting Card → Select Account & Card Number → Submit → Confirm (Transaction PIN / OTP)
- By Internet Banking: (Manipur Rural Bank Portal) → Login→ Cards / Value Added Services / Requests → Debit Card Hotlisting / Block Card → Select Account & Debit Card → Submit → Confirm (Transaction Password / OTP)
- By Branch: You can also visit your Branch and submit a written request to block debit card.
Grievance Redressal
Level 1:
- For any query/complaint, you can contact 18001807777 or email at customercare [at] manipurrural [dot] bank [dot] in .
- You can also visit to your nearst Branch .
Level 2:
- If your query is not resolved, then you can also contact to the regional/zonal managers.
Level 3:
- If your query is still not resolved within 30 days or you are not satisfied with the resolution provided at above levels then you can contact RBI Ombudsman at the details given below:
Contact No.: 0361-2542556, 0361-2540445
Email: boguwahati [at] rbi [dot] org [dot] in
Address: C/o Reserve Bank of India Station
Road, Pan Bazar Guwahati-781 001
Fax No.: 0361-2540445 - You can also lodge your complaint online through Complaint Management System (CMS) Portal .
Download Forms
Head Office
Manipur Rural Bank,
Keishampat Keisham Leikai,
Imphal, Manipur-795001
Email: headoffice [at] manipurrural [dot] bank [dot] in , cyber_crime [at] manipurrural [dot] bank [dot] in
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