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• Press 1: For rooftop sales
• Press 2: For rooftop services
• Press 3: For other solar products and services

For TPREL

Level 1:

• For any query/complaint, you can contact at the Customer Support Team.
• You can also fill out this Complaint Form .
• You can also contact at the Customer Service Executives details are given below:
  

  Sr No.	Location	Name	Contact No.	Email
  Name: Mr. Sainath Bhukya Contact No.: 9121995384 Email: customersupportsquad [at] tatapower [dot] com , bhukya [dot] sainath [at] tatapower [dot] com
  North
  1	North 1 - Based out of Leh , Ladak	Mr Deldan Namgyal	9622380731	deldan [dot] namgyal [at] tatapower [dot] com
  2	North 2 - Based out of Srinagar Jammu & Kashmir	Mr.Yasir Aziz	9682312548	yasir [dot] aziz [at] tatapower [dot] com
  3	North 3  -Based out of Punjab	Mr. Sharma Arun	9971946222	arun [dot] sharma [at] tatapower [dot] com
  4	North 4  -Based out of Delhi Delhi, Himachal Pradesh,Uttarakhand,Haryana	Mr. Hemant Rao	9711786081	hemant [dot] rao1 [at] tatapower [dot] com
  5	North 5  -Based out of Jodhpur Rajasthan	Mr. Hemant Rao	9711786081	hemant [dot] rao1 [at] tatapower [dot] com
  6	North 4  -Based out of Bhopal Madhya Pradesh	Mr. Pandharipande Prathamesh	9910059327	p [dot] pandharipande [at] tatapower [dot] com
  7	North 4  -Based out of Lucknow Uttar Pradesh	Mr Harsh Bhandu	8987046114	harsh [dot] bandhu [at] tatapower [dot] com
  East
  8	East 1 - Based out of Kolkata will take care of West Bengal, Andaman Nicobar & Sikkim	Mr. Biswajit Mandal	9836108018	biswajit [dot] m [at] tatapower [dot] com
  9	East 2 - Based out Jamshedpur handling Jamshedpur	Mr. Raman Kumar Yadav	7062280704	ramankumar [dot] yadav [at] tatapower [dot] com
  10	East 3 - Based out of Jamshedpur handling Bihar	Mr. Banti Kumar	9504453667	banti [dot] kumar [at] tatapower [dot] com
  11	East 4 - Based out of Jorhat Assam  will take care North East States( Assam, Tripura, Meghalaya, Arunachal Pradesh, Mizoram, Manipur, Nagaland)	Mr.Manna Arup	9382422612	arup [dot] manna [at] tatapower [dot] com
  12	East 5 - Based out of Kalinganagar  Orissa	Mr. Manmath Behera	7008598040	manmath [dot] behera [at] tatapower [dot] com
  13	East 6 - Based out Raipur handling Chattisgarh	Mr. Chintakrinda Durga Prasad	9177226316	durgaprasad [dot] c [at] tatapower [dot] com
  14	East 7 - Based out of Jamshedpur Handling Jharkhand (Excluding Jamshedpur)	Mr. Biswajit Mandal	9836108018	biswajit [dot] m [at] tatapower [dot] com
  West
  15	West 1 - Based out of Pune All Western states	Mr. Dilip Chopade	9822787104	dilip [dot] c [at] tatapower [dot] com
  16	West 2 - Based out of Pune All Western states	Mr. Suraj Chandangiriwar	9511864851	suraj [dot] chandangiriwar [at] tatapower [dot] com
  17	West 4 - Based out of Surat Handling Gujarat	Mr. Piyush Thakre	7219585619	piyush [dot] thakre [at] tatapower [dot] com
  18	West 4 - Based out of Ahmedabad Handling Gujarat	Mr. Jigar kamdar	9033508898	jigar [dot] kamdar [at] tatapower [dot] com
  South
  19	South 1 Based out of Coimbatore Handling Tamilnadu except Madurai	Mr. Balasubramanian	9789114265	balasubramanian [dot] s [at] tatapower [dot] com
  20	South 2 Based out of Madurai Handling Tamilnadu	Mr. Satheesh Kumar	8220422862	satheesh [dot] kumar [at] tatapower [dot] com
  21	South 3 - Based out of Hyderabad Handling Andhra Pradesh & Telangana	Mr. Choppara Manikanta	6303658449	manikanta [dot] choppara [at] tatapower [dot] com
  22	South 4 - Based out of Bengaluru Handling Karnataka	Mr. Kesari Rufin	9995601442	rufin [dot] kesari [at] tatapower [dot] com
  23	South 5 - Based out of Hubli	Mr. Shashi Kumar	9482943292	shashikumar [at] tatapower [dot] com
  24	South 6 - Based out of Cochin Handling south & Central Kerala Region	Mr.Ajay Babu	9633680369	ajay [dot] babu1 [at] tatapower [dot] com
  25	South 7 - Based out of Calicut Handling North Kerala Region	Mr.Ajay Raj	9946609608	ajay [dot] rajp [at] tatapower [dot] com

