Netflix Customer Care No.

Updated on Thursday, 27 August 2026 - 12:20pm

Organization:

netflix.com

Toll free Number(s):

000 800 919 1743 (For Customer Support)
000 800 919 1694 (For Customer Service)
000 800 040 1843 (For General Query)

Website:

Official Website

iOS App:

Netflix

Android App:

Netflix

Email

info [at] account [dot] netflix [dot] com (For General Information)

Important Links

For Complaint

For any query/complaint related to content, you can contact to the customer support team .
You can also fill this Complaint Form .

How To Buy Netflix Subscription?

Firstly, sign up through the website or through App .
Then choose the plan you want to subscribe (monthly or yearly) .
After that, create an account by entering your email address and creating a password.
Then lastly, make the payment and simply log in to your Netflix account on your device and start watching.

How to change your Netflix plan?

Sign in to your netflix account.
Go to Account and select change plan.
Choose the plan you want.
Click continue or update.
Select confirm change to save your new plan.

Headquarters

Netflix,
11^th Floor of Godrej BKC,
Plot C-68, G-Block,
Bandra Kurla Complex, Bandra East,
Mumbai, Maharashtra, India, 400051

Social Sites

Comments

Wed, 10/06/2020 - 11:55am — Lakshmi Suresh (not verified)

Duplicate account

We are extremely disappointed with Netflix for the way they have handled an issue of duplicate account. A duplicate account with an email id unknown to us(my husband & me only users of Netflix) was generated and we were being billed twice since August 2019 till June 2020. Having realized this, I rang up the helpline. They were extremely helpful but could only refund the amount for 6 months. I requested Netflix to at least transfer the 5 months money to my currently running account which was also turned down. I further wanted to speak to the higher ups who could resolve this issue, but was of no avail.I lost an amount of Rs 3245/- for an account fraudulently generated and got no help whatsoever from Netflix.

Fri, 10/04/2020 - 9:19am — Patel dhruv (not verified)

Money back

I want my money back 650rs Yesterday my Netflix plan aromatically Renew and I don't want to continue my plan and don't want to continue Netflix my plan was automatically renewed yesterday without my permission so i want my money back and cancel my yesterday plan which was aromatically activate **

Tue, 24/03/2020 - 1:56pm — Satish Pandey (not verified)