National Assessment and Accreditation Council (NAAC) Contact No.

Organization: 
All India Number(s): 
  • 080-2300 5192 (Helpline Number, Mon-Fri, 9:15am-5:45pm)
  • 080-2300 5193 (Alternate Helpline Number)

Email

  • helpdesk [at] naac [dot] org [dot] in (Helpldesk Support)

Important Link

Important Contact Details

Sr No. Service Contact No. Email
1 General Queries 080-23005111, 080-23005100 -
2 Call Centre/FMC 080-23005200 (Mon-Fri, 9:15am-1pm and 1:30pm-5:45pm) naacfmc [at] gmail [dot] com
3 Help Desk 080-23005194, 080-23005195 helpdesk [at] naac [dot] org [dot] in
4 Library Contact 080-23005150 -

For Complaint

Level 1:

  • If you have any query/complaint, then you can contact at the details given below:
    Contact No.: 080-23210262, 080-23210263, 080-23210264, 080-23210265, 080-23005192, 080-23005193
    Email: helpdesk [at] naac [dot] org [dot] in

Level 2:

  • If your query is still not resloved then you can escalate the issue at the details given below:
    Sr No. Service Email
    1 Institutional Information for Quality Assessment (IIQA) iiqa [at] naac [dot] org [dot] in
    2 Self Study Report (SSR) ssr [at] naac [dot] org [dot] in
    3 Annual Quality Assurance Report (AQAR) aqar [at] naac [dot] org [dot] in
    4 Technical (ICT) issues ict [at] naac [dot] org [dot] in
    5 Data Validation and Verification (DVV) dvv [at] naac [dot] org [dot] in
    6 Students Satisfaction Survey (SSS) sss [at] naac [dot] org [dot] in
    7 Peer Team Visits (PTV-HEIs) ptv [at] naac [dot] org [dot] in
    8 Finance Related Issues finance [at] naac [dot] org [dot] in
    9 Complaints and Grievances related to A&A process by HEIs ccmc [at] naac [dot] org [dot] in

Level 3:

  • If your query is still not resloved or you are not satisfied with the resolution provided at level 2 then you can mail at director [dot] sec [at] naac [dot] org [dot] in .
  • You will receive a resolution/response within 2 working days.

PIO/First Appellate Authority Contact Details

Sr No. Name Designation Contact No. Email
1 Kiran R Jere Public Information Officer 080-23005178 kiranjere [at] gmail [dot] com
2 Sujata P Shanbhag First Appellate Authority 080-23005127 sujata [dot] shanbhag [at] naac [dot] org [dot] in

Address

National Assessment and Accreditation Council
P.O.Box No. 1075, Nagarbhavi,
Opp. to NLSIU, Bangalore - 560072, Karnataka, India.
Contact No.: 080-23005238
Email: reforms [dot] support [at] naac [dot] org [dot] in
Fax: 080-23210270

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