Nainital Bank Customer Care No. 080-6984 0140

Organization:

Nainital Bank

Toll free Number(s):

1800 180 4031 (For ATM/Unauthorised/Fraudulent Transactions Complaint, 24x7)
1930 (For Cyuber Crime Helpline)

All India Number(s):

080-6984 0140 (For Queries/Feedback/Complaint, 10am-6pm)

Website:

Official Website

iOS App:

NAINI NEO

Android App:

NAINI NEO: Nainital Bank App

IVRS Menu : 080-6984 0140

Press 1: For unauthorization transaction complaint.
Press 2: For ATM related complaint.
Press 3: For enquiry.
Press 4: For complaint or feedback.

Important Links

Important Contact Details

Sr. No.	Service	Contact Details
1	For Internet Banking	netbanking [at] nainitalbank [dot] co [dot] in
2	Block Debit card	18001804031, 05946-250152, atmhelpdesk [at] nainitalbank [dot] co [dot] in
3	For Phone Banking	mbshelpdesk [at] nainitalbank [dot] co [dot] in

Mobile Banking Keywords

Non Finanial Transaction

Send SMS to 9219510023 from your registered mobile number.

Sr. No.	Services	Keyword
1	Know your MMID	MMID<16 Digit Account Number >
2	Cancel MMID	CANCELMMID < 16 Digit Account Number>
3	Generate MPIN	GMPIN <MMID> <16 digit Account Number> <Validation Data> <New MPIN>
4	Mini statement-IMPS	ST < 16 Digit Account Number>
5	Transaction Inquiry - IMPS	INQ <Ref Number>
6	Balance Inquiry	BAL <16 Digit Account Number>
7	Mini statement-CBS	MINI <16 Digit Account Number>

Financial Transaction

Sr. No.	Services	Keyword
1	P2P (Person to Person)	IMPS <Beneficiary Mobile No> <Beneficiary MMID> <Transaction Amount> <MPIN> <Last 3 digit of Remitter MMID> < Remark >
2	P2A (Person to Account)	IMPS <Beneficiary Account No> <Beneficiary IFSC> <Account Type> <Transaction Amount> <MPIN> <Last 3 digit of Remitter MMID> < Remark >

Regional Offices/Division Contact Details

Sr No.	Region	Contact No.	Email	Address
1	Central Internal Audit Division, Haldwani	05946-250321	hohaldwani [at] nainitalbank [dot] co [dot] in	Regional Office - Haldwani, Opp. Session Court, Next To Jewer, Nainital Road, Haldwani, Uttarakhand - 263139
2	Regional Office, Delhi	0120-2401083	rodelhi [at] nainitalbnak [dot] co [dot] in	4th Floor, Uprnn Building, C-20 / 1a / 7, Sector 62, Noida, Uttar Pradesh - 201309
3	Regional Office, Haldwani	05946-250321	rohaldwani [at] nainitalbank [dot] co [dot] in	Regional Office - Haldwani, Opp. Session Court, Next To Jewer, Nainital Road, Haldwani 263139
4	Regional Office, Dehradun	0135-2761802	rodehradun [at] nainitalbank [dot] co [dot] in	First Floor, Commercial Complex-49, Indira Nagar, Vasant Vihar Dehradun, Uttarakhand - 248 001
5	Naini Loan Point, Delhi Region	0120-2401085	nlp [dot] delhi [at] nainitalbank [dot] co [dot] in	4^th Floor, Uprnn Building, C-20 / 1a / 7, Sector 62, Noida, Uttar Pradesh - 201309
6	Naini Loan Point, Haldwani Region	05946-250321	nlp [dot] haldwani [at] nainitalbank [dot] co [dot] in	Regional Office - Haldwani, Opp. Session Court, Next To Jewer, Nainital Road, Haldwani 263139
7	Naini Loan Point, Dehradun Region	7055101630	nlp [dot] dehradun [at] nainitalbank [dot] co [dot] in	Regional Office, First Floor, Commercial Complex-49, Indira Nagar, Vasant Vihar Dehradun, Uttarakhand - 248 001
8	Naini Loan Point, Lucknow	0522-2231981	nlp [dot] lucknow [at] nainitalbank [dot] co [dot] in	T.N.Road, Near Hazratganj, Lucknow - 226001 (U.P.)
9	Staff Training Centre (STC), Haldwani	05946-250321	stc [at] nainitalbank [dot] co [dot] in	Regional Office - Haldwani, Opp. Session Court, Next To Jewer, Nainital Road, Haldwani 263139

Grievance Redressal

Level 1

For any query/complaint, you can contact at 080-69840140 or you can also visit the nearest Branch Loctaion .
For ATM/ Mobile banking grievance, you can lodge your complaint online through this Portal .

Level 2

If your query is not resolved, then you can contact the Regional Nodal Officer details given below:

Sr. No.	Region	Contact No.	Email	Address
1	Haldwani Region	05946-360483	rohaldwani [at] nainitalbank [dot] co [dot] in	Opposite Sessions Court Nainital Road, Haldwani 263139 District Nainital, Uttarakhand
2	Dehradun Region	0135-2761103	rodehradun [at] nainitalbank [dot] co [dot] in	Cliff Tower, First Floor, Commercial Complex, 49, Indira Nagar, Near Asian School, Vasant Vihar, Dehradun, Uttarakhand - 248001
3	Delhi Region	9870398867	rodelhi [at] nainitalbank [dot] co [dot] in	4^th Floor, C-20 / 1A / 7, UPRNN Building, Sector 62, Noida, Distt. Gautam Budh Nagar, Uttar Pradesh - 201309

Level 3

If your query is not resolved or you are not satisfied with the resolution given in level 2, then you can contact the Principal Nodal Office details given below:
Contact No.: 05942-238237
Email: complaints [at] nainitalbank [dot] co [dot] in
Address: The Nainital Bank Limited,
Head Office Seven Oaks Building Mallital,
Nainital, Uttarakhand - 263001

Level 4

If your query is still not resolved, or you are not satisfied with the resolution given, then you can lodge your complaint online through Address And Area of Operation of RBI Ombudsman or through Complaint Management System (CMS) Portal .

NEFT/ RTGS Customer Facilitation Centres

Contact No.: 0120-2401089
Email: rtgshelpdesk [at] nainitalbank [dot] co [dot] in

Forms Center

Offices Address

Contact No: 05942-239280 (Same For All)

Sr. No.	Office	Address (The Nainital Bank Limited)
1	Registered Office	GB Pant Road Malli Tal Naini Tal-263001
2	Head Office	Seven Oaks Building Mallital, Nainital Uttarakhand - 263001

India Customer Care