Nexa Maruti Suzuki Customer Care No. 1800 200 6392

Organization:

Maruti Suzuki

Toll free Number(s):

1800 102 6392 (For Customer/On Road Support)
1800 200 6392 (For Contact/On Road Support)

All India Number(s):

92893 11488 (For WhatsApp Support)

Website:

Official website

iOS App:

NEXA

Android App:

Maruti Suzuki

IVRS Menu: 1800 102 6392 / 1800 200 6392

Select Your Preferred Language

Press *: To Know About Best Consumer Offers And Latest Car Launches Information
Press 0: To Listen The Main Menu
- Press 1: For On Road Assistance
- Press 2: For Sales And Service Related Complaints, Feedbacks, Enquiries And Service Booking.
- Press 3: For Suzuki Connect
- Press 4: For Maruti Suzuki Subscriber Related Enquiries
- Press 5: For Maruti Suzuki Rewards
- Press 6: For Finance Related Enquiries
- Press #: For Insurance Related Enquiries
- Press *: For Other Services, Maruti Suzuki Driving School

Email

contact [at] nexaexperience [dot] com (For General Support)

Important Links

For Complaint

Level 1:

If you have any query/complaint then firstly you have to call at 18001026392 or mail at contact [at] nexaexperience [dot] com
You can also lodge a complaint through Complaint Form

Level 2:

If your query is still not resolved or is pending you can fill this first escalation form
You can also lodge a complaint online through final escalation form

Regional Offices

Sr.No.	Location	Contact No.	Address
1	Delhi and NCR	011-46781000	1, Nelson Mandela Road, Vasant Kunj New Delhi-110070 India
2	Chandigarh	0172-2780056	SCO 39-40, Sector-8C, Madhya Marg, Chandigarh 160009
3	Lucknow	0522-4004333, 0522-4003351, 0522-4003353	4^th Floor, Summit, Plot No. TCG 3/3, Vibhuti Khand, Gomti Nagar, Lucknow - 226010
4	Panchkula	0172-2580056, 0172-2590056	1^st floor, SCO-81, Sector-5, Panchkula (Haryana) 134109
5	Jaipur	0141-2550888	1^st floor, Plot no. J-4, Belt B, VT Road, new Sanganer road, Mansarovar Scheme, Jaipur - 302020
6	Kolkata	033-25266032	Kolkata Plot No IID/15, Action Area IID, New Town, Kolkata, West Bengal -700161
7	Ranchi	0651-2563931	4^th Floor, Centro Building, 57A, Main Road, Hind Piri, Ranchi- 834001
8	Guwahati	0361-2734308, 0361-2734310, 0361-2734311, 0361-2734312	5A, 5^th floor, City Mart Shopping Mall, 724, Peace Enclave Ulubari, G S Road, Guwahati-781007
9	Bhubaneswar	0674-2914129, 0674-2914139, 0674-2914229	Utkal Signature, Unit 605 and 606 (6^th floor), NH-5, Pahal, Cuttack -Bhubaneswar Road, Bhubaneswar -752101 Odisha
10	Mumbai	-	Plot No- GEN 25 + 25 B/2, TTC Industrial Area, Pawane, Thane Belapur Road, Navi Mumbai - 400705 Maharashtra
11	Pune	020-26856037, 020-26856038, 020-26856039	708-715, 7^th floor (North Block), Sacred World, Near Shinde Chhatri, Pune 411040
12	Ahmedabad	079-40036660, 079-40036671	211-213, Iskon Mall, Above Star India Bazar Jodhpur Cross Road, Statellite, Ahmedabad - 380015
13	Indore	0731-3531333, 0731-3531380	Plot No. 5/RC, Scheme No.134, MR 10,, Indore 452010 Madhya Pradesh
14	Chennai	044-28233050, 044-28233053	10^th Floor, Block A, Global Infocity Park, No.40, Nedumchalai, Kandanchavadi, Perungudi, Chennai, Tamil Nadu - 600096
15	Bangalore	080-41120017	204, 2^nd Floor, Embassy Classic, Vittal Mallya Road Bangalore-560001
16	Cochin	0484-40118400	6^th Floor, Indicube, Prestige TMS Square, Opposite to Oberon Mall, NH-47 Bye-Pass, Padivattom, Edapally Ernakulam-682024 Kerala
17	Hyderabad	-	Unit No.903, Gowra Palladium, Survey No.83/1, Hyderabad Knowledge City, Raidurg Panmaktha Village, Serilingampally Mandal, Hyderabad - 500081 Telangana
18	Uttarakhand	0135-2738549	2^nd Floor, Divine 157, Rajpur Road, Dehradun 248001

