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Deutsche Bank Customer Care No. 1860 266 6601
Updated on Wednesday, 1 April 2026 - 12:32pm
Email
Organization:
Deutsche Bank Toll free Number(s):
- 1800 123 6601 (For Phone Banking, 24x7)
All India Number(s):
- 1860 266 6601 ( For Phone Banking/Lost Card Reporting, 24x7)
- 022-6601 6601 (For Customers From Mumbai)
International Numbers:
+91 22 6601 6601 (For NRI Support)
Website:
Official Website
iOS App:
MyBank India-Deutsche Bank
Android App:
MyBank India - Deutsche Bank IVRS Menu : 1860 266 6601
Select your preferred language.
- Press 1: To report any fraud or loss of your card.
- Press 2: If you are an existing customer.
- Press 3: For product information, promotional offers and any other information.
- Press 1: For home loans.
- Press 2: For information on banking and investment product.
- Press 3: For interest and exchange rate.
- Press 4: To know about your application status.
- customer [dot] care [at] deustche [dot] bank [dot] in (For Customer Support/Complaint)
- report [dot] fraud [at] list [dot] db [dot] com (To Report Fraud)
Important Links
SMS Banking
Send SMS to 561615 from your registered mobile number.
| Sr No. | Service Name | SMS |
|---|---|---|
| SMS Keywords for Savings Account holders | ||
| 1 | Balance enquiry of primary Savings Account | <BAL> |
| 2 | Balance enquiry | <SA> <last 4 digits of a/c> |
| 3 | Last 5 transactions in your Savings Account | <TSA> <last 4 digits of a/c> |
| 4 | Get the status of a cheque linked to your Savings Account | <CHQST> <SA> <last 4 digits of a/c> <chq number> |
| 5 | Get Savings Account Statement upto 6 months on your registered mailing address* | <STMT> <SA> <last 4 digits of a/c> <months> |
| 6 | Get Savings Account e-Statement upto 6 months on your registered email ID* | <eSTMT> <SA> <last 4 digits of a/c> <months> |
| 7 | Get new cheque book linked to your Savings Account | <CHQ> <SA> <last 4 digits of a/c> |
| SMS Keywords for Current Account holders | ||
| 8 | Balance enquiry of primary Current Account | <BAL> |
| 9 | Balance enquiry | <CA> <last 4 digits of a/c> |
| 10 | Last 5 transactions in your Current Account | <TCA> <last 4 digits of a/c> |
| 11 | Get the status of a cheque linked to your Current Account | <CHQST> <CA> <last 4 digits of a/c> <chq number> |
| 12 | Get Current Account Statement upto 6 months on your registered mailing address* | <STMT> <CA> <last 4 digits of a/c> <months> |
| 13 | Get Current Account e-Statement upto 6 months on your registered email ID* | <eSTMT> <CA> <last 4 digits of a/c> <months> |
| 14 | <CHQ> <CA> <last 4 digits of a/c> | Get new cheque book linked to your Current Account |
| 15 | Lost or Stolen Debit Cards | <BLOCK> <last 4 digits of card> to 561615 In case <BLOCK ALL> keyword is sent, all the linked debit cards will be blocked |
| 16 | Fraud | FRAUD |
| 17 | Update your email ID | UPDATE <email ID> <customer ID> |
| 18 | Home Loan | HOME |
| 19 | Loan against Property | PROP |
| 20 | Personal Loan | PL |
| 21 | Business Instalment Loan | BIL |
| 22 | Overdraft | OD |
| 23 | Magnus | MAGNUS |
| 24 | Advantage Banking | ADV |
| 25 | Private Banking | PB |
| 26 | Savings Account | SAVE |
| 27 | Expat Banking | EXPAT |
| 28 | Eve Account | EVE |
