Email
- commercial [at] tnstc [dot] org (For Reservation/Refund Related Queries)
Important Links
Cancellation And Refund
- For any query regarding refund, mail at commercial [at] tnstc [dot] org or tnmlcsupport [at] billdesk [dot] com with your OB Reference Number and transaction date.
- For Online reservation related query you can contact at 9513948001 or 7825812626. For bank, Billdesk refund queries, call 044-49076316, 044-49076326.
- You can also fill this Ticket Cancellation Form . E-tickets and m-tickets can be cancelled only up to 1 hour before departure.
- If your bus is cancelled by TNSTC and no alternate bus is provided, send a refund claim letter with original tickets within 15 days of journey to The Deputy Manager (Commercial), SETC, Thiruvalluvar House, No.2, Pallavan Salai, Chennai - 600002.
- For query regarding failed transaction, refund complaints, you can fill this Refund, Transaction Enquiry Form .
- Refund will be credited within 3-5 bank working days to the original payment method. If not received, raise a TDR Request within 30 days and track it using this TDR Status Form .
- For checking ticket status you can fill this Form .
For Billdesk Payment Gateway Queries (Helpdesk, 24x7)
- For queries related to any payment gateway, please call at 7305068045 or mail at support [at] basispay [dot] in .
- For Bank Queries-Billdesk , Helpdesk, you can contact at 044-49076316, 040-49076326 or mail at tnmlcsupport [at] billdesk [dot] com , pgsupport [at] billdesk [dot] com .
Regional Offices Contact Details
| Sr No. |
Office |
Designation |
Contact No. |
Mobile No. |
Email |
| 1 |
Nagercoil Region Office |
Region Office |
04652-224461, 04652-224462, 04652-224463 |
9487599100 |
tnstcngl [at] gmail [dot] com |
| 2 |
Valliyoor Branch |
Branch Manager |
04637-290364 |
9487599058 |
tnstcvlr [at] gmail [dot] com |
| 3 |
Ranithottam-I Branch |
Branch Manager |
04652-296288 |
9487599084 |
tnstcrtm1 [at] gmail [dot] com |
| 4 |
Ranithottam-II Branch |
Branch Manager |
04652-296240 |
9487599085 |
tnstcrtm2 [at] gmail [dot] com |
| 5 |
Ranithottam-III Branch |
Branch Manager |
04652-296240 |
9487599086 |
tnstcrtm3 [at] gmail [dot] com |
| 6 |
Chettikulam Branch |
Branch Manager |
04652-296789 |
9487599376 |
tnstcckm [at] gmail [dot] com |
Reservation Center Addresses
| Sr No. |
Location |
Address |
| 1 |
Nagercoil - Vadacherry |
Christopher Bus Stand, Vadaseri, Nagercoil - 629 001 |
| 2 |
Valliyoor (Nagercoil) |
S.E.T.C Reservation Counter, Muncipal Bus Stand, Valliyur |
State Express Transport Corporation Contact Detail
Location: BM Nagercoil
Contact No.:
9445014432
Pass Issuing Centre Contact Details
| Sr No. |
Location |
Contact No. |
Timing |
| Season Ticket |
| 1 |
Tenkasi |
04633-290094 |
9am-5pm |
| 2 |
Sankarankovil |
04636-290483 |
10am-5pm |
| 3 |
Papanasam |
04634-290426 |
10am-5pm |
| 4 |
Valliyoor |
04637-290364 |
10am-5pm |
| 5 |
Tisaiyanvillai |
04637-290690 |
10am-5pm |
| 6 |
Srivaikuntam |
04630-255276 |
10am-5pm |
| 7 |
Tiruchendur |
04639-290340 |
10am-5pm |
| 8 |
Thoothukudi City |
0461-2902424 |
9am-5pm |
| 9 |
Kovilpatti |
04632-290533 |
9am-5pm |
| 10 |
Vilathikulam |
04638-290277 |
9am-5pm |
| College Concession Ticket |
| 11 |
Bye Pass Branch |
0462-2908085 |
10am-5pm |
| 12 |
Tenkasi |
04633-290094 |
10am-5pm |
| 13 |
Puliyangudi |
04636-291124 |
10am-5pm |
| 14 |
Sankarankovil |
04636-290483 |
10am-5pm |
| 15 |
Papanasam |
04634-290426 |
10am-5pm |
| 16 |
Valliyoor |
04637-290364 |
10am-5pm |
| 17 |
Srivaikuntam |
04630-255276 |
10am-5pm |
| 18 |
Tiruchendur |
04639-290340 |
10am-5pm |
| 19 |
Thoothukudi City |
0461-2902424 |
10am-5pm |
| 20 |
Kovilpatti |
04632-290533 |
10am-5pm |
Address
Nagercoil City Bus Stand
NH944, Puthukudierupu, Vadasery,
Nagercoil, Tamil Nadu 629001