Email

• customercare [at] liquiloans [dot] com (For Customer Care)
• info [at] liquiloans [dot] com (For General Query)

Important Links

• Contact Form
• Frequently Asked Questions

Refund And Cancellation

• For any query related to refund and cancellation, you can contact at the details given below:
  Email: info [at] liquiloans [dot] com , customercare [at] liquiloans [dot] com
• Cancellation request can be made within 24 hours of agreement.
• Refund will be processed within 2-4 weeks.
• For more information, please read .

For Complaint

Level 1

• For any query/complaint, you can contact at the details given below:
  Contact No.: 022-47779520 (Mon-Fri, 10am-7pm)
  Email: customercare [at] liquiloans [dot] com
• Your complaint will be resolved within 5 business days.

Level 2

• If your complaint is not resolved, then you can contact at support [at] liquiloans [dot] com .
• Your complaint will be resolved within 10 business days.

Level 3

• If your complaint is not resolved, then you can contact the grievance redressal officer through the details given below:
  Contact No.: 022-47779519
  Email: grievances [at] liquiloans [dot] com
• You complaint will be resolved within 7 working days.

Level 4

• If your complaint is still not resolved within 30 days then, you can also register your complaint to the Non-Banking Financial Company (NBFC) Ombudsman through the details given below:
  Email: crpc [at] rbi [dot] org [dot] in
  Address: Centralised Receipt & Processing Centre,
  Reserve Bank of India, 4^th Floor, Sector 17, Chandigarh - 160017
• You can also lodge your complaint online through RBI Complaint Management System (CMS) Portal .

Corporate Office

Liquiloans,
7^th Floor, AFL House, Lok Bharati Complex,
Marol Maroshi Road, Andheri East,
Marol Naka, Mumbai, Maharashtra, India, 400059

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