Email

• help [at] mintifi [dot] com (For General Query)
• customercare [at] mintifi [dot] com (For Customer Support)

Refund and Cancellation

• For any query related to Refund and Cancellation, you can email at customercare [at] mintifi [dot] com .
• You can claim your refund within 7 days of payment .
• For more information please read .

For Complaint

Level 1 :

• For any complaint you can contact at the details given below:
  Contact No.: 9004117000
  Email: customercare [at] mintifi [dot] com

Level 2 :

• If your query is still not resolved, or you are not satisfied with the resolution provided at Level 1 then you can escalate the issue to the Principal Nodal Officer and Grievance Redressal Officer at the details given below:
  Contact No.: 7208010469
  Email: gro [at] mintifi [dot] com
  

Level 3 :

• If your query is not resolved or you are not satisfied with the resolution given, then you can Escalate your complaint to Non-Banking Financial Company (NBFC) Ombudsman at:
  Contact No.: 14448 (9:30am-5:15pm)
  Email: crpc [at] rbi [dot] org [dot] in
  Address: Centralised Receipt and Processing Centre (CRPC),
  Reserve Bank of India, 4^th, Floor,
  Sector 17, Chandigarh - 160017
• You can also lodge complaint online through Non-Banking Financial Company (NBFC) Ombudsman .

Headquarters

Mintifi Private Limited,
2^nd Floor, Unit No.3B,
Time Square, Opp. Mittal Industrial,
Mumbai, Maharashtra - 400059
Contact No.: 7304542252 , 9136040012

Social Sites

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