Emails

• contact [at] electronicafinance [dot] com (For General Query)
• customerfirst [at] efl [dot] co [dot] in (For Support)

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Important Links

• Frequently Asked Questions
• Loan Enquiry Form
• Branch Locator

Grievance Redressal Procedure

Level 1

• If you have any query/complaint, then you can contact to the Company Customer Service Department by emailing at customerfirst [at] efl [dot] co [dot] in .

Level 2

• If you are not satisfied by the responses provided by the Company Customer Service Department in level 1, then you can contact to the Grievance Redressal Officer
  Contact No.: 020-67290726
  Email: grievance [at] efl [dot] co [dot] in
• You can also contact to the Nodal Officer.
  Contact No.: 020-67290700
  Email: nodalofficer [at] efl [dot] co [dot] in

Level 3

• If your query/complaint is not solved within a period of 1 month, then you can contact to the Reserve Bank of India.
  Contact No.: 022-23084121
  Email: dnbsmro [at] rbi [dot] org [dot] in
  Fax No.: 022-23022011
  Address: The Reserve Bank of India, Mumbai Regional Office,
  3rd Floor, RBI Building, Opposite Mumbai Central
  Railway Station, Byculla, Mumbai - 400008
• You can lodge your complaint through CMS Portal/ NBFC Ombudsman.

Corporate Office

Electronica Finance Limited,
Audumbar, 101/1, Erandwane,
Dr Ketkar Road, Pune, Maharashtra, India - 411004