Utkarsh Small Finance Bank Customer Care No. 1800 123 9878

Organization:

www.utkarsh.bank

Toll free Number(s):

1800 123 9878 (For Customer Support)
1800 208 1788 (Alternate Customer Support)

All India Number(s):

95069 41111 (For WhatsApp Banking)

Website:

Official Website

iOS App:

Utkarsh Mobile

Android App:

Utkarsh Mobile

IVRS Menu: 1800 123 9878

Select your preferred language

Press 1: To report lost of card or block the card.
Press 2: For loan account related query.
Press 3: For saving, current and deposit account related query.
Press 4: For enhance card security.
Press 5: For any other information.

Email

customercare [at] utkarsh [dot] bank (For Customer Care)
communications [at] utkarsh [dot] bank (For General Query)

Important Links

Important Contact Details

Sr No.	Service	Contact No.	Email
1	Credit Card Support	18003093665	creditcards [at] utkarsh [dot] bank
2	Supercard Support	18003097986	supercard [at] utkarsh [dot] bank
3	For Debit Card Related Query	18001806878

Grievance Redressal

Level 1

For any query/complaint, you can contact at 18001239878 or mail at customercare [at] utkarsh [dot] bank
You can also visit to your nearest Branch Location .
You can also fill this Forms:
- Complaint Form
- Report Unauthorised Transaction Complaint

Level 2

If your query is not resolved, then you can also contact to the Zonal Officers details mentioned below:
Timings: Mon-Sat, 9:30am-6:30pm

Sr No.	Zone	Name	Contact No.
1	East and West	Saptadeep Guha	9151037405
2	North and South	Abhishek Verma	9151037372

Level 3

If your query is not resolved then you may also contact to the nodal officers at the details given below:
Contact No.: 0542-7109115 (Mon-Sat, 9:30am-6:30pm)
Email: pno [at] utkarsh [dot] bank , nodal [dot] officer [at] utkarsh [dot] bank

Level 4

If you are still not satisfied with the resolution given at the above levels, then you can also lodge your complaint online through Address And Area of Operation of RBI Ombudsman .

Doorstep Banking Branches

Officer Contacts

Sr.No.	Designation	Contact No.	Address
1	Head Operations & Administration (Registered Office), MD & CEO (Registered Office)	0542-2984410	Utkarsh Tower, NH -31 (Airport Road), Sehmalpur, Kazi Sarai, Harhua, Varanasi - 221105, Uttar Pradesh
2	Executive Director (Zonal Office), Head Product - Liabilities (Zonal Office)	0542-2984410	Rupa Sapphire, 21^st Floor, Plot No.12, Sector 18,Sion - Panvel Ex-pressway, Sanpada, Navi Mumbai - 400705.

Download Forms

Registered Office

Utkarsh Small Finance Bank Ltd.,
Utkarsh Tower, NH-31 (Airport Road), Sehmalpur,
Kazi Sarai, Harhua, Varanasi, PIN - 221105, Uttar Pradesh
Contact No.: 0542-6134000, 0542-6135000

India Customer Care