IVRS Menu: 1800 425 5220/ 0821-252 0853
Select your preferred language.
- Press 1: To stop real-time bus arrivals.
- Press 2: For information about bus routes.
- Press 3: To ask about travel pass.
- Press 4: To report destroyed or lost items.
- Press 0: For customer care representation.
Email
- callcentre [at] ksrtc [dot] org (For Customer Support)
- customercare [at] ksrtc [dot] in (For General Query)
Important Links
Important Link
Helpline No.
| Sr No. |
Location |
Contact No. |
| 1 |
K.R.R.S.A.Nigam Urban Bus Stand |
0821-2425819 |
| 2 |
K.R.R.S.A. Reservation |
0821-2443602 |
| 3 |
K.R.R.S.A.Nigam Rural Bus Stand |
0821-2443490 |
| 4 |
Rural Transport Bus Stand |
0821-2520853 |
For Complaint and Cancellation/ Refund
- For any query/complaint, you can contact at 080-26252625 or mail at ctmopn [at] ksrtc [dot] org .
- For any query related to cancellation/refund, you can contact at 7618765800, 7618765900 or 7760990035 (Mon-Fri,10am-5:30pm, Sat,10am-1:30pm)
- For any refund claim related query, you can contact at 9449596666 and you can submit your claim within 30 days from the date of journey.
- For cancellation, you can mail at awatar [at] ksrtc [dot] org, 2 hours before the departure of service.
- Refund for cancellation will be credited within 7 working days.
- For more information, please read .
Refunds for online/ mobile bookings
Contact No.: 080-22220386 , 080-22221321 Ext. 283
Email: onlinerefund [at] ksrtc [dot] org
Timings: Mon-Fri, 10:30am-5pm, Sat, 10:30am-1pm
Address
Mysore City Bus Stand
Devaraja Mohalla, Sayyaji Rao Rd, Agrahara,
CFTRI Campus, Chamrajpura, Mysuru,
Karnataka 570001
Contact No. 0821-2520070