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Myanmar Airways Customer Care No.
Updated on Wednesday, 19 August 2026 - 5:14pm
Email
International Numbers:
+95 9 880 443 787 (For International Customer Support)
Website:
Official Website
iOS App:
MAI & AIR KBZ
Android App:
AIR KBZ & MAI - csc [at] maiair [dot] aero (For Customer Care)
- ticketing [at] maiair [dot] aero (For Ticket/Booking Related Query)
Important Links
Important Contact Details
| Sr. No. | Service | Contact Detail |
|---|---|---|
| 1 | Charter Services | charter [at] maiair [dot] com |
| 2 | Mai Xtra | +95-9-880100640, maiuabcard [at] maiair [dot] aero |
| 3 | Loyalty Program | +95-1-967 0030, +95-9-431201 59 loyalty [at] maiair [dot] aero , loyalty [at] airkbz [dot] com |
Lost/Damaged/Delayed Baggage And Refund
- For any query/complaint, you can contact at +95 9 250 864 250 or mail at bgeservices [at] maiair [dot] aero .
- In case of lost or damaged baggage, you must report the issue at the destination airport before leaving the airport.
- You can request a refund at least 3 days before travel by filling out the Refund Form .
- Refund processing may take up to 8 weeks.
- For more information, please read .
India Offices Contact Details
| Sr. No. | Office | Contact No. | Address | |
|---|---|---|---|---|
| 1 | Corporate Office - Gurugram | 0124-4595300 | anju [dot] wariah [at] sticgroup [dot] com | STIC GSA Services Pvt. Ltd., 2nd Floor, Tower C, Cyber Greens, DLF Phase 3, Gurugram, Haryana 122002 |
| 2 | Kolkata | 033-4006299, Extn.: 201 |
mai [dot] reservations [at] sticgroup [dot] com | Gooptu Villa, First Floor, 6/1A Middleton Street, Kolkata 700071, West Bengal |
| 3 | New Delhi/NCR | 0124-4595300, Extn.: 335 |
mai [dot] reservations [at] sticgroup [dot] com | G-55, Connaught Place, New Delhi 110001 |
| 4 | Chennai | 044-24330211 | chennai [at] sticgroup [dot] com | Unit Nos. 4 & 5, 1st Floor, No. 1A, Jhaver Plaza, Mahatma Gandhi Road, Nungambakkam, Chennai 600034 |
| 5 | Gaya International Airport | 9934858823 | gaya [dot] stn [at] maiair [dot] com , 8mgaya [at] gmail [dot] com | Gaya, India, Pin 823004 |
Global Offices Contact Details
| Sr. No. | Country | City | Telephone | Address | |
|---|---|---|---|---|---|
| 1 | Myanmar | Yangon (Headquarter) | 9787 | - | MAI Headquarters, International Business Center (IBC), No. 88, 11 Quarter, Pyay Road, Hlaing Township, Yangon 11051, Myanmar |
| 2 | China | Guangzhou | +86 186 884 48386 | - | Guangzhou Starbright Travel Service Co. Ltd. Room 4602-D, R&F New World Center, No. 307, Guangzhou Avenue, Yuexiu District, Guangzhou, China |
| 3 | United Arab Emirates | Dubai | +971 426 191 28 | reservation [at] newworldtravels [dot] ae | New World Travels LLC Ground Floor, Makani #2836694346, opposite Al Khaleej Centre, near Sharaf DG Metro Station, Exit 1, Al Mankhool, Dubai |
