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Naaptol Customer Care No. 0120-678 7437

Updated on Friday, 1 December 2023 - 11:13am
Organization: 
All India Number(s): 
  • 0120-678 7437 (Call & WhatsApp Support, 10 am- 7pm)
  • 0120-676 7389 (To Orders Online)
  • 922 006 2000 (Contact Support)
Website: 
Official Website

IVRS Menu For 0120-6787437

  • Press 1: For English
  • Press 2: For Hindi

After Selected Language,

  • Press 1: For Enquiry on existing complaint.
  • Press 2: To Register a new Complaint.

Emails

  • support [at] naaptol [dot] com (Customer Support)
  • feedback [at] naaptol [dot] com (For Complaint)

Install App

Important Links

Return, Replacement & Refund

Step 1:

  • If you have any product related query complaint you can register your query by either by sending Whatsapp/Call on 0120-6787437 or send email on support [at] naaptol [dot] com .
  • You have to register complaint within 24 hours of receiving your order .

Step 2:

  • After this you have to generate pickup request through the same mode of communication given above. Pickup will be done after 4 to 5 days of request.
  • Pack the product with the original invoice/bill request and you fill Return Form & put it in the same order return box.
  • If reverse pickup not available, send the product through courier or post in the same address written in the front page of your order.

Registered Office

Number 11, Conopus,
Kabra Galaxy Star-I CHS,
Brahmand, Azad Nagar,
Thane West 400 607
Ph: 022-61275790

Social Sites

Comments

Sun, 26/02/2023 - 9:02am — Dawar (not verified)

Conplaint

I had order for slim belt and I was told that this free size but when I received the product it was too small and I lodged complaint very next day and I was told that I will be issued refund voucher. After 4/5 days no action was taken and when I called today I.e 26/03/2023 the staff refused to entertain and misbehaved with me and disconnected my call . I called again and again but same misbehaviour and nothing happened.
I wish to inform you that this is cheating but nothing. It is batter of Rs500 but that’s immaterial but you have lost the customer for ever and I will inform this on all the promotional platforms.