MTNL Delhi Customer Care No. 1800 11 3435

Organization: 
Toll free Number(s): 
  • 1500 (Landline/Broadband)
  • 1800 11 3435 (Toll Free Services)
  • 1800 11 1503 (Consumer care/complaint center no. for GSM)
  • 1503 (Mobile)
  • 1500/22221500 (Mtnl Just Call )
  • 1661 (Billing Assistance)
  • 1909 (DND Registeration)
All India Number(s): 
  • 011-23356666 (Public Grievance Cell)

Email

  • helpdesk [dot] delhi [at] bol [dot] net [dot] in
  • 1504 [at] bol [dot] net [dot] in

Important Links

Bill Payments

SMS Format

  • SMS mtnl at 9868552121/52121

MTNL Broadband Services/Dolphin/Basic Helpdesk

For any Help/ Assistance related to Broadband/ADSL Service after activation please contact:-
MTNL Broadband /ADSL Internet Services Helpdesk No.: 1504/22221504
Email: helpdesk [dot] delhi [at] bol [dot] net [dot] in

Contact For Dolphin Services

Contact At Delhi : 98681-12345,1503
Contact At Mumbai : 98690-12345
Email: 1503 [at] bol [dot] net [dot] in

Contact For Basic Services

1500/1501
Email: 1500 [at] bol [dot] net [dot] in

Book complaint for FTTH

Dial 1507 from MTNL Land Line/Garuda/Dolphin or dial 011-22221507 from any mobile number.
Report your complaint to Customer care representative

Senior Officer List

Public Grievance Cell

Call: 011-23356666
Fax: 011-23357777

Appellate Authorities

Form Center

MTNL Corporate Office

MTNL Corporate Office MTNL Delhi
5th Floor, Mahanagar Doorsanchar Sadan,
9, CGO Complex, Lodhi Road,New Delhi . 110003
Ph. . 011-24310212/24320051
Internet Helpline Services
In Case of Difficulties or Suggestions to this site
Contact Us :
MTNL New Delhi Office
Ph. : 1504, 22221504
Email: feedback [dot] delhi [at] bol [dot] net [dot] in
1504 [at] bol [dot] net [dot] in

Social Sites

Comments

MTNL broadband slow speed

I was using MTNL 8 MBPS plan for last more then one year, without any issues, and it was working perfectly. From last month onwards, I was experiencing issues, and they downgraded then plan stating my line now will not support 8mbps and I have to use 4mbps, then also issue was not resolved and connection was intermittent.
Then finally someone found the issue with modem and after replacing the modem net is working fine, but now also they are not increasing the speed to 8 mbps as per my plan, and stating that if you want fast speed go for fiber.

I am not sure if I am paying for 8 mbps, what is the issue?

they are giving excuses and when I am answering their questions they are just ignoring.

Its really frustrating that instead of helping and fixing the issues, everyone is keep on giving excuses.

still hoping for help..

I was using MTNL 8 MBPS plan for last more then one year, without any issues, and it was working perfectly. From last month onwards, I was experiencing issues, and they downgraded then plan stating my line now will not support 8mbps and I have to use 4mbps, then also issue was not resolved and connection was intermittent.
Then finally someone found the issue with modem and after replacing the modem net is working fine, but now also they are not increasing the speed to 8 mbps as per my plan, and stating that if you want fast speed go for fiber.

I am not sure if I am paying for 8 mbps, what is the issue?

they are giving excuses and when I am answering their questions they are just ignoring.

Its really frustrating that instead of helping and fixing the issues, everyone is keep on giving excuses.

still hoping for help..

Landline number is - Two five one four eight four four six.
Kapil Ranakoti
Nine eight nine nine one seven three four four nine
Hari nagar