| 4 | Vietnam | Ho Chi Minh City | +84 986 05 05 44 | info [dot] vn [at] skypac [dot] co [dot] th | Skypac Aviation Co. Ltd., GSA Department 115 Vo Van Tan, Vo Thi Sau Ward, District 3, Ho Chi Minh City, Vietnam |
| 5 | Nepal | Kathmandu | +977 1 424 4232, +977 985 121 5433 | info [at] startektours [dot] com , tamrakar [dot] prasanna [at] gmail [dot] com | Startek Tours & Travels Pvt. Ltd. Teku, Kathmandu, Nepal |
| 6 | Bangladesh | Dhaka | 008 802 988 6634, 008 802 988 6635, 008 802 988 6636, 008 802 988 6637 Fax: 008 802 588 113 35 |
- | Bengal Airlift Aviation Limited, Landmark Building, 4th Floor, 12-14 Gulshan North, Circle 2, Dhaka 1212, Bangladesh |
| 7 | Germany | Friedberg | +49 603 173 7614, Fax: +49 603 172 5081 |
mai [at] apg-ga [dot] de | APG Germany GmbH, Leonhardstrasse 22, D-61169 Friedberg, Germany |
| 8 | Italy | Milan | +39 199 118 855 | mai [at] interplanet-gsa [dot] it | Interplanet S.R.L. (APG Italy), 22 Via Alserio, 20159 Milan, Italy |
| 9 | United Kingdom | England | +440 844 482 1677 | mai [at] apg-ga [dot] co [dot] uk | APG Global Associates, Axis House, 242 Bath Road, Heathrow, UB3 5AY, England |
| 10 | France | Paris | +33 153 892 808 | mai [dot] fr [at] apg-ga [dot] com | APG France, 66 Avenue des Champs-Élysées, 75008 Paris, France |
| 11 | Switzerland | Kloten | +410 442 201 942 | maiair [at] apg-ga [dot] ch | APG Switzerland Ltd., Schaffhauserstrasse 115, Airport City, 8302 Kloten, Switzerland |
| 12 | Spain | Madrid | +34 913 232 673, +34 913 232 901 | bcn [at] silonaviacion [dot] com, reservas [at] myanmarairways [dot] es | Silon Aviacion, Paseo de la Castellana 135, Floor 14, Office A, 28046 Madrid, Spain |
| 13 | Israel | Lod | +972 768 029 029 | 8mtlv [at] mamanaviation [dot] com | Maman Aviation, 5 Lev Pessach Street, Ofek 4, Lod 71292, Israel |
| 14 | Australia | Sydney | +61 291 588 596 | maiair [at] airlinerepservices [dot] com [dot] au | Airline Rep Services, Suite 1808, Level 18, Australia Square, 264 George Street, Sydney, NSW 2000, Australia |
| 15 | Indonesia | Jakarta | +62 212 907 9717 | mai [at] aviationindonesia [dot] com | AVS Indonesia, Medialand Tower, 27th Floor, Unit C, Jl. HR Rasuna Said Super Blok 2, Kawasan Kuningan Persada, Jakarta 12980, Indonesia |
| 16 | Italy | Rome | +06 487 711 | bookingrom [at] distal [dot] it | Distal S.R.L., Via Lucullo 5, Rome, Italy |
| 17 | Sri Lanka | Colombo | +94 112 309 200, +94 766 022 533 | dushanthar [at] macholdings [dot] com | MAC Air Express Pvt. Ltd., “The Wavertree,” 141/9 Vauxhall Street, Colombo 02, Sri Lanka |
| 18 | Philippines | Manila | +632 854 5837, Fax: +632 854 5761 |
rommel [dot] evangelista [at] flightcare [dot] com [dot] ph | Flight Care Aviation Phils. Inc., 3F Pair Pags Center, Ninoy Aquino Avenue, Pasay City 1300, Philippines |
