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Moderna Customer Care No.
Updated on Tuesday, 25 August 2026 - 5:13pm
Email
Website:
Official Website - wecare [at] modernatx [dot] com (For General Support)
- info [at] modernatx [dot] com (For General Information)
Global Offices Contact Details
| Sr No. | Location | Contact No. | Timing | Address |
|---|---|---|---|---|
| 1 | Global Headquarters (USA) / Canada | 1-866-663-3762, 617-714-6500 | Mon-Fri, 8am-8pm ET | 325 Binney Street Cambridge, MA 02142, USA |
| Asia Pacific | ||||
| 2 | Australia | 1800 344 018 | Mon-Fri, 8:30am-7pm AET | Australia headquarters, Level 49, 101 Collins St. Melbourne Victoria 3000 Australia |
3 |
Japan | 0120-793-056, 03-6773-5382 | 9am-5:30pm | 4-1-1 Toranomon, Minato-ku, Tokyo Kamiyacho Trust Tower 23rd floor |
| 4 | China | +852-800-969-639 | Mon-Fri, 9am-5pm HKT | - |
| 5 | South Korea | 080 001 4589 | - | |
| 6 | Taiwan | 0800 668 786 | Mon-Fri, 9am-5pm TWT | No. 7, Section 5, Xinyi Road, Xinyi District, Taipei City, 37F, Taipei 101, 110615 Level 37, TAIPEI 101 Tower, No. 7, Sec.5, Xinyi Road, Taipei 110615, Taiwan |
| 7 | Singapore | 1-800-622-4937 | Monday-Friday 9am-5pm SGT | - |
| Europe | ||||
| 8 | France | 08.05.54.30.16 | 9am-5pm CET | French headquarters 19 rue Cognacq-Jay 75007 Paris France |
| 9 | Germany | 08001009632 | Mon-Fri, 9am-5pmCET | Moderna headquarters Germany GmbH c/o Design Offices Campus Königsplatz Brienner Straße 45 ad 80333 Munich Germany |
| 10 | Italy | 800 928 007 | Mon-Fri, 9am-5pmCET | - |
| 11 | Netherlands | 0800-4090001 | Mon-Fri, 9am-5pmCET | - |
| 12 | Spain | 900 031 015 | Mon-Fri, from 9am-5pm CET | Moderna headquarter Spain, Madrid Lab C/ Julián Camarillo, 3128037 Madrid Spain |
| 13 | Switzerland | 0800 110 340 | Mon-Fri, 9am-5pm | Moderna Switzerland GmbH Peter Merian-Weg 104052 Basel |
| 14 | United Kingdom | 0800 085 7562 | Mon-Fri, 9am-5pm GMT | Moderna Biotech Distributor UK Ltd, MYO 123 Victoria Street London, SW1E 6DE |
| 15 | Poland | 800 702 406 | Mon-Fri, 9am-5pm | Warsaw UNIT Daszyński Roundabout 100-843 Warsaw Poland |
| Latin America | ||||
| 16 | Latam | Argentina: 08002667564, Colombia: 01 800 012 9706, Chile: 800392338, Paraguay: 0098004410257, Peru: 080077539 | Mon-Fri, 9am-5pm ET | - |
