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City Union Bank (CUB) Credit Card Customer Care No. 1800 120 5000
Updated on Saturday, 28 March 2026 - 9:54am
Email
Toll free Number(s):
- 1800 120 5000 (For Customer Care/Transaction Monitoring, 24/7)
All India Number(s):
- 044-7122 5000 (For Phone/WhatsApp Banking/Transaction Monitoring, 24/7)
- 044-4816 3640 (For Transaction Monitoring, 24/7)
- 92 781 77 444 (Missed Call No. For Balance Enquiry)
- 92 781 77 555 (Missed Call No. For CUB Wallet)
Website:
Official Website Android App:
iOS App:
Note:
For more information about City Union Bank credit card, please visit SBI Credit Card .
IVRS Menu :1800 120 5000 / 044-7122 5000
- Press 1: For current, savings deposit account and all loan enquiries.
- Press #: To report a lost or stolen card or an unauthorized transaction.
- Press 2: If you are a non-ATM customer.
- Press 4: To know about new product rates and offering.
- Press 5 : To speak to Customer Care Executive.
- Press 2: For credit card services.
- creditcardsupport [at] cityunionbank [dot] in (For Customer Support)
Important Links
To Block or Hotlisting
- Note: City Union Bank (CUB) credit cards in partnership with SBI Card for credit cards, please visit SBI Credit Cards for more information.
- By SBI Contact No: You can call at customer care 18001801290, 18601801290, 18605001290, 39020202 (Prefix your local STD code) .
SMS Service
- To block your UPI,Net/Mobile banking Send SMS BLOCK [Customer ID] to 8742903939 from your registered mobile number
Important Contact Details
| Sr No. | Service | Contact Details |
|---|---|---|
| 1 | Transaction Monitoring | 011-40715246, 011-40715245, 044-48163640 |
| 2 | NRI Services | nri [at] cityunionbank [dot] com |
| 3 | Download CUB Wallet instantly by giving a missed call | 9278177555 |
| 4 | Customer Care | customercare [at] cityunionbank [dot] com |
Grievance Redressal
- For any query/complaint you can contact at grievance redressal officer at the details given below:
Contact No.: 0435-2402322
Email: complaints_grievances [at] cityunionbank [dot] in
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