| 19 | Taiwan | Taipei | +886 850 233 59 | - | Far East International Travel Service Co. Ltd. No. 301, Lequn 2nd Road, Zhong District, Taipei City, Taiwan KOC |
| 20 | Hong Kong | Hong Kong | +852 292 620 30, Fax: +852 218 734 43 |
pamoperation [at] pam [dot] com [dot] hk | Pacific Aviation Marketing (HK) Ltd., Room 2505, 25th Floor, Caroline Centre, 28 Yun Ping Road, Causeway Bay, Hong Kong |
| 21 | Laos | Vientiane | +856 20 566 959 95 | bon [dot] s [at] aviationguardlao [dot] com | Aviation Guard Lao Co. Ltd., Unit 18, House No. 335, Nongdouang Nua Village, Sikhottabong District, Vientiane Capital, Lao PDR |
| 22 | Myanmar | Mandalay | +95 2 4207053 | - | No. 08, 3rd Floor, Mandalay International Airport, TaDaU Township, Mandalay |
| 23 | Myanmar | Myeik | +95 9 421 026 101, +95 9 259 029 803 | - | No. 09, Myay Ni Street, near Kan Phyar Junction, Kan Phyar Quarter, Myeik |
| 24 | Myanmar | Myitkyina | +95 9 250 204 309, +95 9 441 053 301 | - | No. F2, State Fitness & Sport Buildings, Ayar Quarter, Myitkyina |
| 25 | Myanmar | Tachileik | +95 9 514 2293, +95 9 845 350 203 | - | No. 03, beside KBZ Bank 02, Bogyoke Road, Mae Khaung Quarter, Tachileik |
| 26 | Myanmar | Nay Pyi Taw | +95 9 506 6418 | - | No. Pa/115, near KBZ Bank 04, Tha Pyay Gone Ward, Zabuthiri Township, Nay Pyi Taw |
| 27 | Myanmar | Homalin | +95 977 074 2629 | - | Bogyoke Aung San Street, near KBZ Bank, Naung Pakyit Ward, Homalin |
| 28 | Myanmar | Dawei | +95 9 423 744 672, +95 9 783 394 781 | - | No. 14, near KBZ Bank 01, Nate Ban Road, Myo Twin Quarter, Dawei |
| 29 | Myanmar | Sittwe | +95 9 402 537 912 | - | In front of Police Station 01, Taungtharna Street, Maw Latt Quarter, Sittwe |
| 30 | Myanmar | Lashio | +95 9 431 201 58 | - | No. Za/08, corner of Pyi Htung Su Main Road and Tharapee Street, 08 Quarter, Lashio |
| 31 | Myanmar | Kalay | +95 73 227 40, +95 9 250 148 360 | - | No. 03/03, Bogyoke Street, Pinlon Block, Kalay |
| 32 | Myanmar | Kyaukpyu | +95 9 421 152 960 | - | No. 08, Bo Nga Muak Street, Government Ward, Kyaukpyu Township |
| 33 | Myanmar | Heho | +95 9 787 171 668, +95 9 780 775 660 | - | Heho Airport, War Yone Pin Village, Heho |
| 34 | Myanmar | Kawthaung | +95 9 430 890 18 | - | No. 25, Bogyoke Road, Bayint Naung Quarter, Kawthaung |
| 35 | Myanmar | Thandwe | +95 9 421 116 866, +95 9 421 738 109 | - | Royal Thazin Farm, top of Wa Taung Ring, No. 03 Ward, Ngapali |
| 36 | Myanmar | Kyaing Tong | +95 9 402 537 912 | - | In front of Dhamawdwaya, Airport Road, 04 Quarter, Kyaing Tong |
| 37 | Myanmar | Nyaung U | +95 61 246 1186, +95 61 246 1187, +95 61 611 88 | - | No. 03 Zone, Aung Theindi Quarter, corner of Anawyathar Street and Nyaung U, Kyauktada Main Point, Nyaung U |
| 38 | Myanmar | Puta-O | +95 9 448 687 160 | - | Byuhar Road, Kaung Ka Htaung Ward, Puta-O |
Cargo Services Contact Details
