IVRS Menu: 1800 267 3456
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- Press *: To report a lost or stolen card, cheque book or suspected unauthorised transaction on your card or account
- Press 1: To report a lost or stolen or misuse of your credit card
- Press 2: To report a lost or stolen or misuse of your debit card or to report an unauthorised transaction on your account
- Press 3: To report a lost or stolen or misuse of your cheque book
- Press #: To become a HSBC customer or to know your application status
- Press 1: To check the status of your new card application
- Press 2: For personal loan application status
- Press 3: For rate enquiry
- Press 4: To apply for a new product
- Press 0: If you are an existing customer
Email
- cardsupport [at] hsbc [dot] co [dot] in (For Credit Card Query)
Important Links
Contact Centre
Timing: 6:30am-8:30pm
| Sr.No. |
Resident Customers |
Contact No. |
| 1 |
HSBC Personal Banking / Credit Cards (Within India) |
18002673456,
18001212208 |
| 2 |
HSBC Personal Banking / Credit Cards (From Overseas) |
+91-40-65118002,
+91-22-71728002 |
SMS Service
- SMS BLOCK <space>HSBC<space><last four digits of your card number> to 575750 from your registered mobile number.
Grievance Redressal
- For any query/complaint, you can contact at 18002673456 or mail at cardsupport [at] hsbc [dot] co [dot] in
- If your query is not resolved, then you can also fill the forms given below:
Comments
Closure of Credit Cards
Dear Si/Madam,
This is to inform you that please close and block credit cards under my name as I do not use them any more.
Main Card ending with 4398 (Vikas Keshav Mishra)
Add on Card ending with 4985 (Neha Mishra)
Kindly do the needful asap.
Regards, Vikas