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Kerala Grameena Bank Customer Care No. 0497-271 7800

Updated on Monday, 9 November 2026 - 12:37pm
Organization: 
Toll free Number(s): 
  • 1800 425 4000 (For General Support)
  • 1930 (For Cyber Fraud)
All India Number(s): 
  • 0497-271 7800 (For Customer Support)
  • 9015 800 400 (Missed Call No. For Balance Enquiry)
Website: 
Official Website
iOS App: 
KGB Infi
Android App: 
DiGi KGB - Info and Selfie App
Android App: 
KGB Infi

Email

  • customercare [dot] kgb [at] kgb [dot] bank [dot] in (For Customer Care)

Important Link

To Block or Hotlisting Debit Card

  • By Contact No.:To block your card you can contact at 180042540000, 0497-2717800
  • By SMS: Send an SMS 'HOTLIST <space> Last four digits of ATM Card Number' To 9230600500
    For Hotlisting of Junior Debit Cards → Send SMS "HOTLIST Last four digits of ATM Card Number" to 8082892975
  • By Mobile App: DiGi KGB / KGB INFI App → Login → ATM Card Menu → Temporary Block / Unblock → Toggle to Block / Hotlist Card → Submit → Confirm (OTP)
  • By Branch: You can also visit your bank branch and submit block card request.

Regional Office Contact Details

Sr No. Region Contact No. Email Address
1 Ernakulam 0484-2536302, 9400999392 roekm [at] kgb [dot] bank [dot] in Coastal Towers (Karithatt), Near Samskara Jn., Pipe Line Road, Palarivattom, Ernakulam - 682025
2 Wayanad 04936-204309, 9400999393 rowyd [at] kgb [dot] bank [dot] in Building No. 426/71-426/86, Capital Mall, Near Annapalam Junction, Kalpetta PO, Wayanad - 673121
3 Kannur 1 0497-2760954, 9400999394 rokn1 [at] kgb [dot] bank [dot] in KGB Towers, P.O. Pallikunnu, Kannur - 670004
4 Kasaragod 04994-226153, 9400999395 roksd [at] kgb [dot] bank [dot] in Tiger Hills, Door No.XII-38-C, Municipal Office Road, Kasaragod - 671121
5 Kozhikode 0495-2385106, 9400999396 rokzd [at] kgb [dot] bank [dot] in Building No. TP11/129394/13, Kannankandy Mansion, Vandipetta, Nadakkave PO, Kozhikode - 673011
6 Malappuram 0483-2739660, 9400999397 rompm [at] kgb [dot] bank [dot] in Opposite Municipal Office, A K Road, Down Hill, Malappuram - 676505
7 Kannur 2 0497-2930592, 9400999398 rokn2 [at] kgb [dot] bank [dot] in KGB Towers, Pallikkunnu, Kannur - 670004
8 Thiruvananthapuram 0471-2320196, 9400999399 rotvm [at] kgb [dot] bank [dot] in Door No TC25/3254/5, 1st Floor, Cordial Bharathi, Nanthancode Junction, Kaudiar P O, Thiruvananthapuram - 695003
9 Thrissur 0483-2446826, 9400999400 rotsr [at] kgb [dot] bank [dot] in Door No. 4/689/2-13, Kishanu Square, Power House Junction, Viyyur PO, Thrissur - 680017
10 Palakkad 9400999756 ropkd [at] kgb [dot] bank [dot] in 35/196/7 & 8, GV Complex, Chungam, Thirunellayi, Palakkad - 678004
11 Pathanamthitta 9400999755 ropta [at] kgb [dot] bank [dot] in 32/250-3, 3rd Floor Plakkilethu, CGM Building, Churulicode Junction, Pathanamthitta - 689668

Grievance Redressal

Level 1:

  • For any query/complaint you can contact the customer support team.
  • You can also visit your nearest branch locator .

Level 2:

  • If your query isn't resolved then you can contact the General Manager details are given below:
    Contact No.: 0483-2735145
    Email: customercare [dot] kgb [at] kgb [dot] bank [dot] in , pdwing [dot] kgb [at] kgb [dot] bank [dot] in
    Address: Strategic Planning & Development
    Wing Kerala Gramin Bank Head Office,
    KGB Towers AK Road, Uphill, Malappuram 676 505.

Level 3:

Department Contact Details

Sr No. Wing / Department Contact No.
1 Digital Banking Services Wing 0497 2706225
2 General Administration Wing 0483-2734847
3 Credit Review & Monitoring Wing 0483-2736368
4 Credit Wing 0483-2734805
5 Financial Inclusion Wing 0483-2733510
6 Financial Management Wing 0483-2732637
7 Industrial Relations Section 0483-2733506
8 Inspection Wing 0483-2737602
9 Strategic Planning and Development Wing 0483-2735145
10 Recoveries, Legal & Fraud Prevention Wing 0483-2734925
11 Risk Management & Compliance Wing 0483-2733061

Officers Contact Details

Sr No. Designation Contact No. Email Address
1 NRI Cell 9400999891 nricell [dot] kgb [at] keralagbank [dot] com Head Office , AK Road Malappuram -676505
2 Chief Information Officer 0483-2733304 gm2 [at] keralagbank [dot] com Kerala Grameena Bank Head Office, KGB Towers AK Road, Malappuram - 676505
3 Chief Customer Service Officer/Nodal Officer 0483-2735145 customercare [dot] kgb [at] keralagbank [dot] com ,
pdwing [dot] kgb [at] keralagbank [dot] com		 Strategic Planning & Development Wing Kerala Grameena Bank Head Office, KGB Towers AK Road, Uphill, Malappuram 676 505
4 Chief Risk Officer - gm3 [at] keralagbank [dot] com Kerala Grameena Bank Head Office, KGB Towers, AK Road, Uphill, Malappuram 676 505

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Head Office

Kerala Gramin Bank,
KGB Towers, AK Road,
Uphill, PB No. 10, Malappuram,
Kerala, India, Pin. 676 505
Email: kgbho [at] keralagbank [dot] com
Fax: 0483-2736987

Social Sites

Also See: 
Canara Bank Customer Care No. 1800 1030