India
Name: Total Transportation Private Ltd (Cargo Office)
Contact No.: 8800993943
Email: niraj [dot] singh [at] mghgroup [dot] com
Address: 83, Topsia Road (South) 5,
Trinity Towers 4th Floor Kolkata-700046
Global
Contact No.: +95 9 797 005 546, +95 9 259 820 459,
Email: cargo [at] maiair [dot] aero , cargosales [at] maiair [dot] aero , thantsin [at] maiair [dot] aero
| Sr. No. | Country | Company | Contact No. | Address | |
|---|---|---|---|---|---|
| 1 | Myanmar | The Cargo Flight Ltd. | +95 9 5074160 | salestk [at] thecargoflights [dot] com | Floor 3, Unit 304, La Pyi Wun Plaza, 37 Alanpya Pagoda Road, Dagon Township, Yangon, Myanmar |
| 2 | Myanmar | Oris Aviation Co. Ltd. | +95 9 798958716 | win [at] oris-aviation [dot] com | No. 608, Room 7(A), Zarga Street, South Okkalapa Township, Yangon, Myanmar |
| 3 | Myanmar | Premier Cargo Solution Co. Ltd. | +95 9 798958716 | jennyc [at] premiercargosolutions [dot] com | No. 32, Khayapin Yel Mon, 5th Street, Khayapin Yeik Mon Housing, Mingalardon Township, Yangon, Myanmar |
| 4 | Myanmar | Myanmar Power Supply Chain Management Co. Ltd. | +95 9 799350045 | info [at] power-intltran [dot] com | No. 113/C, Room 7D, Golden Oak Condo, Oakkin Butharyone Street, Hlaing Township, Yangon, Myanmar |
| 5 | Myanmar | First Greenhill Logistics Ltd. | +95 9 250160077 | azad [at] firstgreenhill [dot] com | Building A, Room 1010, 10th Floor, Maha Nawarat Condominium, 50th Street, Lower Block, Botahtaung Township, Yangon, Myanmar |
| 6 | Myanmar | Mass Global Logistics Co. Ltd. | +95 9 401600099 | n [dot] tun [at] mass-log [dot] com | Building Nos. 43-45, Room 3A-1, Yangon River View Condo, Strand Road, Kyeemyin Daing Township, Yangon, Myanmar |
| 7 | Myanmar | Full Moon Services Ltd. | +95 1 9345510, 9345511, 9345512, Extn.: 121 |
afe [dot] fullmoon [at] gmail [dot] com | Nos. 338/339, Wireless Lane 2, Mayangone Township, Yangon, Myanmar |
| 8 | Myanmar | Chein Kaung Express Co. Ltd. | - | cke [dot] cs6 [at] gmail [dot] com | No. 126, 1st Floor, Bogalay Zay Street, Botahtaung Township, Yangon, Myanmar |
| 9 | Myanmar | Unlimited Express (Myanmar) Co. Ltd. | +95 951 121 52 | airexport [at] uecrgn [dot] com | No. 1003, 10th Floor, Yuzana Condo Tower, and No. 69, Shwe Gone Daing Road, Yangon, Myanmar |
| 10 | Myanmar | Myanma Kinetic High-Flyer Co. Ltd. | +95 951 153 06 | sales01 [dot] mkh [at] gmail [dot] com | No. 6, 2nd Floor, Kyaung Street, 14 Ward, Yankin Township, Yangon, Myanmar |
| 11 | Myanmar | Future Light Express Co. Ltd. | +95 950 113 54 | sale1 [at] futurelightexpress [dot] com | No. 203, Tower A, Kyaik Wine Pagoda Road, Myaing Hay Wun Condominium, Yangon, Myanmar |
| 12 | Myanmar | Care Freight Services Ltd. | +95 926 345 5121 | airexpl [at] carefreight [dot] com | Nos. 01-03, Dagon Tower, 190-192 Shwe Gone Daing Road, Bahan Township, Yangon, Myanmar |
