HSBC Credit Card Customer Care No. 1800 267 3456

Company Name: 
Toll free Number(s): 
  • 1800 267 3456 (For Personal Banking/Credit Cards/Unauthorised Transaction, Mon-Fri, 6:30 am-8:30 pm)
  • 1800 121 2208 (Alternate No. For Personal Banking/Credit Cards, Mon-Fri, 6:30 am-8:30 pm)
  • 1800 120 4722 (To Report Lost Debit Cards/Cheque Book/Unauthorised Transaction, 24x7)
  • 1800 121 4015 (For Card Activation)
All India Number(s): 
  • 86558 58111 (For WhatsApp Support)

IVRS Menu

IVRS Menu: 1800 267 3456
IVRS Menu: 1800 121 4015

Select your preferred language

  • Press *: To report a lost or stolen card, cheque book or suspected unauthorised transaction on your card or account
    • Press 1: To report a lost or stolen or misuse of your credit card
    • Press 2: To report a lost or stolen or misuse of your debit card or to report an unauthorised transaction on your account
    • Press 3: To report a lost or stolen or misuse of your cheque book
  • Press #: To become a HSBC customer or to know your application status
    • Press 1: To check the status of your new card application
    • Press 2: For personal loan application status
    • Press 3: For rate enquiry
    • Press 4: To apply for a new product
    • Press 0: If you are an existing customer

Select your preferred language

  • Press 1: To activate your credit or debit card
  • Press 2: To create or reset your credit card PIN
  • Press 3: To create or reset your debit card PIN
  • Press 4: To create or reset your phone banking PIN

Email

  • cardsupport [at] hsbc [dot] co [dot] in (For Credit Card Query)

Important Links

To Block or Hotlisting

  • By Contact No: You can call at 18002673456, 18001212208
    International : +91-40-65118002, +91-22-71728002
  • By Email: You can also send an email to cardsupport [at] hsbc [dot] co [dot] in
  • By App: You can block your credit card through iOS and Android app.
    Log in → Manage Cards →Select your Credit Card → Report Lost/Stolen Card → Confirm

Customer Support Contacts

Timing: 6:30am-8:30pm

Sr.No. Resident Customers Contact No.
1 HSBC Personal Banking / Credit Cards (Within India) 18002673456, 18001212208
2 HSBC Personal Banking / Credit Cards (From Overseas) +91-40-65118002, +91-22-71728002

Grievance Redressal

  • For any query/complaint, you can contact at 18002673456 or mail at cardsupport [at] hsbc [dot] co [dot] in
  • You can also lodge your complaint online through the Complaint Form .
  • For any credit card transaction dispute, you can submit your complaint online through this Form .
  • For more information about the complaint procedure, please read .

Download Forms

Parent Article: 

Comments

Closure of Credit Cards

Dear Si/Madam,

This is to inform you that please close and block credit cards under my name as I do not use them any more.

Main Card ending with 4398 (Vikas Keshav Mishra)
Add on Card ending with 4985 (Neha Mishra)

Kindly do the needful asap.

Regards, Vikas