| 29 | Payroll Account | SAVE |
| 30 | Fixed Deposit | FD |
| 31 | Mutual Funds | MF |
| 32 | Portfolio Management Services | PMS |
| 33 | Demat Account | DMAT |
| 34 | Life Insurance | INS |
| 35 | Non Life Insurance | ERGO |
| 36 | Health Insurance | HEALTH |
| 37 | Current Account | CRNT |
| 38 | Trade Services & Forex | TRADE |
Branch Locator
IFSC Code: DEUT0784PBC (Same For All)
Timing: Mon-Sat, 10am-4:30 PM, 2nd and 4th Saturdays are holidays (Same For All)
| Sr. No. | Location | Contact No. | Address | Fax No. |
|---|---|---|---|---|
| 1 | Ahmedabad | 079-71015012 | 637, Ground Floor-B, Gulbai Tekra, Off C.G. Road, Ahmedabad - 380006 | 079-71015060 |
| 2 | Bengaluru | 080-71935507 | No. 26-27, Ground Floor, Raheja Towers, M.G. Road, Bengaluru - 560001 | 080-71935500 |
| 3 | Chennai | 044-71309696 | 4-4A Western Tower, Sunny Side, Shafee Mohammed Road, Thousand Lights, Chennai - 600006 | - |
| 4 | Chhatrapati Sambhajinagar | 0240-6615600 | A-2 Ground Floor, Aurangabad Business Center, Adalat Road, Dr. Rajendra Prasad Marg - 431005 | 0240-6615700 |
| 5 | Delhi | 011-71109600 | Ground & 14th Floor, Hindustan Times House, Kasturba Gandhi Marg, New Delhi - 110001 | - |
| 6 | Gurugram | 0124-7138282 | Ground Floor, Tower B, Building No. 9, DLF Cyber City, Gurugram - 122002 | - |
| 7 | Kolhapur | 0231-6601300 | 221B/1B, E Ward, Tarabai Park, Opp. D-Mart, Kolhapur - 416003 | 0231-6601400 |
| 8 | Kolkata | 033-71009477 | 9 Shakespeare Sarani, Ground Floor, Brooke House, Kolkata - 700071 | - |
| 9 | Ludhiana | 0161-6624508 | SCO 9-10, Green Park Avenue, Canal Colony, Pakhowal Road, Ludhiana - 141002 | - |
| 10 | Moradabad | 9720057862 | 8th Km Stone, Delhi Road, Opp. Naya Moradabad, Mangupura - 244001 | - |
| 11 | Mumbai (Fort) | 022-71804670 | Ground Floor, Deutsche Bank House, Hazarimal Somani Marg, Fort, Mumbai - 400001 | - |
| 12 | Mumbai (Khar) | 022-66009696 | 110/Sidrah, S.V. Road & 8th Extension Road Corner, Khar (West), Mumbai - 400052 | - |
| 13 | Noida | 0120-7141140 | Som Datt Tower, 3rd Floor, Sector 18, Noida - 201301 | 0120-7141111 |
| 14 | Pune | 020-71249000 | Suprem, CTS No. 1337/2, Main ITI Road, Aundh, Pune - 411007 | 020-71249001 |
| 15 | Salem | 7824809202 | Plot No. 9 & 10, Yercaud Main Road, Kannankurinchi, Salem - 636008 | 0427-2402684 |
| 16 | Surat | 0261-6647210 | 124, Kalamandir House, Ghod Dod Road, Athwa, Surat - 395007 | - |
| 17 | Vellore | 7824809208 | R J Plaza, Ground Floor, Katpadi Main Road, Virudhampet, Vellore - 632006 | - |
ATM Locator
| Sr. No. | Location | Address |
|---|---|---|
| 1 | Ahmedabad | 637, Ground Floor-B, Gulbai Tekra, Off C.G. Road, Ahmedabad - 380006 |
| 2 | Bengaluru | Raheja Towers, 26-27, M.G. Road, Bengaluru - 560001 |
| 3 | Chennai | 4-4A Western Tower, Sunny Side, Shafee Mohammed Road, Thousand Lights, Chennai - 600006 |
| 4 | Chhatrapati Sambhajinagar | A-2, Ground Floor, Aurangabad Business Centre (ABC), Adalat Road, Chhatrapati Sambhajinagar - 431005 |
| 5 | Delhi | Ground Floor, Hindustan Times House, 18-20, Kasturba Gandhi Marg, New Delhi - 110001 |
| 6 | Delhi | Lurgi India, B-24/10, Mohan Cooperative Industrial Society, Near Sarita Vihar Metro Station, New Delhi - 110044 |
| 7 | Gurugram | Ground Floor, Infinity Towers, DLF Phase II, Gurugram - 122002 |