| 13 | Myanmar | Zhejiang BFS Logistics China | +95 945 177 0550 | sithulin [at] gmail [dot] com | No. 30, Pyay Road, 5 Ward, Mayangone Township, Yangon, Myanmar |
| 14 | Myanmar | Myanmar Round the World Logistics Co. Ltd. | - | airfreighter [at] mwrtwlogistcs [dot] com | No. 941, 1st Floor (B), EFR Building, corner of Shukhintha Myopat Road and Myoma 11th Street, 4 North Ward, Thakayta Township, Yangon, Myanmar |
| 15 | Myanmar | OV Logistics (Myanmar) | +95 943 055 822 | ihtoo [at] ovclmyanmar [dot] com | No. 903, MMG Tower, Room 4456, Strand Road, Botahtaung Township, Yangon, Myanmar |
| 16 | Myanmar | Myanmar DHL Ltd. | - | zaw [dot] min [dot] soe [at] dhl [dot] com | No. 45, 6.5 Mile, Pyay Road, Hlaing Township, Yangon, Myanmar |
| 17 | Myanmar | Total Logistics Services Co. Ltd. | +95 942 369 7750 | cmk [at] tlsmyanmar [dot] com | Room 42, Building 4, 2nd Floor, Myopya Housing, 8 Miles, Pyay Road, Hlaing Township, Yangon, Myanmar |
| 18 | Myanmar | Bay Line Shipping Pte. Ltd. | +95 943 176 678 | naylinnaung [at] baylineshipping [dot] org | No. 05-03, Union Business Centre, Nat Mauk Road, Bo Cho Quarter, Bahan Township, Yangon, Myanmar |
| 19 | China | Benging Chemfast Intl. Co. Ltd. | +138 102 286 02 | xuchunfei [at] fst [dot] net [dot] cn | Room 305, C1 Building, No. 9, Kong Gong Aue, Baiyan International Airport, Guangzhou |
| 20 | China | Unlimited Express (CAN) Corp. | +159 200 769 78 | linaszx [at] uecchina [dot] com | A1-6, Nanxi Cargo Area, Dongjun Commercial Street, Huadong Town, Huadu District, Guangzhou, China |
| 21 | China | Unlimited Express (Shanghai) Corp. | +86 215 831 5808 | henrypsh1 [at] hotmail [dot] com | Room 201, No. 17, Lane 1093, Pudong Avenue, Pudong New District, Shanghai, China |
| 22 | China | Unlimited Express (Shenzhen) Corp. | +86 755 830 566 59 | szx [at] uecchina [dot] com | The Sky Castle B-28D, No. 77, Jungtian Road, Futian District, Shenzhen 518034, P.R. China |
| 23 | Taiwan | Unlimited Express (Taiwan) Corp. | +886 225 589 323 | amanda [at] uecgroup [dot] com [dot] tw | No. 5F-2, No. 76, Nanjing W. Road, Tatung District, Taipei, Taiwan, R.O.C. |
| 24 | China | UPEX World | +86 132 491 899 25 | richard [dot] loh [at] upexworld [dot] com | No. 17, Upper Circular Road, Guangzhou |
| 25 | United Arab Emirates | Air Cargo Trade LLC. | +971 506 595 296 | manoj [at] actww [dot] com | No. 305, Block E, Freight Gate 5, Dubai Airport Free Zone, Dubai |
| 26 | India | Total Transportation Private Ltd. | +91 880 099 3943 | niraj [dot] singh [at] mghgroup [dot] com | 83 Topsia Road (South), 5 Trinity Towers, 4th Floor, Kolkata - 700046 |
| 27 | Japan | Airteq Inc. | +81 356 443 410 | airteq [dot] sales [at] gmail [dot] com | Metro-Stage Building, 3-26-1 Nishi-Sugamo, Toshima-ku, Tokyo 170-0001, Japan |
