NeoGrowth Customer Care No. 1800 419 5565

Organization:

neogrowth.in

Toll free Number(s):

1800 419 5565 (For Customer Support, Mon-Sat, 10am-6pm)

All India Number(s):

9820 655 655 (For Alternate Customer Support, Mon-Sat, 10am-6pm)

Website:

Official Website

iOS App:

NeoGrowth - Business Loans

Android App:

NeoGrowth - Business Loans

Email

helpdesk [at] neogrowth [dot] in (For Helpdesk Support)

Important Links

Branch Locator

Sr.No.	State	City	Address
East Zone
1	Jharkhand	Jamshedpur	4^th Floor, Meghdeep Building, Q Road, Bistupur, Jamshedpur - 831001
2	Odisha	Bhubaneswar	5C, 5^th Floor, Metro House, Plot no-A/410, Bani Vihar Square, Saheed Nagar, Bhubaneswar - 751007
3	West Bengal	Kolkata	Gitanjali Apartment, 8/B, Middleton Street, 3^rd Floor, Room No. 3A, Kolkata - 700071
North Zone
4	Delhi	Delhi	Building No. 17, 1^st & 2^nd Floor, West Patel Nagar, Patel Nagar, New Delhi - 110008.
5	Haryana	Panipat	1^st floor, 294 Jubin Tower, Near ICICI Bank, Beside Swastik Road, G T Road Panipat, Haryana - 132103
6	Punjab and Haryana	Chandigarh	2^nd Floor, Office No.7, S.C.O 55-56-57, Sec-8C, Chandigarh - 160008
7	Punjab	Ludhiana	Apra Towers, Cabin number 304, Basement SCO-130,31-32, Feroze Gandhi Market, Ludhiana - 141001
8	Rajasthan	Jaipur	Fortune Height Office No 403, 4^th Floor Subash Marg, C-Scheme, Jaipur - 302001
9	Rajasthan	Ajmer	Plot No. 5, LIC Colony, 3^rd Floor, Anasagar Circular Road, Vaishali Nagar, Ajmer - 305004
10	Rajasthan	Jodhpur	1^st Floor, Office no. 102 and 103, Sanskriti Tower, Near Vishal Mega Mart, 5 Devendra Singhvi Marg, Choupasni Road, Jodhpur - 342001
11	Rajasthan	Udaipur	Kalpana Business Centre, 1^st Floor, 6 Town Hall, Opp. Nagar Nigam Parking, Udaipur - 313001
12	Rajasthan	Sikar	Office No. 106-107, 1^st Floor, Murli Plaza, Rani Sati Road, Sikar 332001
13	Uttar Pradesh	Lucknow	First Floor, Block No 315, Kailash Complex (Old Name - K.S. Trident), Rana Pratap Marg, Hazrat Ganj Lucknow, Uttar Pradesh - 226001
South Zone
14	Andhra Pradesh	Vijayawada	Door No-39-10-19, 2^nd floor, Sri Surya enclave, Labbipet, Vatshari Hospital Road, MG Road, Vijayawada - 520010, (Urban), Krishna, Andhra Pradesh
15	Andhra Pradesh	Visakhapatnam	Flat No. 403, 3^rd Floor, Door No. 47-10-22, Pakki's Apartment, 2^nd lane, Dwarakanagar, Visakhapatnam - 530016
16	Andhra Pradesh	Tirupati	DR. BK Reddy Building 19-8-83, Shivaji Nagar RC Road, Tirupati - 517501
17	Karnataka	Bangalore	"Langford Avenue" bearing No.14, Langford Garden, Near Richmond Road Flyover Bangalore - 560025
18	Karnataka	Mysore	#415/B Cantour road, 1^st main road,Gokulam 3^rd stage, Mysore - 570002
19	Karnataka	Hubli	3^rd Floor, Wali Nirvana Trendwinds, Opp. Hosur Regional Bus Terminal, Vidyanagar, Hubli - 580021
20	Karnataka	Mangalore	Door no. 13-12-1394/57(1), 3^rd Floor, Ramabhavan Complex, Mangalore - 575003
21	Karnataka	Tumkur	S S Arcade, 1^st Floor, Opp Govt Polytechnic College, BH Road, Tumkur - 572103
22	Karnataka	Belgaum	2^nd Floor, Bharati Sankul, Club Rd, Beside Harsha Electronics, Belgavi - 590001
23	Karnataka	Gulbarga	Inderdas Tower, 2^nd Floor, Plot - 104, 105, Supermarket, Near Bata Showroom, Kalaburagi - 585101
24	Tamil Nadu	Chennai	3^rd Floor, South Wing, Karumuthu Centre Old door no. 499 & New door 634, Anna Salai, Teynampet Village, Chennai - 600035
25	Tamil Nadu	Coimbatore	Office No. 1940/2, 2^nd Floor, Trichy Main Road, Ramanathapuram, Coimbatore - 641045
26	Tamil Nadu	Madurai	38 & 39/2, Krishnarayar Thepakulam Street, Land mark: Behind Bandhan Bank Madurai - 625001
