Kshema General Insurance Customer Care No. 1800 572 3013

Email

• customer [dot] support [at] kshema [dot] co (For Customer Care)
• info [at] kshema [dot] co (For General Query)

Important Links

• Contact Form
• For Unclaimed Deposit
  

For Claim

• For any query/complaint related to claim process you can call at 18005723013 or mail at customer [dot] support [at] kshema [dot] co , info [at] kshema [dot] co .
• You can also fill this Claim Intimation Form .
• For more information about claim process, please read .

For Complaint

Level 1:

• For any query/complaint you can call at 18005702998 (8am-8pm, All Days) or mail at grievance [dot] cell [at] kshema [dot] co .
• Senior Citizens can contact at customer support numbers or mail at complaints [dot] seniorcitizens [at] kshema [dot] co .
• You can also fill this Grievance Form .
• You will receive a response/resolution within 14 days.

Level 2:

• If your query is not resolved or you are not satisfied with the resolution provided at Level 1 then you can escalate the issue to the Grievance Redressal Officer at the details given below:
  Contact No.: 040-69134465
  Email: gro [at] kshema [dot] co , ajinkya [dot] k [at] kshema [dot] co
  Address: Kshema General Insurance Limited
  Unit No. O-456, 4^th Floor, Wing-A, Boulevard,
  Opposite to Vijay Sales, Cannaught Road, Pune. Maharashtra - 411011

Level 3:

• If your query is still not resolved, you can lodge your complaint online through Bima Bharosa , Insurance Regulatory and Development Authority of India (IRDAI) or visit to Council for Insurance Ombudsman (CIO) Centres .

Crop Insurance (PMFBY) Office Addresses

Office Addresses

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