| 8 | Gurugram | Copal Partners, Plot No. 267, Udyog Vihar, Phase-2, Gurugram - 122016 |
| 9 | Kolhapur | 221B/1B, 'E' Ward, Tarabai Park, Kolhapur - 416003 |
| 10 | Kolkata | Brooke House, 9 Shakespeare Sarani, Kolkata - 700071 |
| 11 | Ludhiana | SCO 9-10, Green Park Avenue, Canal Colony, Pakhowal Road, Ludhiana - 141002 |
| 12 | Mumbai | Sidrah, CTS No. 624, Khar (W), Mumbai - 400052 |
| 13 | Mumbai | Deutsche Bank House, Hazarimal Somani Marg, Fort, Mumbai - 400001 |
| 14 | Noida | Deutsche Bank AG, Ground Floor, Som Datt Towers, K-2, Sector 18, Noida - 201301 |
| 15 | Pune | Suprem, CTS No. 1337/2, Main ITI Road, Aundh, Pune - 411007 |
Grievance Redressal
Level 1
- For any query/complaint, you can call at 18602666601 or mail at customer [dot] care [at] deustche [dot] bank [dot] in .
- If your query is not resolved, then you can also fill this Complaint Form .
- You can also visit your nearest branch location .
Level 2
- If your query is still not resolved within 10 working days, then you can also mail at head [dot] services [at] deutsche [dot] bank [dot] in .
Level 3
- If your query is still not resolved within 10 working days, then you can contact to nodal officer details mentioned below:
Sr No. Designation/Location Contact No. Email Address
(Deutsche Bank AG)1 Principal Nodal Officer 022-71806425 nalanda [dot] kadam [at] deutsche [dot] bank [dot] in , Nirlon Knowledge Park, B1, Off Western Express Highway, Goregaon (East), Mumbai - 400063, India. 2 Nodal Officer: Delhi / Noida / Gurgaon/Moradbad/Ludhiana 011-71109699 ankush [dot] choudhary [at] deutsche [dot] bank [dot] in Ground and 14th Floor, Hindustan Times House, 18-20, Kasturba Gandhi Marg, New Delhi - 110001. 3 Nodal Officer: Bangalore/Chennai / Salem / Vellore 080-71935501 ritesh [dot] shetty [at] deutsche [dot] bank [dot] in Floor Ground, Raheja Towers, 26-27 M G Road, Bangalore - 560001, India. 4 Nodal Officer: Mumbai/Ahmedabad/Surat/Kolkata 022-71804501 anand [dot] thomas [at] deutsche [dot] bank [dot] in Floor Ground, DB House, Hazarimal Somani Marg, Mumbai - 400001, 5 Nodal Officer: Pune/ Kolhapur / Aurangabad 020-71249010 radhika [dot] apte [at] deutsche [dot] bank [dot] in Floor Ground, Suprem, Main ITI Rd, Opp Ozone, Pune - 411007, India.
Level 4
- If your query is still not resolved within 10 working days or you are not satisfied with the resolution given by level 3, then you can contact to regional nodal officer details mentioned below:
Designation: Principal Nodal Officer
Email: pno [dot] india [at] deutsche [dot] bank [dot] in , nalanda [dot] kadam [at] deutsche [dot] bank [dot] in
Address: Deutsche Bank AG, India
Private and Commercial Clients
PO Box Number - 9094
Goregaon Post Office
Goregaon (E), Mumbai 400063.
Level 5
- If your query is not resolved within 30 working days or you are not satisfied with the resolution given by the above levels, then you can also lodge your complaint online through Complaint Management System (CMS) Portal .
Form Centre
Corporate Office
Deutsche Bank AG,
Deutsche Bank House, Hazarimal
Somani Marg Fort, Mumbai 400 001 India.
Contact No.:
022-71804999, 022-66584600, 022-61811845, 022-71811845
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