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SMFG Grihashakti Home Finance Customer Care No. 1800 102 1003

Updated on Sunday, 24 May 2026 - 10:42pm
Organization: 
Toll free Number(s): 
  • 1800 102 1003 (For Customer Support, Mon-Sat, 9:30am-6:30pm)
Website: 
Official Website
Android App: 
SMFG India Credit mConnect

IVRS Menu:

Please select your preferred language.

  • Press 1: If you are a new customer.
    • Press 1: To know your loan application status.
    • Press 2: For details of nearest branch.
    • Press 3: To apply for new loan.
    • Press 4: To speak to an executive
  • Press 2: If you are an existing customer.
    • Please enter LAN (Loan Application No.) or enter your registered 10 digit mobile no.

Email

  • grihashakti [at] grihashakti [dot] com (For General Query)
  • namaste [at] smfgindia [dot] com (For Complaint)

Important Links

For Complaint

Level 1:

  • For any query/complaint, you can contact at the details given below:
    Contact No.: 18001021003 (Mon-Sat, 9:30am-6:30pm)
    Email: grihashakti [at] grihashakti [dot] com
  • You can also fill this Complaint Form .
  • You will receive a response within 10 business days.

Level 2:

  • If your query is not resolved, then you can mail to officer details given below:
    Designation.: Customer Complaint Redressal Cell
    Email: ccrc [at] grihashakti [dot] com
    Address: Customer Complaints Redressal Cell (CCRC),
    SMFG India Home Finance Co. Ltd., Adani Inspire,
    Unit No. 503 & 504, 5th Floor Main Road, G Block,
    Bandra Kurla Complex, Bandra (East) Mumbai - 400051.
  • You will receive a response within 7 business days.

Level 3:

  • If your query is still not resolved, then you can contact at the details given below:
    Contact No.: 022-65483456
    Email: gro [at] grihashakti [dot] com
    Timings: 9:30am-6:30pm
  • You will receive a response within 2 business days.

Level 4:

  • If your query is not resolved within 30 days then you can lodge ypur complaint online through National Housing Bank (NHB) Portal .
  • You can also write your query to the address given below:
    Address: Complaint Redressal Cell, National Housing Bank,
    Department of Regulation and Supervision, 4th Floor,
    Core 5A, India Habitat Centre, Lodhi Road, New Delhi - 110003.

Download Forms

Office Addresses

Sr No. Name Address
(SMFG India Home Finance Co. Ltd.)
1 Registered Office Commerzone IT Park, Tower B, 1st Floor No.111, Mount Poonamallee Road, Porur Chennai, Tamil Nadu. Pincode - 600 116,
2 Corporate Office 10th Floor, Office No.101, 102 & 103, 2 North Avenue,Maker Maxity, Bandra Kurla Complex, Bandra (East), Mumbai - 400 051
3 Vikhroli Office Ground Floor, Embassy 247, Lal Bahadur Shastri Marg, Gandhi Nagar, Vikhroli (West), Mumbai, Maharashtra - 400083

Social Sites

Parent Article: 
SMFG India Credit Customer Care No. 1800 103 6001