Area Offices Address

Sr.No.	Location	Contact No.	Address (Maruti Suzuki India Ltd.)
1	Ludhiana	-	4^th Floor, SCO 16/17, Fortune Chambers, Feroze Gandhi Market, Ludhiana - 141001
2	Jammu	9622283210	Hall no: 314-315, A2,3^rd Floor, South Block, Bahu Plaza, Jammu Jammu and Kashmir - 180004
3	Agra	9799782111	Unit No. F-4, Rajendra Centre Sector-12A, Plot No. CC1, Awas Vikas Sikandra Yojna (Near Padam Plaza) Agra - 282007, Uttar Pradesh
4	Patna	-	307-308, 3^rd Floor, Vasundhara Metro Mall, Rajapurpul, East Boring canal Road, Patna,Bihar - 800001
5	Udaipur	0294-2941029	Address 302- 303, 3^rd Floor, Manglam Fun Square, Durga, Nursery Road, Udaipur, 313001
6	Raipur	0771-4039643	Office NO. 629-630, 6^th floor, Magento Offizo, Magento Mall, Labahandi Raipur - 492001 (Chattisgarh)
7	Nagpur	-	Plot No.244, 1^st floor, Narayani House, Hill Road, Dharampeth Extension, Nagpur - 440010
8	Nasik	-	202, Rushiraj Towers, Gangapur Road, Nashik - 422005
9	Surat	9644003291	304, 3^rd floor, Above TGB Restaurant Shivalik Western, Near Green Avenue Circle, PG Savani Road, Adajan, Surat - 395009
10	Coimbatore	-	Srivari Gokul Towers, East Wing, 108/3, Race Course, Coimbatore - 641018
11	Madurai	0452-4200203, 0495-2723151	3^rd Floor, Pattu Arcade, Dindigul Bypass road, Madurai, Tamil Nadu - 624001
12	Hubli	0836-4259447	TF 06,07,08, Third Floor, Stellar, Ward No. 11, CTS No. 12/B, 1B/2A, Vidyanagar, Hubli -580021
13	Trivandrum	0471-2322366	KEK Towers, 8^th Floor, Vazhuthacaud, Opp Police Head Quarters, Trivandrum - 695010
14	Vishakhapatnam	8912745299	Area Office, Door No. 10-50-58/1, 3rd Floor, Waltair Main Road, Ramnagar, Above Zudio Store, RK Estates, Visakhapatnam - 530002 Andhra Pradesh
15	Kozhikode	0495-2723151	Ground Floor, Aarpees Arcade LLP62/1800/A1, YMCA Cross Road, Kozhikode - 673001 Kerala
16	Vijayawada	-	Vaishinavi Complex, 4^th Floor, Unit 2, Opposite Executive Club, Vijayawada 530007 Andhra Pradesh
17	Siliguri	-	Siliguri Unit 401, 4^th Floor, Quantum Siliguri building, Parivahan Nagar, Matigara,Siliguri 734010
18	Bhopal	9755631555	522, 5^th Floor,Corporate Zone, Ashima Mall, Hoshangabad Road, Bhopal 462026 Madhya Pradesh
19	Mangalore	-	F-4 F-5 F 6, Classique Gate Way, First Floor, Above Ganesh Medical, Pumpwell Circle , Mangalore - 575002

Head Office

Maruti Suzuki India Limited,
1, Nelson Mandela Road, Vasant Kunj,
New Delhi - 110070 India
Contact No.: 011-46781000

Social Sites

Parent Article:

Maruti Suzuki Customer Care No. 1800 102 1800

Comments

Thu, 03/08/2023 - 9:40pm — Anonymous (not verified)

Disappointed with tha service of nexa peaks lasjan srinagar

Disappointed with the service of nexa peaks lasjan and peaks autos pvt ltd kulgam...

Wed, 30/10/2019 - 3:31pm — Amrendra Kumar Singh (not verified)

Car delivery and number plate

Hi I am amrendra Kumar Singh, my mob no- 943***6255, I ordered maruti swift on 20th march 2019 with full payment , but I got my car after 2 months on 20th mAY 2019 , from PEARLS CARS SASARAM , BIHAR. NOW it's been 6 months I didn't get my number plate. PLEASE HELP. I tried calling on customer care couple of times but it doesn't work. It is getting disconnected. PLEASE HELP ME. I HAVE TO PAY FINES BEACOUSE OF THAT.

Thu, 02/05/2019 - 5:13pm — Ajay (not verified)

Cheaters and Liars in Nexa/Acer Motors Hyderabad

Worst service. Broke my door and lock system with your service and not providing me any solution.

Mon, 04/02/2019 - 8:48pm — Ajit Ranjan (not verified)

Baleno Average problem

My car Maruti nexa baleno delta Average problem my average is 10 km per letter I’m very sad plz Please Saul my problem

Mon, 21/01/2019 - 3:56pm — Nagesh (not verified)

Suzuki s cross delivery

I took s cross delivery on 18 Jan 2019 from Varun motors nexa dear they gave me damaged and full of scratch es with full of dust inside the cabin when they gave delivery they were making urgency to take my vehicle outside' very bad experience IAM no other way except to go to consumer court to get my vehicle repaired pl don't by from nexa they are cheating people by giving old vehicles by giving discounts don't ever go to Varun motors

Thu, 15/11/2018 - 4:54pm — Deepak Mukarji (not verified)

Horrible Nexa Experience

I just bought a Maruti Suzuki Ciaz Alpha manual delivered at 6pm yesterday on Wednesday 14th November. The hybrid option does not work despite running the car for some 10-15 km. We complained to the dealers staff today ... who gave us cock-and-bull stories about engine temperatures etc. Finally someone showed up from the dealership today at 3.45pm to tell us that the dealer T R Sawhney delivered it without checking the power source for the hybrid option. Amazing. So they took it back to the garage. Then within 10 mins they call to say "now it's working". They lived to us as customers ... there was a problem they fixed after driving away with the car. Surely in 10 mins the battery could not have charged by itself. The joke begins with their triumphant return only to have to take the car away again because the hybrid option does not work.

Big mistake we made buying Maruti. This car replaced a trouble free Innova sold only because of the 10 year law. Thankfully our Fortuner is running like a dream. Never had a problem with Toyota and their bullet proof quality. We should have stuck to Toyota. Maruti Suzuki sucks.

Deepak Mukarji

India Customer Care