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FatakPay Loans Customer Care No. 92402 71272

Updated on Tuesday, 19 May 2026 - 5:50pm
All India Number(s): 
  • 92402 71272 (For Customer Support)
  • 99871 78747 (Alternate Customer Support)
Website: 
Official Website
iOS App: 
FatakPay
Android App: 
FatakPay : Loans & Investments

IVRS Menu: 92402 71272 / 99871 78747

Select your preferred language

  • Press 1: If you are a new customer
    • Press 1: To know information about our project eligibility criteria
    • Press 2: To know about interest rate and fees charge
    • Press 3: To know information about how to apply for a loan
    • Press 4: For assistance with app installation or the registration process
    • Press 5: For disbursement related issue
  • Press 2: If you are an existing customer
    • Press 1: For disbursement related issue
    • Press 2: For repayment related issue
    • Press 3: For account related issue

After selecting, your call will be forwarded to the customer care executive

Email

  • help [at] fatakpay [dot] com (For Customer Support)

Important Links

For Complaint

Level 1

  • For any query/complaint, you can contact to the customer support through the details given below:
    Contact No.: 9987178747, 9240271272
    Email: help [at] fatakpay [dot] com
    Timing: Mon-Fri, 10am-6:30pm

Level 2

  • If your complaint is not resolved within 7 days, then you can contact to the grievance redressal officer through the details given below:
    Contact No.: 9076096209, 7969699883
    Email: escalation [at] fatakpay [dot] com

Level 3

  • If your complaint is still not resolved within 14 days, then you can contact the nodal officer through the details given below:
    Contact No.: 9076095809, 7969699881
    Email: grievance [at] fatakpay [dot] com

Level 4

NBFC's Partners Contact Details

Sr.No. Name Contact No. Email Address
1 FDPL Finance Pvt Ltd 9076058709, 7969699880 escalation [at] fdplfinance [dot] com FDPL Finance Pvt Ltd Office Number 623, 6th floor, B-Wing, Chintamani Plaza Andheri-Kurla Road, Near Western Express Metro Mumbai - 400053, Maharashtra, India
2 Apollo Finvest (India) Limited 7700986861 grievanceredressal [at] apollofinvest [dot] com , compliance [at] apollofinvest [dot] com Apollo Finvest (India) Ltd, 301, Plot No. B-27, Commerce Centre Off New Link Road Near Morya Hou
3 Pahal Financial Services Private Limited 1800120123400, 02717-479169 cgrm [at] pahalfinance [dot] com Pahal Financial Services Private Limited 7th Floor, Binori B Square - 2, Opp. Hathising Ni Vadi, Ambli-Iscon Road, Ahmedabad - 380054
4 Usha Financial Services Limited 18001032348, 8595669764 grievance [at] ushafinancial [dot] com Usha Financial Services Limited, 3rd floor, Plot No 40, Near Wave Cinema, Kaushambi, Ghaziabad, Uttar Pradesh, India, 201010
5 Hari and Company Investments Madras Private Limited (Vivriti Capital) 044-40074800, 044-40074801 grievanceredressal [at] vivriticapital [dot] com , ajitkumar [dot] menon [at] vivriticapital [dot] com Hari and Company Investments Madras Private Limited (Vivriti Capital Ltd.) Prestige Zackria Metropolitan, No.200/1-8 8th Floor, Block 1, Anna Salai Chennai - 600002, Tamil Nadu, India
6 Utkarsh Small Finance Bank Limited 0542-7109524 customercare [at] utkarsh [dot] bank , nodalofficer [dot] digi [at] utkarsh [dot] bank Utkarsh Tower NH-31 (Airport Road) Sehmalpur Kazi Sarai, Haruha Varanasi, Uttar Pradesh, 221105

Office Addresses

Sr.No. Office Address
(Fatakpay Digital Private Limited)
1 Corporate Office Office no 623, 6th floor, Chintamani Plaza, B- wing, Andheri - Kurla Rd, Near Western Express Metro, Andheri East, Mumbai 400099
2 Branch Office (Bhandup West) Der Deutsche Parkz, Office number 23, 2nd floor, Subhash Nagar Rd, Near Nahur Station, Bhandup West, Mumbai, Maharashtra 400078
3 Branch Office (Andheri East) Office no 323, 3rd floor, Chintamani Plaza, B- wing, Andheri - Kurla Rd, Near Western Express Metro, Andheri East, Mumbai 400099

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