Level 2:

• If your query is not resolved, then you can contact at the details given below:
  

  Sr No.	Zone	Location	Name	Contact No.	Email
  Name: Mr. Jerry Jesudas Contact No.: 9535588744 Email: customersupportsquad [at] tatapower [dot] com , jesudafj [at] tatapower [dot] com
  1	North	Based out of Leh , Ladak, Jammu & Kashmir, Punjab, Delhi, Himachal Pradesh, Uttarakhand, Haryana, Jodhpur, Bhopal, Lucknow	Mr. Hemant Rao	9711786081	hemant [dot] rao1 [at] tatapower [dot] com
  2	East	Based out of Kolkata will take care of West Bengal, Andaman Nicobar, Sikkim, Jamshedpur, Bihar, Assam, Tripura, Meghalaya, Arunachal Pradesh, Mizoram, Manipur, Nagaland, Kalinganagar, Raipur, Jamshedpur	Mr. Biswajit Mandal	9836108018	biswajit [dot] m [at] tatapower [dot] com
  3	West	Based out of Pune, Surat, Ahmedabad	Mr. Dilip Chopade	9822787104	dilip [dot] c [at] tatapower [dot] com
  4	South	Based out of Hyderabad, Coimbatore, Madurai, Telangana, Bengaluru, Hubli, Cochin, North Kerala Region	Mr. Balasubramanian	9789114265	balasubramanian [dot] s [at] tatapower [dot] com

Level 3:

• If your query is still not resolved, then you can contact the Group Head - Customer Service details are given below:
  Name: Mr. Balasubramanian
  Contact No.: 9789114265
  Email: balasubramanian [dot] s [at] tatapower [dot] com 

Level 4:

• If your query is still not resolved or you're not statisfied with the resolution given above, then you can contact the Head of Department (HOD) details are given below:
  Name: Ms. Boppana Rohini
  Contact No.: 080-67773688
  Email: rohini [dot] boppana [at] tatapower [dot] com      

For Solar Rooftop Post/Pre-Commissioning Support (Installation, Commissioning, Subsidy Issues)

Level 1:

• For any query/complaint you can contact at details given below:
  Contact No.: 18002577777 (Mon-Sun, 8am-8pm)
  Email at care [at] tatapower [dot] com
• Your query will be resolved with in 2 hours.

Level 2:

• If your query is not resolved then you can contact at details given below:
  Contact No.: 080-67772552 (Mon-Fri, 9am-5pm)
  Email at customersupportsquad [at] tatapower [dot] com
• Your query will be resolved within 1 business days

Level 3:

• If your query is still not resolved or you're not statisfied with the resolution given above, then you can contact at the details given below:
  Contact No.: 080-67773688 (Mon-Fri, 9am-5pm)
  Email at rohini [dot] boppana [at] tatapower [dot] com
• Your query will be resolved within 3 business days

For Solar Pumps Support

Level 1:

• For any query/complaint you can contact at details given below:
  Contact No.: 18002577777 (Mon-Sun, 8am-8pm)
  Email at care [at] tatapower [dot] com
• Your query will be resolved with in 2 hours.

Level 2:

• If your query is not resolved then you can contact at details given below:
  Email: arpit [dot] gupta [at] tatapower [dot] com (Mon-Fri, 9am-5pm)
• Your query will be resolved within 1 business days

Level 3:

• If your query is still not resolved or you're not statisfied with the resolution given above, then you can contact at details given below:
  Email: shashikant [dot] mishra [at] tatapower [dot] com (Mon-Fri, 9am-5pm)
• Your query will be resolved within 2 business days