Namra Finance Customer Care No. 1800 10 27626

For Complaint

Level 1:

• For any query/complaint you can contact at the details given below:
  Contact No.: 18001027626
  Email: crm [at] armanindia [dot] com , ho [at] namrafinance [dot] com
• You can also visit your nearest branch location.
• You will receive a response/resolution within 5 working days.

Level 2:

• If your query is still not resolved or you are not satisfied with the resolution provided at Level 1 then you can escalate the issue to the Principal Nodal Officers at the details given below:
  Contact No.: 079-40507000, Ext: 250
  Email: kamleshgarg [at] armanindia [dot] com
  Address: The Principal Nodal Officer, Namra Finance Limited,
  Registered Office - 502-503, Sakar - III, Opp. Old High Court, Off Ashram Road,
  Ahmedabad -380014
• You will receive a response/resolution within 10 working days.

Level 3:

• If your query is not resolved within 30 days, then you can lodge your complaint online through the details given below:
  

  Sr No.	Organization	Contact Detail	Address
  1	Microfinance Institutions Network (MFIN)	18001021080	MFIN Grievance Redressal Cell: Grievance Redressal Cell Microfinance Institutions Network (MFIN) 403 - 404, 4th floor, Emaar Palms Spring Plaza, Golf Course Road, Sector-54 Gurgaon-122003, Haryana
  2	Non-Banking Financial Company (NBFC)	079-26582357, 079-27545652, 079-27540581, Fax: 079-27541422, dosjaipur [at] rbi [dot] org [dot] in , dosahmedabad [at] rbi [dot] org [dot] in	Address 1: Reserve Bank Of India 3rd Floor, Ram Bagh Circle Tonk Road, Jaipur - 302004, Rajasthan, Address 2: Reserve bank of India Department of Supervision, 4th Floor, River Front House, Behind H.K. College, Ahmedabad-380009

Corporate Office

Namra Finance Ltd.
502-3-4, Sakar III, Opp. Old High Court,
Off. Ashram Road, Ahmedabd - 380 014 Gujarat. India
Fax: 079-27541738