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- Press 1: For new order and medicine enquiry
- Press 2: For existing order status
Email
- support [at] mrmed [dot] in (For Customer Support)
Important Links
Return/Refund And Cancellation
- For any query/complaint you can contact the customer support team.
- You can cancel an order within 12 hours of placing it or before it is shipped.
- You can request a return (for defective/damaged product) within 24 hours of delivery.
- Refund will be processed within 7-10 working days for credit/debit card or net banking and within 24-48 hours for wallets or UPI.
- For more information, please read .
For Complaint
- For any query/complaint you can contact the customer support team.
- If your query is not resolved, you can contact the officers at the details given below:
| Sr.No. |
Designation |
Email |
| 1 |
Grievance Officer |
niloy [dot] das [at] mrmed [dot] in |
| 2 |
Nodal Officer |
kartikeya [dot] verma [at] mrmed [dot] in |
Office Addresses
| Sr.No. |
Office |
Address
(Eazymed Technologies Pvt. Ltd.) |
| 1 |
Chennai (Corporate/Registered) |
No.5(3), Ground Floor, Raja St, Pondy Bazaar, T. Nagar, Cats Town, Chennai, Tamil Nadu 600017 |
| 2 |
Delhi |
B-14 Vikas Marg, Laxmi Nagar, Delhi 110092 |
| 3 |
Bangalore |
4th Floor, Embassy Centre, 11 Crescent Rd, Seshadripuram, Bengaluru, Karnataka 560001 |
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