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Moderna Customer Care No.
Updated on Thursday, 1 May 2025 - 11:25am
Email
Website:
Official Website - WeCare [at] modernatx [dot] com (For General Support)
- info [at] modernatx [dot] com (For General Query)
Important Emails
| Sr.No. | Service | |
|---|---|---|
| 1 | Media | media [at] modernatx [dot] com |
| 2 | Investor | IR [at] modernatx [dot] com |
Global Contacts
| Sr.No. | Location | Contact/Email | Timing |
|---|---|---|---|
| 1 | USA, Canada, United States | 1-866-663-3762, +852-800-969-639 | Monday - Friday 8am-8pm ET (closed holidays) |
| 2 | Australia | 1800 344 018, Media: AUMedia [at] modernatx [dot] com |
Monday - Friday 8:30am-7pm AET (closed holidays) |
| 3 | Japan | 0120-793-056 | 9-17:30 (excluding weekends, holidays, and company holidays) |
| 4 | China | +852-800-969-639 | Mon-Fri 9-17HKT (closed on holidays) |
| 4 | South Korea | 080 001 4589 | |
| 5 | Taiwan | 0800 668 786 | Mon-Fri 9-17 TWT (closed on holidays) |
| 6 | Singapore | 1-800-622-4937 | Monday-Friday 9am-5pm SGT (closed holidays) |
| 7 | France | 08.05.54.30.16 | 9 hours to 17 hours CET |
| 8 | Germany | 08001009632 | Mon-Fri 9:00 to 17:00 CET (closed on public holidays) |
| 9 | Italy | 800 928 007 | Mon-Fri 9:00 to 17:00 CET (closed on public holidays) |
| 10 | Netherlands | 0800-4090001 | Monday - Friday 9:00 to 17:00 CET (closed on public holidays) |
| 11 | Spain | 900 031 015 , Media: dxtramodernaspain [at] ipgdxtra [dot] com Medical Information: EMEAMedinfo [at] modernatx [dot] com |
Mon-Fri from 9am-5pm CET |
| 12 | Switzerland | 0800 110 340 | Monday - Friday 9-17 (closed on public holidays) |
| 13 | United Kingdom | 0800 085 7562 | Monday - Friday 9-17 GMT (closed on public holidays) |
| 14 | Poland | 800 702 406 | Hotline open Mon-Fri 9am-5pm excluding public holidays) |
| 15 | Latam | Argentina: 08002667564, Colombia: 01 800 012 9706, Chile: 800392338, Paraguay: 0098004410257, Peru: 080077539 | Mon-Fri, 9am-5pm ET (closed on holidays) |
Offices Location
| Sr.No. | Location | Address |
|---|---|---|
| 1 | Global Headquarters | 325 Binney Street Cambridge, MA 02142 USA Contact No.: 617-714-6500 |
| 2 | United States Headquarters | 200 Technology Square Cambridge, MA 02139 Contact No.: 617-714-6500 |
| 3 | Norwood | Moderna Technology Center One Upland Road Norwood, MA 02062 Contact No.: 617-714-6500 |
| 4 | Australia |
Level 49, 101 Collins St. Melbourne Victoria 3000 Australia |
| 4 | Japan | Moderna Japan Inc. 〒105-6923 4-1-1 Toranomon, Minato-ku, Tokyo Kamiyacho Trust Tower 23rd floor ContactNo.: 03-6773-5382 |
| 5 | Taiwan | No. 7, Section 5, Xinyi Road, Xinyi District, Taipei City, 37F, Taipei 101, 110615 Level 37, TAIPEI 101 Tower, No. 7, Sec.5, Xinyi Road, Taipei 110615, Taiwan |
| 6 | French | French headquarters 19 rue Cognacq-Jay 75007 Paris France |
| 7 | Germany | Moderna Germany GmbH
c/o Design Offices Campus Königsplatz Brienner Straße 45 ad 80333 Munich Germany |
| 8 | Spain | Moderna Madrid Lab
C/ Julián Camarillo, 31 28037 Madrid Spain |
| 9 | Switzerland |
Moderna Switzerland GmbH Peter Merian-Weg 10 4052 Basel |
| 10 | United Kingdom | Moderna Biotech Distributor UK Ltd MYO 123 Victoria Street London SW1E 6DE |
| 11 | Poland |
Warsaw UNIT Daszyński Roundabout 1 00-843 Warsaw Poland |
