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Nagpur Metro Rail Contact No. 1800 2700 557
Updated on Monday, 2 June 2025 - 3:44pm
Organization:
Govt of Maharashtra Toll free Number(s):
- 1800 2700 557 (For Nagpur Metro Helpline, 24*7)
All India Number(s):
- 0712-255 4217 (For Contact Support)
- 86248 88568 (WhatsApp Support For Ticket Booking)
Website:
Official Website Install App
Important Links
- Contact Form
- Route Map/Fare Chart
- Metro Time Table
- FAQs Related to Ticket And Fare
- Frequently Asked Questions
SMS Service
- SMS 'Hi' to 8624888568 for Whatsapp Ticket Booking .
Train Timing
| Sr No. | Station | First Train | Last Train |
|---|---|---|---|
| 1 | Khapri | 6:00am | 10:00pm |
| 2 | Automotive Chowk | 6:00am | 10:00pm |
| 3 | Lokmanya Nagar | 6:00am | 10:00pm |
| 4 | Prajapati Nagar | 6:00am | 10:00pm |
| 5 | Sitabardi Interchange to Khapari | 6:20am | 10:15pm |
| 6 | Sitabardi Interchange to Automotive Chowk | 6:15am | 10:22pm |
| 7 | Sitabuldi Interchange to Lokmanya Nagar | 6:23am | 10:17pm |
| 8 | Sitabuldi Interchange to Prajapati Nagar | 6:15am | 10:19pm |
Emergency Contact
| Sr. No. | Service | Contact |
|---|---|---|
| 1 | Police Station | 100 |
| 2 | Fire Service | 101 |
| 3 | Medical Services | 102 |
| 4 | Ambulance | 108 |
| 5 | Disaster Management | 1077 |
For Lost and Found Query Contact
Lost And Found Cell,
Concourse Level, Jhansi Rani Metro Station,
Nagpur
Contact:18002700557, 7410004333
09.00am-06 pm (except Sundays, National Holidays, Gazetted Holidays)
For Nagpur Metro Maha Card Query
- If you have any query related to Nagpur Metro Maha Card, then you can contact to the Customer Service at 1800112211, 18004253822 or 020-26599990.
- You can apply for Nagpur Metro Maha Card by filling this Form.
- For more details about Nagpur Metro Maha Card, you can visit Maha Card.
Refund And Cancellation Query
- If you have any query/complaint related to refund or ticket cancellation, then you can contact to 022-61087551 or email at contactus [at] metrorailnagpur [dot] com .
- Your refunded amount will be creadited to your account or card.
For Complaint
- If you have any query/complaint, then you can contact to the vigilance officer:
Designation: Chief Vigilance Officer
Email: anil [dot] kokate [at] mahametro [dot] org
For Commercial And Event Query
Contact: 9307901184, 7827541313
Email:
ravi [dot] verma [at] mahametro [dot] org
Office Address
Nagpur Metro Rail Corporation Limited
Metro Bhavan,
VIP road, Near Dikshabhoomi,
Nagpur - 440010
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