27	Tamil Nadu	Tirupur	2^nd floor No. 285, Bungalow Street, Avinashi - Tirupur Rd, near Yes Bank, Odakkadu, Tirupur - 641602
28	Tamil Nadu	Tiruvallur	S. No - 195/2, H.I.G. Plot no 3588, TNBH, IN .V. No - 75, Kakkalur Village, Tiruvallur 602001
29	Tamil Nadu	Tiruchirappalli	2^nd Floor, SBS Complex, D28/1, 7th cross (East), Thillai Nagar Tiruchirappalli 620018
30	Tamil Nadu	Salem	NRT Complex, 2^nd Floor, 137/2, Navalar Nedun Chezian Salai, Shevapet, Salem 636002
31	Telangana	Hyderabad	Unit No.602, 6th Floor, Lake Shore Towers, Beside Yes Bank, Raj Bhawan Road, Somajiguda, Hyderabad - 500082
West Zone
32	Maharashtra	Head Office (Mumbai)	Times Square, Tower E, 5^th Floor, Andheri-Kurla Road, Marol, Andheri East, Mumbai - 400059
33	Gujarat	Ahmedabad	305-306, Rain Drops Building, Opp. Yes Bank, C. G. Road, Ahmedabad- 380006
34	Gujarat	Baroda	1-2 units - Shop No. 122 & 123, 1^st Floor, Darshanam Galleria, Sun Pharma Rd, Baroda - 390020
35	Gujarat	Rajkot	Office No. 905, 'King's Plaza', Astron Chowk, Rajkot - 360001
36	Gujarat	Surat	212 International Trade Centre, Majuragate Char Rasta, Ring Road, Surat - 395002
37	Madhya Pradesh	Indore	108, 1^st floor Starlit Tower 29, YN Road, Indore - 452001
38	Madhya Pradesh	Bhopal	4^th Floor, Ambika Arcade, Z-19, Opposite Chetak Complex, Zone -1, Maharana Pratap Nagar, Bhopal - 462011
39	Madhya Pradesh	Gwalior	1^st Floor F-4, The Empire, 33, City Centre, Gwalior - 474011
40	Maharashtra	Borivali	Block no. 16 B - 1 Laxmi Nivas, Pai Nagar, Mandpeshwar Road, Borivali West, Near Gokul Hotel, Behind Ganjawala Apartment, Mumbai - 400092
41	Maharashtra	Nagpur	Block G, Third Floor, Gyansi Prasad Tower, NIT Plot No.222, Gokul Peth, Nagpur - 440010
42	Maharashtra	Nashik	‘Shree Ganesh Kuber’, KBT Circle, Gangapur Road, Nashik - 422013
43	Maharashtra	Pune	1^st floor, Office No. 404 & 405, Connaught Place, CTS No. 28, H. No. 25 S No. 327 Bund Garden Road, Pune - 411001
44	Maharashtra	Thane	A/103, 1^st Floor, Nagesh Co-operative society LTD, Near Aradhana Talkies, Lal Bahadur Shastri Marg, Naupada, Thane West - 400602
45	Maharashtra	Chhatrapati Sambhaji Nagar	1^st Floor, Kandi Tower, Central Wing, Jalna Road, Above Equitas Bank, Near Mondha Flyover, Chhatrapati Sambhaji Nagar - 431001
46	Maharashtra	Kolhapur	Unit No 103, 1^st Floor, Crossroad Building, Dabholkar Corner, New Shahu Puri, Kolhapur - 416001
Union Territory
47	Puducherry	Puducherry	127, 100 Feet Road, Ground Floor, Natesan Tower, Indira Gandhi Circle, Puducherry

For Complaint

Level 1

For any query/complaint, you can contact nearest branch or at the details given below:
Contact No.: 18004195565, 9820655655
Email: helpdesk [at] neogrowth [dot] in
Timing: Mon-Sat, 10am-6pm
Your complaint will be resolved within 7 days.

Level 2

If your query is not resolved, then you can contact at the details given below:

Level	Designation	Contact No.	Email	Turn Around Time
1	Manager - Customer Service	-	csmanager [at] neogrowth [dot] in	Escalation After 2 days
2	Grievance Redressal Officer	022-49219932	grievanceofficer [at] neogrowth [dot] in	Escalation After 7 days
3	Principal Nodal Officer	022-49219930	nodalofficer [at] neogrowth [dot] in	Escalation After 12 days

Level 3

If your complaint is not resolved within 30 days, then you can lodge your complaint online through
- RBI Complaint Management System (CMS) Portal
- Non-Banking Financial Company (NBFC) Ombudsman

Registered/Head Office

Neogrowth Credit Pvt. Ltd.,
Times Square, Tower E, 9^th Floor,
Andheri-Kurla Road, Marol, Andheri East,
Mumbai- 400059, Maharashtra
Email: digital [at] neogrowth [dot] in (For Partnership)