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Kerala Gramin Bank Contact No. 1800 425 4000

Updated on Thursday, 10 April 2025 - 6:00pm
Organization: 
Toll free Number(s): 
  • 1930 (For Cyber Fraud)
  • 1800 425 4000 (For Customer Support)
  • 1800 425 10000 (For Customer Call Center)
All India Number(s): 
  • 0497-271 7800 (For Contact Support)
  • 0483-273 3509 (For Alternate Contact Support)
  • 90158 00400 (Missed Call No. For Balance Enquiry)
Website: 
Official Website
iOS App: 
KGB mPay
Android App: 
KGB mPay
Android App: 
DiGi KGB - Info and Selfie App

IVRS Menu No. 1800 425 4000/ 0497-271 7800

Select your preferred language.

  • Press 1 : For account related enquiry.
  • Press 2 : For ATM card related services.
  • Press 3 : For mobile app services.
  • Press 4 : For deposit product, loan products and interest rate.
  • Press 5 : For social security scheme.
  • Press 6 : For other product and services.
  • Press 7 : For registration your complain.
  • Press 9 : To speak to the customer care executive

Email

  • customercare [dot] kgb [at] keralagbank [dot] com (For Customer Support)
  • kgbho [at] keralagbank [dot] com (For General Query)

Important Link

For Hotlisting of Card

  • For Hotlisting of Cards- Send a SMS "HOTLIST <space> Last four digit of ATM Card No." to 9230600500 from your registered mobile number.
  • For Hotlisting of Junior Debit Cards- Send SMS "HOTLIST <space> Last four digit of ATM Card Number" to 8082892975.

Grievance Redressal

Level 1

  • For any query/complaint, you can contact at 0497-2717800 or mail customercare [dot] kgb [at] keralagbank [dot] com or you can also lodge your complaint by filling this Complaint Form or through Complaint Portal .
  • You can also visit to your nearest Branch Location .

Level 2

  • If your query is not resolved, then you can also contact to the regional office details given below:
    Sr No. Location Contact No. Mobile No. Email Contact No.
    1 Ernakulam 0484-2536302 9400999392 roekm [at] keralagbank [dot] com Coastal Towers (Karithatt), Near Samskara Jn., Pipe Line Road, Palarivattom, Ernakulam - 682025.
    2 Kozhikode 0495-2385106 9400999396 rokzd [at] keralagbank [dot] com Devan's Tower East Hill Road, Karaparamba, Kozhikode - 673010.
    3 Wayanad 04936-204309 9400999393 rowyd [at] keralagbank [dot] com Ammus Complex, Near Ananthaveera Theatre, Main Road, Kalpetta, Wayanad - 673121.
    4 Malappuram 0483-2739660 9400999397 rompm [at] keralagbank [dot] com Opposite Municipal Office, A K Road, Down Hill, Malappuram - 676505.
    5 Kannur 1 0497-2760954 9400999394 rokn1 [at] keralagbank [dot] com Kgb Towers, P.O. Pallikunnu, Kannur - 670004.
    6 Kannur 2 0497-2930592 9400999398 rokn2 [at] keralagbank [dot] com Kgb Towers, Pallikkunnu, Kannur-670004
    7 Kasaragod 04994-226153 9400999395 roksd [at] keralagbank [dot] com Tiger Hills, Door No.xii-38- c, Municipal Office Road, Kasaragod - 671121.
    8 Thiruvananthapuram 0471-2320196 9400999399 rotvm [at] keralagbank [dot] com KGB Towers, Bakery Junction, Thiruvananthapuram - 695033.
    9 Kottayam 0481-2398040 9400999660 roktm [at] keralagbank [dot] com 1st Floor, St. Thomas Arcade, Samkranthi Junction, Perumbaikkad PO Kottayam, 686016
    10 Thrissur 0483-2446826 9400999400 rotsr [at] keralagbank [dot] com Sun Tower, 3rd Floor, East Fort, Thrissur - 680005.
    11 Pathanamthitta - 9400999755 ropta [at] keralagbank [dot] com 32/250-3, 3rd Floor Plakkilethu, CGM Building, Churulicode Junction, Pathanamthitta-689 668
    12 Palakkad - 9400999756 ropkd [at] keralagbank [dot] com 35/ 196/7 and 8, GV Complex, Chungam, Thirunellayi, Palakkad-678004
  • If your query is still not resolved, then you can also contact to the regional managers details mentioned below:
    Sr No. Region Landline No. Mobile No.
    1 Ernakulam 0484-2346301 9400999392
    2 Kannur 1 0497-2767595 9400999394
    3 Kannur 2 0490-2341303 9400999398
    4 Kasargod 04994-222053 9400999395
    5 Kottayam 0481-2598690 9400999660
    6 Kozhikode 0495-2385101 9400999396
    7 Malappuram 0483-2731044 9400999397
    8 Palakkad 0491-2932263 9400999756
    9 Pathanamthitta 0468-2993780 9400999755
    10 Thiruvananthapuram 0471-2337875 9400999399
    11 Thrissur 0487-2420653 9400999400
    12 Wayanad 04936-206166 9400999393