| 28 | Korea | Meebang Air Agencies Co. Ltd. | +82 2 775 3232 | cargosalesmai [at] meebang [dot] co [dot] kr | 18th Floor, Eulji Hankuk Building, 50 Eulji-ro, Jung-gu, Seoul 04534, Korea |
| 29 | Malaysia | POS Aviation Sdn. Bhd. | - | jenette [dot] tan [at] pos [dot] com [dot] my | Jalan KLIA S6, Southern Support Zone, 64000 KLIA Sepang, Selangor Darul Ehsan, Malaysia |
| 30 | Singapore | Changi Travel Services | +65 692 296 07 | ookyaw [dot] thet [at] changicommends [dot] com [dot] sg | No. 80, Airport Boulevard, Changi Airport Terminal 1, #04-07/08, Singapore 819642; P.O. Box 321, Changi Airport Post Office, Singapore 918151 |
| 31 | Thailand | Eagles Group of Companies (CSA) | +66 818 339 896 | colin-kang [at] eaglesthai [dot] com | No. 9/317-9, Moo 8, Phaholyothin Road, Anusawaree, Bang Khen, Bangkok 10220, Thailand |
| 32 | Thailand | Sky Pacific Air Services Co. Ltd. | +66 062 454 0555 | touchcha [at] skypac [dot] co [dot] th | Profreight Group Building, No. 19 Srinakarin Road, North Bangna, Ban Na, Bangkok 10260, Thailand |
| 33 | Thailand | Unlimited Express (Thailand) Corp. Ltd. | +66 238 125 25 | jerry [at] uecbkk [dot] com | No. 23/17-18, 12th Floor, Sorachai Building, Soi Sukhumvit 63, Sukhumvit Road, North Klongton, Wattana, Bangkok 10110, Thailand |
| 34 | Thailand | Abda Aviation Co. Ltd. | +02 632 688 67 | anthony [dot] see [at] abdabkk [dot] com | Wall Street Tower Office, Room 2106, 21st Floor, 33/112 Surawongse Road, Suriyawongse, Bangkok 10110, Thailand |
| 35 | Thailand | The Cargo Flight Ltd. | +66 2 258 9091, +66 2 258 9092, +66 2 258 9093 Fax: +66 2 258 9094 |
amaritpan [at] exctrans [dot] co [dot] th; phromphol [at] thecargoflights [dot] com | 65/1 Soi Sukhumvit 19, Sukhumvit Road, Klongtoey Nua, Watthana, Bangkok 10110, Thailand |
| 36 | Thailand | Star Cargo Network Co. Ltd. | - | rutjanat [at] star-cargonetwork [dot] com | 477, 3rd Floor, SFG Building, Rama 3 Road, Bang Khlo, Bang Kho Laem, Bangkok 10120, Thailand |
| 37 | Taiwan | Great Cargo Services (Taiwan) Inc. | - | jerry [at] gcstpe [dot] com | 4F, No. 194, Zhouzi Street, Neihu District, Taipei City, Taiwan, R.O.C. |
| 38 | Vietnam | Skypac Aviation Co. Ltd. | - | sm [dot] vn [at] skypac [dot] co [dot] th | Room 602B, SCSC Building, 30 Phan Thuc Duyen Street, Tan Binh District, Ho Chi Minh City, Vietnam |
| 39 | Cambodia | Preferred Cargo (Cambodia) Pte. Ltd. | - | zawhtetaung [at] preferredcargo [dot] com | Attwood Business Center Building, Unit 35 E1, Level 2, Russian Boulevard, Sangkat Ou Baek Ka'm, Khan Sensok, Phnom Penh, Cambodia |
| 40 | Bangladesh | Bengal Airlift Aviation Ltd. | +88 02222286634, +88 02222286635, +88 02222286636, +88 02222286637 | shumaiz [at] bengal-airlift [dot] com | Landmark Building, 4th Floor, 12-14 Gulshan North Circle, Gulshan-2, Dhaka 1212, Bangladesh |
