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RBL Bank Credit Card Contact No. 022-6232 7777

Updated on Wednesday, 1 July 2026 - 2:27pm
Organization: 
Toll free Number(s): 
  • 1800 102 6222 (For Phone Banking/Credit Card Helpline, 24*7)
All India Number(s): 
  • 022-6232 7777 (Alternate No. For Phone Banking/Credit Card Helpline 24*7)
  • 84335 98888 (For WhatsApp Banking)
Website: 
Official Website
iOS App: 
RBL MyCard
Android App: 
RBL MyCard

IVRS Menu:

IVRS Menu: 1800 102 6222
IVRS Menu: 022-6232 7777

Select your preferred language

  • Press 2: For Credit Cards
    • Press 1: To report lost or stolen card or to report unauthorised transaction on your card
    • Press 2: For complaint
    • Press 3: For any other card related query

Select your preferred language

  • Press 2: For Credit Cards
    • Press 1: To generate or reset your credit card pin or to switch on or off your card transaction setting
    • Press 2: To know your credit card account information
    • Press 3: To report lost, stolen card or to report any fraudulent activity on your card
    • Press 4: To request for a duplicate statement

Email

  • cardservices [at] rbl [dot] bank [dot] in (For Query/Complaint)
  • cardcancellation [at] rbl [dot] bank [dot] in (To Close Your Credit Card)

Important Links

To Report Loss or Unauthorised Use of Credit Card

Sr.No. Service Process
1 Website Through this Form you can block or reissue your credit card by using your mobile number.
2 RBLCares Chatbot Chatbot RBLCares → Menu → Insta Services → Block and Reissue Credit Card
3 Call Helpline Numbers 18001026222 , 022-62327777 (Credit Card Helpline).
4 Email You can also send an email at cardcancellation [at] rbl [dot] bank [dot] in or cardservices [at] rbl [dot] bank [dot] in
5 Mobile Banking Use RBL MyCard App → My Account → Go to Settings → Profile Settings → Report Dispute or Fraud → Fraud → Block/Replace Card.
6 SMS Send SMS "BLKRBL" <last two digits of your card> to 9223366333
7 WhatsApp Banking Send "Hi" to 8433598888 → Credit Card Services → Services → Switch-off Card Transactions.

SMS Service

Send SMS to 9223366333 from your registered mobile number.

Sr. No. Service Keyword Example
1 Permanently Block Your Credit Card BLOCKCC <Last 2 Digits of Credit Card Number> BLOCKCC 21
2 Permanently Block and Replace Your Credit Card BLKRPL <Last 2 Digits of Credit Card Number> BLKRPL 21
3 Replace Your Credit Card REPLACE <Last 2 Digits of Credit Card Number> REPLACE 21

Important Contact Details

Sr.No. Service Contact Detail
1 For RBL Bank Commercial Cards 022-62327777,

corporatecard [dot] support [at] rbl [dot] bank [dot] in
2 For Customer Care/Complaints customercare [at] rbl [dot] bank [dot] in
3 For Supercard Queries supercardservice [at] rbl [dot] bank [dot] in
4 To Report Fraud reportfraud [at] rbl [dot] bank [dot] in

Grievance Redressal

Level 1:

  • For any complaint you can contact at the details given below:
    Contact No.: 022-62327777 (24 Hours Helpline)
    Email: customercare [at] rbl [dot] bank [dot] in , cardservices [at] rbl [dot] bank [dot] in
    Address: RBL Bank Limited,
    Cards Operating Centre - COC, JMD Megapolis,
    Unit No 306-311 - 3rd Floor, Sohna Road, Sector 48,
    Gurgaon, Haryana 122018
  • You can also lodge your complaint by filling this Complaint Form
  • You will receive a response/resolution within 10 days.

Level 2:

  • If your query is still not resolved, then you can contact at the details given below:
    Sr.No. Service Email
    1 General Complaints regionanodalofficer [at] rbl [dot] bank [dot] in
    2 Credit and Commercial Cards headcardservice [at] rbl [dot] bank [dot] in
  • You will receive a response/resolution within 10 days.

Level 3:

  • If your query is still not resolved at the above level, then you can contact principal nodal officer at the details given below:
    Contact No.: 022-71432700
    Email: principalnodalofficer [at] rbl [dot] bank [dot] in

Level 4:

  • If your query is not resolved within 30 working days or you are not satisfied with the resolution given, then you can Escalate your complaint to Central Banking Ombudsman at
    Contact: 14448 (9:30am-5:15pm)
    Address: Centralised Receipt and Processing Centre (CRPC),
    Reserve Bank of India, 4th Floor,
    Sector 17, Chandigarh - 160017
  • You can also lodge complaint online through RBI Complaint Management System (CMS) Portal 

Download Forms

Offices Address

Sr No. Office Address
(RBL Bank Ltd.)
2 Registered Office 1st Lane, Shahupuri, Kolhapur - 416001
3 Corporate Office One World Center, Tower 2B, 6th Floor, 841, Senapati Bapat Marg, Lower Parel (W), Mumbai - 400013
Parent Article: 
RBL Bank Customer Care No. 022-6232 7777