Level 3

  • If you are not satisfied with the resolution given, then you can contact on the details given below:
    Sr No. Region Contact Details Address
    1 Head Office 9400999025, 9400999069, 9400999040
    Fax No.: 0483-2736987     		KGB Towers,
    AK Road, Uphill, PB No. 10,
    Malappuram, Kerala, India
    2 Chief Grievance Redressal Officer 9400999931,
    gm6 [at] keralagbank [dot] com , ficell [dot] kgb [at] keralagbank [dot] com    		 -

Level 4

Executives Contacts

Sr No. Name Contact No.
Chairperson
1 Smt. Vimala Vijayabhaskar 0483-2734332, 0483-2736585 
General Manager
2 Sri. Pradeep Padman 0483-2733304
3 Sri. Surendran V 0483-2734332
4 Smt. Indusree S 0483-2734929
5 Sri. Suresh Babu R 0483-2733304
6 Smt. Sreekala Sreekumar 0483-2736376
7 Sri. K K Rajesh N Nair 0483-2733552

Department Contact Details

Sr No. Name Contact Details
1 Credit Wing 0483-2734805
2 Financial Inclusion Cell 0483-2733510
3 Credit Review and Monitoring 0483-2736368
4 Digital Banking Services Wing 0497-2706225,
dbswing [at] keralagbank [dot] com
5 Financial Management Wing 0483-2732637
6 General administration Wing 0483-2734847, 0483-2733507
gawing [dot] kgb [at] keralagbank [dot] com
7 Human Resources Wing 0483-2734269
8 Recruitment Cell 0483-2733508
9 Industrial Relations Section 0483-2733506
10 Information Technology Wing 0483-2730179
11 Inspection Wing 0483-2737602
12 Planing and Development Wing 0483-2735145
13 Recoveries and Legal Wing 0483-2734925
14 Risk Management and Compliance Wing 0483-2733061
15 Vigilance Department 0483-2732070
16 Pension Cell pensioncell [dot] kgb [at] keralagbank [dot] com
17 Financial Inclusion Cell 0483-2733510,
Fax: 0483 2736987

NRI Cell Contact Details

Contact No.: 9400999891
Email: nricell [dot] kgb [at] keralagbank [dot] com
Address: NRI Cell
Head Office , AK Road
Malappuram -676505

Atal Pension Yojana Contact Detail

Contact No.: 9400999006
Email: gm6 [at] keralagbank [dot] com , ficell [dot] kgb [at] keralagbank [dot] com
Address: General Manager, Fi wing, Head Office,
KGB Tower, AK Road, Malappuram, PIN: 676505

Officers Contact Details

Sr No. Designation Contact No. Email
1 Chief Vigilance Officer 0483-2733304 gm2 [at] keralagbank [dot] com
2 Chief Risk Officer/ Compliance Officer 0483-2733552 gm8 [at] keralagbank [dot] com
3 Chief Technical Officer 0483-2734929 gm7 [at] keralagbank [dot] com

Download Forms

Offices Address

Sr No. Office Contact No. Email Address
1 Regional Office 9400999755 ropta [at] keralagbank [dot] com Pathanamthitta Plakkilethu Bulding, Churulicode JN, Pathanamthitta- 689668
2 Head Office 0483-2734332, 0483-2736585, 9400999025 secretariat [dot] kgb [at] keralagbank [dot] com Malappuram, KGB Towers, AK Road, Malappuram, Kerala-676505

Social Sites

Also See: 
Canara Bank Customer Care No. 1800 1030